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Lotte Hotel Jeju

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Photo gallery for Lotte Hotel Jeju

A bowl of soup with vegetables and noodles, a glass of iced tea with a lemon slice, and two small bowls of pickled vegetables. - Lotte Hotel Jeju (Seogwipo)
Creator video - submitted by Explore Bluegreenland
A spacious hotel room with a large bed, a television, a desk with a chair, and a view of the sea. - Lotte Hotel Jeju (Seogwipo)
A nighttime garden pathway with trees and plants illuminated by soft lighting. - Lotte Hotel Jeju (Seogwipo)
A table set for breakfast with a view of the ocean and windmills. - Lotte Hotel Jeju (Seogwipo)
Luxury
5.0 star property
9.4

Exceptional

Seaside sanctuary on Jeju Island

Tropical gardens surround a heated pool with live music creating magical evenings. Families enjoy kids' facilities including a waterslide and Hello Kitty rooms with child-sized amenities. Direct beach access and multiple dining options with delicious buffets complete this luxury island retreat.

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for DELUXE MOUNTAIN TWIN

A hotel room with two beds, a sitting area with a chair and table, and a balcony with a railing.

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

A modern hotel room with a large bed, a small sofa, a dining table, and a balcony with a view.

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 2 Double Beds (Ocean)

A modern hotel room with a sofa, armchair, coffee table, TV, and a view of the ocean.

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for DELUXE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

A spacious hotel room with a large bed, a sitting area with a sofa and armchairs, a balcony with a view of greenery.

DELUXE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE GARDEN DOUBLE

A spacious hotel room with a large bed, a sitting area with a sofa and armchairs, a television, and a balcony with a view.

DELUXE GARDEN DOUBLE

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN DOUBLE

A hotel room with a large bed, a desk with a TV, a sofa, and a view of a cityscape through large windows.

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Ondol Garden)

A hotel room with a large bed, a sofa, a small table with fruit, and a view of the outdoors.

Deluxe Room (Ondol Garden)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for DELUXE MOUNTAIN TWIN

A hotel room with two beds, a sitting area with a table and chairs, a balcony with a view, and a large window.

DELUXE MOUNTAIN TWIN

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

A modern hotel room with a large bed, a seating area, and a balcony with a view.

CHARLOTTE DOUBLE ROOM (TERRACE PARTIAL OCEAN VIEW)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for CHARLOTTE GARDEN FAMILY TWIN

A hotel room with two beds, a sofa, a small table, and a bench.

CHARLOTTE GARDEN FAMILY TWIN

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE FAMILY TWIN ROOM (TERRACE PARTIAL OCEAN VIEW)

A modern hotel room with a large bed, a TV, a sofa, and a small table with a lamp.

CHARLOTTE FAMILY TWIN ROOM (TERRACE PARTIAL OCEAN VIEW)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

A spacious hotel room with a large bed, a television, a desk, and a view of the city.

PREMIER OCEAN SUITE DOUBLE

  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Charlotte Family Twin - No View

A hotel room with two beds, a sofa, a small table, and a bench.

Charlotte Family Twin - No View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

A hotel room with two beds, a desk, a chair, and a lamp.

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

A hotel room with two beds, a sofa, a small table, and a bench.

CORNER SUITE DOUBLE DOUBLE

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

A pink-themed hotel room with two beds, a sofa, a small table, and a decorative wall.

HELLO KITTY FAMILY TWIN (KIDS)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

A pink-themed bedroom with two beds, a red sofa, and matching ottomans.

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

A hotel room with two beds, a TV, a desk, and a chair.

HELLO KITTY FAMILY TWIN (LADIES)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Twin (Main Building) - No View

A hotel room with two beds, a desk, a chair, and a lamp.

Deluxe Family Twin (Main Building) - No View

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

A hotel room with two beds, a desk, a chair, and a balcony with curtains.

DELUXE MOUNTAIN DOUBLE DOUBLE

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

A hotel room with two beds, a desk with a television, and a window with curtains.

