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The Westin Sendai

5.0 star property
Luxury hotel with a 24-hour fitness center and spa services

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Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Living area | 40-inch flat-screen TV with satellite channels, TV, pay movies
Minibar, in-room safe, desk, iron/ironing board
Exterior
Separate tub and shower, free toiletries, hair dryer, bathrobes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 142 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 92 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 125 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Toilet with electronic bidet
Bathrobes
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811

What's nearby

  • Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 0.7 miles
  • Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.0 mile
  • Tokyo Electron Hall Miyagi - 18 min walk - 1.0 mile
  • Sendai International Center - 2 min drive - 1.3 miles
  • Rakuten Mobile Park Miyagi - 3 min drive - 1.5 miles

Getting around

  • Sendai Station - 7 min walk
  • Itsutsu-Bashi Station - 9 min walk
  • Sendai Airport (SDJ) - 30 min drive

Restaurants

  • ‪Symphony - ‬1 min walk
  • ‪lounge & bar HORIZON - ‬1 min walk
  • ‪喜多方ラーメン大安食堂仙台トラストシティ店 - ‬1 min walk
  • ‪へんてこ屋 - ‬2 min walk
  • ‪牛たん炭焼利久一番町やなぎ町店 - ‬1 min walk

About this property

The Westin Sendai

Luxury hotel near Tohoku Gakuin University Tsuchitoi Campus
Consider a stay at The Westin Sendai and take advantage of a hair salon, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant, Symphony, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and concierge services
  • A porter/bellhop, a gift shop, and wedding services
  • Guest reviews speak well of the overall condition
Room features
All 292 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 40-inch HDTVs with satellite channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

Frequently asked questions

Is The Westin Sendai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Sendai?

Self parking is available for JPY 1500.00 per night.

What time is check-in at The Westin Sendai?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Westin Sendai?

Check-out is at noon.

Where is The Westin Sendai located?

Located in Aoba Ward, this luxury hotel is within 1 mi (2 km) of Sendai Ginza Street and Tohoku Gakuin University Tsuchitoi Campus. Aoba-dori Avenue and Tohoku University Katahira Campus are also within 5 minutes. Itsutsu-Bashi Station is 9 minutes by foot and Sendai Station is 7 minutes.

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The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10

Great hotel, very well located
Stayed 2 nights in Jul 2024

10/10

Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10

5-star hotel experience. Polite professional staff. Visited its lounge, good view and fair price. Room is great and clean.
Stayed 2 nights in Feb 2025

10/10

We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10

Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10

Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10

Very good option
Stayed 3 nights in Dec 2024

8/10

I wasn’t aware that property had smoking rooms and got reserved under one. I had to upgrade room due to a conference at property that still cost a substantial amount even with a discount and adding points to my bonvoy membership. Still we enjoyed the area and amenities. Thank you.
Stayed 2 nights in Apr 2025

10/10

Very Nice Hotel
Stayed 1 night in Oct 2023

10/10

Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

10/10

Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024

10/10

Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024

10/10

This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10

The staffs were professional and the room had a great view. The location is walking distance from the Sendai station and central district where many restaurants and shopping places are.
Stayed 1 night in Jun 2024

10/10

Fantastic stay - upgraded room to higher floor w good view , location was good within walking distance to the shopping mall
Stayed 2 nights in Dec 2022

10/10

Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Stayed 4 nights in Jul 2023

10/10

Was a good night
Stayed 1 night in Oct 2024

10/10

International hotel with large rooms and spectacular views from the room floors, central location
Stayed 1 night in May 2024

10/10

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10

Great place. We were in transit in New Years Eve. Sendai was very quiet with most things shut for the holiday. The Westin was very comfortable.
Stayed 2 nights in Dec 2022

10/10

Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10

Great!
Stayed 1 night in Oct 2023

10/10

Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10

A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Stayed 3 nights in Aug 2023