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Sendai Royal Park Hotel

Property class: 4

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Photo gallery for Sendai Royal Park Hotel

Exterior - Sendai Royal Park Hotel (Sendai)
Terrace Junior Suite Twin Room, Non Smoking | Terrace/patio - Sendai Royal Park Hotel (Sendai)
Terrace Junior Suite Twin Room, Non Smoking | In-room safe, individually furnished, desk, laptop workspace - Sendai Royal Park Hotel (Sendai)
Sky Terrace Suite, Non-Smoking, Garden View | Living area | LCD TV - Sendai Royal Park Hotel (Sendai)
Japanese Suite Room, Non Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace - Sendai Royal Park Hotel (Sendai)
Sendai Royal Park Hotel offers an elegant escape in Izumi Ward with a peaceful garden and convenient golf course access. Rejuvenate with Ayurvedic treatments and spa massages, then enjoy refined French cuisine at one of the three distinctive on-site restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Sky Terrace Suite

In-room safe, individually furnished, desk, laptop workspace

Sky Terrace Suite

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Twin Room, Non Smoking, Garden View

In-room safe, individually furnished, desk, laptop workspace

Luxury Twin Room, Non Smoking, Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Quadruple Room, Non Smoking, Garden View

In-room safe, individually furnished, desk, laptop workspace

Luxury Quadruple Room, Non Smoking, Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Double, Non Smoking

Moderate Double, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Moderate Double, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Moderate Twin , Non Smoking, Garden View

Moderate Twin , Non Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace

Moderate Twin , Non Smoking, Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite Double, Non Smoking

Junior Suite Double, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Junior Suite Double, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Royal Suite, Non Smoking, Garden View

Royal Suite, Non Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace

Royal Suite, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 153 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sky Terrace Suite, Non-Smoking, Garden View

Sky Terrace Suite, Non-Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace

Sky Terrace Suite, Non-Smoking, Garden View

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Corner Suite, Non-Smoking, Garden View

Family Corner Suite, Non-Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace

Family Corner Suite, Non-Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Noble Suite Double Room, Non Smoking, Garden View

In-room safe, individually furnished, desk, laptop workspace

Noble Suite Double Room, Non Smoking, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Garden View (with view from bath)

Deluxe Twin Room, Non Smoking, Garden View (with view from bath) | In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Garden View (with view from bath)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Suite Room, Non Smoking, Garden View

Japanese Suite Room, Non Smoking, Garden View | In-room safe, individually furnished, desk, laptop workspace

Japanese Suite Room, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Standard Hollywood Twin Room, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Standard Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Double Room, Non Smoking

Luxury Double Room, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Luxury Double Room, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Family Room, Garden View, Shoes strictly prohibited, Non Smoking

Luxury Family Room, Garden View, Shoes strictly prohibited, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Luxury Family Room, Garden View, Shoes strictly prohibited, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Terrace Junior Suite Twin Room, Non Smoking

Terrace Junior Suite Twin Room, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Terrace Junior Suite Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe View Twin Room With Garden View

In-room safe, individually furnished, desk, laptop workspace

Deluxe View Twin Room With Garden View

  • Sleeps 3
  • Free WiFi

View all photos for Moderate Twin Room with Garden View

In-room safe, individually furnished, desk, laptop workspace

Moderate Twin Room with Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Double Room

In-room safe, individually furnished, desk, laptop workspace

Luxury Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Family Room

In-room safe, individually furnished, desk, laptop workspace

Luxury Family Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Hollywood Twin Room

In-room safe, individually furnished, desk, laptop workspace

Standard Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Terrace Junior Twin Suite

In-room safe, individually furnished, desk, laptop workspace

Terrace Junior Twin Suite

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Room, Non Smoking, Garden View (Connecting Room)

Luxury Room, Non Smoking, Garden View (Connecting Room) | In-room safe, individually furnished, desk, laptop workspace

Luxury Room, Non Smoking, Garden View (Connecting Room)