PREMIER GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

A hotel room with two large beds, each with a wooden headboard, bedside lamps, and a matching ottoman.

JUNIOR SUITE OCEAN TWIN

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

A modern living room with a sofa, armchairs, a coffee table, and a TV.

Premier Suite, 2 Double Beds (Ocean)

  • 94 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

PREMIER GARDEN DOUBLE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER OCEAN DOUBLE

A hotel room with a large bed, a desk with a TV, a sofa, and a chair. There is a balcony with curtains.

PREMIER OCEAN DOUBLE

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for PREMIER OCEAN FAMILY TWIN

A neatly made bed with a wooden headboard, a bedside lamp, and a wall with a textured pattern.

PREMIER OCEAN FAMILY TWIN

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

A hotel room with two beds, a TV, and a view of the outside through large windows.

Premier Room (Ondol Garden)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

A hotel room with two beds, a desk, and a view of the outdoors.

Presidential Suite, Ocean View (Double)

  • 204 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

A hotel room with two beds, a desk, a chair, and a large window with a view.

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

A hotel room with two beds, a sofa, a small table, and a bench.

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Pool Villa Twin Garden)

A hotel room with two beds, a large window, and a view of a building.

Family Suite (Pool Villa Twin Garden)

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

A modern hotel room with a living area, a dining table, a TV, and a view of the city.

PREMIER OCEAN SUITE FAMILY TWIN

  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Premier Suite (Ondol Garden)

A modern hotel room with a bed, a sofa, a TV, a coffee table, and a lamp.

Premier Suite (Ondol Garden)

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for ROYAL SUITE

A spacious hotel room with a large bed, a television, a desk with a chair, and a view of the sea.

ROYAL SUITE

  • 283 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

A hotel room with two beds, a desk, a chair, and a large window with a view.

DELUXE MOUNTAIN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

A hotel room with two beds, a desk, a chair, and a balcony with a view.

DEXLUE GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Jungmun, a neighborhood in Seogwipo, Lotte Hotel Jeju is in the entertainment district and near the beach. The area's natural beauty can be seen at Hallasan National Park and Cheonjiyeon Waterfall, while Hello Kitty Island and Jeju Waterworld are popular area attractions. Jeju Teddy Bear Museum and Sanbangsan Mountain Carbonate Hot Springs are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Seogwipo travel guide
View more Resorts in Seogwipo
Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

What's nearby

  • A display of teddy bears dressed in vintage clothing, sitting at a table with tea, biscuits, and fruit.
    Jeju Teddy Bear Museum
    5 min walk - 0.3 miles
  • A colorful building with a large gear and a sign that reads "Believe in You".
    Ripley's Believe It or Not Museum
    7 min walk - 0.4 miles
  • A coastal landscape with a beach, ocean, and hills during sunset.
    Jungmun Saekdal Beach
    8 min walk - 0.5 miles
  • Jungmun Golf Club
    6 min walk - 0.3 miles
  • Yeomiji Botanical Garden
    10 min walk - 0.5 miles

Getting around

  • Jeju Intl. Airport (CJU)
    37 min drive

Restaurants

  • 그랑 제이
    8 min walk
  • 더 파크뷰 (The Parkview)
    14 min walk
  • Starbucks
    10 min walk
  • Bake Make Roast
    4 min walk
  • 아리아
    10 min walk

Similar properties

Exterior
The Shilla Jeju
Jungmun
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,002 reviews
The Shilla Jeju
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Art gallery
  • Bowling alley
  • Casino (1,175 square feet of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The fitness center is closed on the first Tuesday of every month (schedule subject to change)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Lotte Hotel Jeju have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Lotte Hotel Jeju pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Lotte Hotel Jeju?

Check-out is at 11 AM.

Does Lotte Hotel Jeju provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Lotte Hotel Jeju located?

