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KOKO HOTEL Sendai Station West

3.5 star property
Hotel in Sendai with a 24-hour front desk

Choose dates to view prices

KOKO HOTEL Sendai Station West offers travelers a welcoming base in Aoba Ward. The hotel provides practical amenities that make exploring easier - WiFi throughout, secure luggage storage, helpful multilingual staff, and front desk service available around the clock.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Semi-Double Room, Non-Smoking

Standard Semi-Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Semi-Double Room, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non-Smoking

Standard Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Double Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non-Smoking

Standard Twin Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Twin Room, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Semi-double Non-smoking

Bathroom | Combined shower/tub, hair dryer, slippers, bidet

Standard Semi-double Non-smoking

  • Sleeps 2

View all photos for Standard Double Non-Smoking

Desk, free WiFi, bed sheets

Standard Double Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Non-Smoking

  • Sleeps 2

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About the neighborhood

Map
3-chome-8-27 Chuo Aoba Ward, Sendai, Miyagi, 980-0021

What's nearby

  • Asaichi Morning Market - 1 min walk - 0.1 miles
  • Sendai Ginza Street - 1 min walk - 0.1 miles
  • Sendai City Tourist Information Center - 5 min walk - 0.3 miles
  • Nishikicho Park - 9 min walk - 0.5 miles
  • Sendai Anpanman Children's Museum & Mall - 15 min walk - 0.8 miles

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 33 min drive

Restaurants

  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪大衆中華ちんまや - ‬2 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk
  • ‪CRAFT BEER MARKET 仙台駅前店 - ‬1 min walk

About this property

KOKO HOTEL Sendai Station West

Hotel located in Downtown Sendai
KOKO HOTEL Sendai Station West provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, multilingual staff, and a 24-hour front desk
  • Smoke-free premises, an elevator, and a vending machine
Room features
All 170 rooms include comforts such as fireplaces and air conditioning, as well as thoughtful touches like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 40-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and housekeeping

Similar properties

Exterior
KOKO HOTEL Sendai Station South
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very Good, 228 reviews
KOKO HOTEL Sendai Station South

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Koko Sendai West Sendai
KOKO HOTEL Sendai Station West Hotel
KOKO HOTEL Sendai Station West Sendai
KOKO HOTEL Sendai Station West Hotel Sendai

Frequently asked questions

Is KOKO HOTEL Sendai Station West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

KOKO HOTEL Sendai Station West doesn't offer parking.

What time is check-in at KOKO HOTEL Sendai Station West?

Check-in begins at 3:00 PM.

What time is check-out at KOKO HOTEL Sendai Station West?

Check-out is at 11:00 AM.

Where is KOKO HOTEL Sendai Station West located?

Located in Downtown Sendai, this hotel is steps from Sendai Ginza Street, Asaichi Morning Market, and Aoba-dori Avenue. Sendai City Tourist Information Center and Mitakisanfudoin are also within 10 minutes. Sendai Station is only a 2-minute walk and Hirose-dori Station is 6 minutes.

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KOKO HOTEL Sendai Station West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 169 reviews
Rating 8 - Good. 58 out of 169 reviews
Rating 6 - Okay. 21 out of 169 reviews
Rating 4 - Poor. 6 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and provided excellent dining recommendations
Stayed 1 night in May 2024

10/10 Excellent

MINGXIANG

Liked: Staff & service, amenities, property conditions & facilities
good for stay & safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near JR & subway station ,clear room and great breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms at good location

Conveniently located near the JR station. The rooms were clean and relatively spacious. We were also allowed to store our luggages overnight without charge.
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base your exploration of the city. Very nice.
Stayed 1 night in Feb 2025

8/10 Good

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station,very convenient
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Did the trick for our nights stay. We appreciated the last minute help with our luggage.
Stayed 1 night in Jul 2024

10/10 Excellent

JiHwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Clean! Safe! Beautiful! Super amazing and kind staff!
Stayed 4 nights in Dec 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it!

Felt like a nice hotel, with the room in a pretty modern style and fresh. Breakfast was good and a location close to the train station. Can't think of anything to complain about and I could see myself coming here again if I'm going back to Sendai in the future.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location with reasonable price

Location is very good. Only 5 mins walk from the West exit. Quite easy access to walking street and restaurants. Breakfast is fine. There ‘re few convenient stores around the hotel. Amenities are more than expected especially facial products. Staff is nice and friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Very close to Sendai Station (5 mins walk). Staff are very helpful. Rooms extremely clean. Comfortable beds. Bathrooms very good. Only criticism was that I was given a smoking room.
Stayed 1 night in Oct 2023

10/10 Excellent

Maxwell Chun Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks new and clean, while the bathroom looks a bit old. There are enough space for luggage.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly.
Stayed 7 nights in Nov 2025

2/10 Terrible

Cheuk Nam

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room with unreasonable price; the room does not even have air conditioner
Stayed 1 night in Nov 2025

4/10 Poor

Makoto

Disliked: Property conditions & facilities
ショウジョウバエが発生しており、部屋をかえてもらいましたが、変わった部屋でも発生していた。 気分が、いいものでは無かった。 改善を、期待したい。
Stayed 2 nights in Oct 2025

6/10 Okay

Eiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セミダブルの部屋を予約していたのですが、広い部屋にグレードアップ？ということでダブルルームに案内していただきました。が、ダブルルームの部屋はシングルベッドが2台という設定だったのだ、セミダブルの部屋のままがよかったです。 そのほかはとてもよかったです。ありがとうございました。
Stayed 1 night in Sep 2025

4/10 Poor

SHIHO

Liked: Staff & service, amenities
Disliked: Cleanliness
禁煙室のはずがタバコの匂いがしてそこだけがとてもとてもとても不満でした。他は場所含めてとても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

Mio

Liked: Cleanliness, staff & service, property conditions & facilities
素早い対応と清潔なお部屋でとても嬉しかったです。
Stayed 1 night in Aug 2025

8/10 Good

Masayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で便利でした。 また利用したいです。
Stayed 1 night in Jul 2025

8/10 Good

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
大変満足致しました
Stayed 2 nights in Jun 2025

6/10 Okay

saiki

朝食のメニューが少なく小出しに出てくるのでストレスが貯まる。 1,900円は、高いのでは？
Stayed 3 nights in Jun 2025

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
朝食ビュッフェ、美味しかったです。
Stayed 1 night in Jun 2025
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