  • Garden view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Royal Suite

In-room safe, individually furnished, desk, laptop workspace

Royal Suite

  • Sleeps 2
  • Free WiFi

View all photos for Universal Room

In-room safe, individually furnished, desk, laptop workspace

Universal Room

  • Sleeps 3
  • Free WiFi

View all photos for Luxury Twin Room（with Two Extra Bed And Garden View）

In-room safe, individually furnished, desk, laptop workspace

Luxury Twin Room（with Two Extra Bed And Garden View）

  • Sleeps 4
  • Free WiFi

View all photos for Connecting Room With Garden View（37㎡×2 Room）

Interior

Connecting Room With Garden View（37㎡×2 Room）

  • Sleeps 6
  • Free WiFi

View all photos for Standard Double Room

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, individually furnished, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Double Suite

In-room safe, individually furnished, desk, laptop workspace

Junior Double Suite

  • Sleeps 4
  • Free WiFi

View all photos for Moderate Double Room

In-room safe, individually furnished, desk, laptop workspace

Moderate Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Twin Room with Garden View

In-room safe, individually furnished, desk, laptop workspace

Luxury Twin Room with Garden View

  • Sleeps 3
  • Free WiFi

View all photos for Noble Suite

In-room safe, individually furnished, desk, laptop workspace

Noble Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Corner Suite

In-room safe, individually furnished, desk, laptop workspace

Family Corner Suite

  • Sleeps 4
  • Free WiFi

View all photos for Japanese Suite

In-room safe, individually furnished, desk, laptop workspace

Japanese Suite

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located in Izumi Ward, a neighborhood in Sendai, Sendai Royal Park Hotel is next to a golf course. Rinno-ji and Sendai Mediatheque are local landmarks, and some of the area's activities can be experienced at Sakunami Hot Spring and Sendai Anpanman Children's Museum & Mall. 3M Sendai Science Museum and Benyland are also worth visiting. Enjoy the great outdoors with hiking/biking trails and ziplining, or hop on a bike rental nearby and explore all the area has to offer. Visit our Sendai travel guide
Map
6-2-1 Teraoka, Izumi-ku, Sendai, Miyagi-ken, 981-3204

What's nearby

  • Sendai_SendaiIzumiPremiumOutlets_553248621582428164_11
    Sendai-Izumi Premium Outlets
    2 min walk - 0.1 miles
  • Sendai_SendaiStadium_6104046_07
    Sendai Stadium
    8 min drive - 3.4 miles
  • Sendai Anpanman Children's Museum & Mall
    17 min drive - 8.1 miles
  • Mitsui Outlet Park Sendaiko
    22 min drive - 12.4 miles
  • Sakunami Hot Spring
    57 min drive - 24.4 miles

Getting around

  • Izumi-Chuo Station
    5 min drive
  • Sendai Kitayama Station
    8 min drive
  • Sendai Airport (SDJ)
    47 min drive

Restaurants

  • Starbucks
    3 min walk
  • 万豚記 泉パークタウンタピオ店
    3 min walk
  • 中華料理 桂花苑
    1 min walk
  • humming bird 泉タピオ店
    3 min walk
  • ぐり's Kitchen タピオ店
    2 min walk

About this property

Sendai Royal Park Hotel

Upscale hotel located in Izumi Ward
Consider a stay at Sendai Royal Park Hotel and take advantage of an adjacent golf course, a terrace, and a garden. Treat yourself to spa services, such as Ayurvedic treatments or a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • An electric car charging station, a reception hall, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 110 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,795 for adults and JPY 1,000 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese Restaurant
  • Garden Restaurant
  • Teppan-yaki Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3795 for adults and JPY 1000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sendai Royal Park
Sendai Royal Park Hotel
Sendai Royal Park Hotel Hotel
Sendai Royal Park Hotel Sendai
Sendai Royal Park Hotel Hotel Sendai

Frequently asked questions

Is Sendai Royal Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sendai Royal Park Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Sendai Royal Park Hotel?