Offering direct access to the beach, this Jungmun resort is in the entertainment district, 0.3 mi (0.4 km) from Jeju Teddy Bear Museum, and within 9 mi (15 km) of Hello Kitty Island and Jeju Waterworld. Sanbangsan Mountain Carbonate Hot Springs and Hallasan National Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lotte Hotel Jeju Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 811 out of 1012 reviews
Rating 8 - Good. 134 out of 1012 reviews
Rating 6 - Okay. 34 out of 1012 reviews
Rating 4 - Poor. 17 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

Reviews

Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. The place is beautiful. I would highly recommend getting the package that includes breakfast buffet. The staff was very friendly and helpful. The pool is very nice and relaxing.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Nawaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and beautiful scenery! Walkable to the beach! Quiet and peaceful. Highly recommend to stay here!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kyung Eun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities with beautiful walking trail to the beach! I highly recommend this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great views, and a very attentive staff!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for families. Swimming pools are very nice. Our room was clean, spacious, and interesting - stayed at On Dol version. Views were very good, too
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service in assisting to find many of the Great attractions
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Phanimohan Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino, Playtopia, multiple restaurants and expansive property make this a very good choice
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room although furniture is a little dated. Hotel property is beautiful. Location is good to explore jeju. Beach access a definite plus, 10 min walk. Heated outdoor pool and hot tub on property
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Rohn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility with a considerate and attentive staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deborah Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday in Jeju Island and the hot swimming pool was a big plus!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ga-Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, great staff, relaxed environment
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mafan Pui Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and spacious, comfortable room but very far from central city areas (an hour bus ride).
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t the best lotte property we’ve stayed at but for the price it was fine and comfortable. A little outdated. Crowded moderate size pool. Definitely more for family with young kids. Nice location. Kind staff. Overall pleasant stay for our family.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and immense. Although a bit dated, it looked like the hotel was ahead of its time when it was built. The staff was great and very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

wonsik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Young Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and poolside entertainment are great. There's a good bowling alley on site too. Only negative is the on site cuisine is insanely and insultingly overpriced for Korea. Fortunately there's a breakfast spot and a few other restaurants right next door. But honestly all the food should be at least 50% of the list price--and it would still be pricey for Jeju.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ronald D.

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff and the cleanliness of the Hotel
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room comfortable bed, beautiful lobby. didnt try food, very expensive.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

SOUL BEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everything was excellent! The staff were all very friendly and welcoming, and the room was thoughtfully stocked with amenities. I was pleasantly surprised to find that everything I needed was already provided. The attention to detail really made our stay comfortable and enjoyable. The outdoor pool and show were fantastic as well. The water temperature was warm and comfortable, and we enjoyed it so much that we stayed there for almost two hours. One small suggestion: the area around the pool can be quite slippery when wet. I unfortunately slipped and fell once, so it would be great if additional safety measures could be considered. Overall, it was an excellent experience, and I would gladly stay here again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and spacious apartment. Apartment should provide some basic necessities for cocking like oil.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. Professional hospitality and great service from start to finish. We were upgraded to a room with beautiful views, thank you. We would not hesitate to stay here again We highly recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, amazing high quality food. Would have wished they had more cocktail options next to the pool and the slide were open during the week not only on weekends
Beach accessible from hotel via stairs
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, it was our 2nd time visiting Lotte Hotel Jeju & their service was next level. My family & I had the best experience ever here!! They speak both Korean and English which helped. I must say Rachel who helped us needs to be promoted as manager if she isn’t already!! The room was spacious, elegant and clean. The whole resort is very nice and well maintained. The pool and jacuzzi is nice! We would definitely recommend to all of our friends and family. There’s access to the beach down below but make sure you’re ok to walk up and down some steps as it can be steep. Last but not least, I highly recommend their breakfast buffet…. I think it is 2nd best compared to The Conrad in Seoul’s Breakfast Buffet. Can’t wait to go back again!! Thank you Lotte Hotel Jeju!
Stayed 2 nights in Jun 2026