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The Siena PRIMO

5.0 star property
Luxury hotel with a fitness center and a lazy river

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Photo gallery for The Siena PRIMO

1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, cabanas (surcharge), pool umbrellas
1 bedroom, premium bedding, minibar, in-room safe
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Premium bedding
2 bedrooms
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Penthouse

1 bedroom, premium bedding, minibar, in-room safe

Kids Penthouse

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
  • 126.9 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Kids Princess

1 bedroom, premium bedding, minibar, in-room safe

Kids Princess

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 36.5 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Premium bedding
2 bedrooms
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Deluxe King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
  • 40.9 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Family

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Penthouse

1 bedroom, premium bedding, minibar, in-room safe

Royal Penthouse

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
  • 126.9 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Kids Bunker

1 bedroom, premium bedding, minibar, in-room safe

Kids Bunker

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Kids Family

1 bedroom, premium bedding, minibar, in-room safe

Kids Family

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
  • 35.1 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Refrigerator
  • 83.2 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Premium bedding
2 bedrooms
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

1 bedroom, premium bedding, minibar, in-room safe

Penthouse

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
  • 106.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

1 bedroom, premium bedding, minibar, in-room safe

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Kids Suite

1 bedroom, premium bedding, minibar, in-room safe

Kids Suite

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Refrigerator
  • 106.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Exterior

Lotte Hotel Jeju

  • Pool
  • Free airport shuttle
  • Kids pool
  • Waterslide
9.4 out of 10, Exceptional, 1,005 reviews
Lotte Hotel Jeju

About the neighborhood

Map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828

What's nearby

  • Jeju World Cup Stadium - 5 min drive - 2.6 miles
  • Jeju Waterworld - 6 min drive - 3.0 miles
  • Jusangjeolli Cliff - 10 min drive - 5.4 miles
  • Cheonjiyeon Waterfall - 11 min drive - 6.1 miles
  • Jungmun Saekdal Beach - 12 min drive - 6.2 miles

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪문치비 - ‬5 min drive
  • ‪흑돼지전문점 화고 - ‬5 min drive
  • ‪올디벗구디 - ‬3 min drive
  • ‪강실장포차 - ‬5 min drive
  • ‪대천동주민센터 - ‬3 min drive

About this property

The Siena PRIMO

Luxury family-friendly hotel near Jeju World Cup Stadium
Located close to Eongtto Falls and Yakcheonsa Temple, The Siena PRIMO provides a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Ca' Bosco Restaurant, serves breakfast. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with a lazy river, cabanas, and sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Free newspapers, a front-desk safe, and a computer station
  • A banquet hall, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries, separate tubs/showers, and bidets
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 55,000 for adults and KRW 25,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ca' Bosco Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Lazy river
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

Frequently asked questions

Does The Siena PRIMO have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Siena PRIMO pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Siena PRIMO?

Self parking is available for a fee.

What time is check-in at The Siena PRIMO?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Siena PRIMO?

Check-out is at 11 AM.

Where is The Siena PRIMO located?

This family-friendly Seogwipo hotel is located in Seogwipo City, within 3 mi (5 km) of Eongtto Falls and Jeju World Cup Stadium. Yakcheonsa Temple and Jusangjeolli Cliff are also within 6 mi (10 km).

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The Siena PRIMO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

hyunjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024

10/10 Excellent

Maheshi Purnima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

YOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Toscana Jeju

Warm pool was great and all the staffs were so nice and kind. Salad bar and breakfast were so awesome, too.
Stayed 2 nights in Feb 2024

8/10 Good

Yuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice.
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

8/10 Good

Byoungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024

6/10 Okay

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Stayed 2 nights in Mar 2024

4/10 Poor

Keren

Liked: Cleanliness
Disliked: Staff & service
This is the worst location in Jeju, there are hardly any taxis around, and the front desk staff were extremely rude to foreigners. Completely unhelpful and frankly pretty rude. Would not recommend not because of the awful front desk, but because the location is so out in Booneyland. Better off sticking with Parnas or Lotte, where there are a ton of things to do around the property.
Stayed 2 nights in Apr 2024

4/10 Poor

Kayoung

Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

YOUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

WONJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Taehun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kayoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

온수풀 좋아요

온수풀이랑 연말 공연(바비킴, 이현우) 좋았습니다. 그런데 신관 키즈룸에서 수영장까지 이동 동선이 별로였어요ㅠㅠ
Stayed 3 nights in Dec 2024

10/10 Excellent

SUNG YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하게 쉴수 있는 최적의 장소
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MOONSOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

10/10 Excellent

Nayeon

Stayed 1 night in Nov 2024

8/10 Good

차돌

Liked: Cleanliness, staff & service, property conditions & facilities
아이들 과 온수풀에서 잼있게 잘 놀았습니다.
Stayed 2 nights in Nov 2024

10/10 Excellent

서현

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Soojin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024