Check-out is at 11 AM.

Where is Sendai Royal Park Hotel located?

Located in Izumi Ward, this golf hotel is steps from Sendai-Izumi Premium Outlets, and within 6 mi (10 km) of Nanakita Park and Sendai Stadium. Seishi Museum of Contemporary Art and Daikanmitsuji Temple are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sendai Royal Park Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and breakfast was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sun Wa

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are helpful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, old school hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hyunwook

Liked: Cleanliness, amenities
Professional staffs and well managed property
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tywen

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to great shopping and eating. Far from the city busyness.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place-the staff was the best!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mo Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful. Breakfast is good enough.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Luxuriously comfortable and first-rate accommodations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Qian Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are polite, room is clean, the whole decor was great! The only minus point was the water pressure which was a bit weak. Otherwise all good!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Hotel staff are very friendly, the hotel is next to shopping outlet which make it very easy to reach after shopping day,
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and really great breakfast. We will definitely go back!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The staff was so friendly and helpful! The room was clean and comfy, breakfast was yummy, and the illumination at night was so pretty. Also, we got real keys- it’s been a long time since I’ve had an actual key so that was fun!! Most of the staff I spoke to spoke limited English, and I speak just a little Japanese so, just be ready to use your Japanese skills! :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful. We love the night view very much
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treat u like royalties, name of the hotel is very apt. Very grand luxurious style which make the hotel stay enjoyable
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Hyunwook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffs and well managed facility
Stayed 5 nights in May 2024
Verified

10/10 Excellent

SEUNG

Liked: Cleanliness, staff & service, property conditions & facilities
All the staffs were very supportive and nice.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to an outlet, convenient for shopping and dining. Environment is relaxing and beautiful. All staff are nice and very polite. The room is spacious, clean and comfortable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Excellent service. Staff are professional and polite. Room is clean and spacious. Nice cosy feel. It is just 2 mins walk to the Premium Outlet. Ideal for those who love shopping. Lots of food options too. I wish I could have stayed longer.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The environment is good, big lawn. Close to the Outlet, excellent location. Great service!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is surrounded by beautiful trees and is so stunning! It’s quiet and feels so remote yet across the street from shopping. It’s a 20 min taxi ride to downtown Sendai but it’s worth it.
Stayed 2 nights in May 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here and we have stayed here many times but it has changed in the last couple of years. Before they would say welcome back and now they treat me like Im new to their property every time. Also they act nervous with people appearing to be foreign where before their staff was comfortable and welcoming to everyone.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained property. The room was mostly comfortable but had a weak AC, which took over 3 hours to cool adequately. The bathroom and balcony were clean.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our family’s review

They fixed the bathtub’s drain that wasn’t working properly without us even telling them, extreme attention to detail! The garden was very beautiful 😁 nice decoration to walk around. The lights on the trees gave it a very christmassy vibe and there were many nice places to take pictures. The breakfast buffet was amazing with lots of choices and great quality. The staff were kind. The extra bed was quite uncomfortable though. There was no live tv. The internet speed was horrible and only exclusive to our room. Despite all that, we had a wonderful time here!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
We always love staying here with lots of dining and shopping options across the street at Tapio, plus the hotel has a breakfast buffet thats really nice and lots of food made fresh to order which is really nice! The quality is top notch! Its easy to get to and quieter, cleaner and more fun than staying downtown. If we go to Sendai, we stay here. Also the price for the rooms cant be beat for groups/families of 4 or more. The staff makes staying here so easy and comfortable! Also we love their bonfire and fireside activities and their evening bar - so many yummy goodies to enjoy!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is gorgeous. Bathroom was not as nice as other hotels around Japan but I def would stay here again. We knew nothing of Sendai but wanted to stop and check it out on our way up to Hokkaido and Sapporo.
Stayed 1 night in Feb 2026