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Hotel JAL City Sendai

3.0 star property
An urban oasis awaits in Aoba Ward, where travelers can dine on international cuisine at two restaurants or unwind with cocktails at the bar

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Photo gallery for Hotel JAL City Sendai

Exterior - Hotel JAL City Sendai (Sendai)
Daily buffet breakfast for a fee - Hotel JAL City Sendai (Sendai)
Bar (on property) - Hotel JAL City Sendai (Sendai)
Lobby - Hotel JAL City Sendai (Sendai)
Lobby - Hotel JAL City Sendai (Sendai)
Hotel JAL City Sendai offers a comfortable retreat with practical amenities. Enjoy free in-room WiFi, convenient dry cleaning, and luggage storage. Meeting rooms cater to business needs, and two on-site restaurants serve satisfying international flavors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Semi-double Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room with Extra bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Japanese Western Style Room A

A traditional Japanese room with tatami flooring, two beds, a low table, and sliding doors.

Japanese Western Style Room A

  • Sleeps 3
  • Free WiFi

View all photos for Japanese Western Style Room B

Premium bedding, down comforters, minibar, in-room safe

Japanese Western Style Room B

  • Sleeps 5
  • Free WiFi

View all photos for Junior Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Junior Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Downtown Sendai, a neighborhood in Sendai, Hotel JAL City Sendai is near a metro station. Sendai Anpanman Children's Museum & Mall and Urakasumi Sake Brewery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit 3M Sendai Science Museum and Yagiyama Zoo. Benyland and Sendai Umino-Mori Aquarium are also worth visiting. Visit our Sendai travel guide
Map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013

What's nearby

  • A tree-lined pathway with benches and a central sculpture.
    Jozenji-dori Avenue
    8 min walk - 0.4 miles
  • Sendai City Tourist Information Center
    5 min walk - 0.3 miles
  • Sendai Anpanman Children's Museum & Mall
    9 min walk - 0.5 miles
  • Asaichi Morning Market
    9 min walk - 0.5 miles
  • Sendai Ginza Street
    11 min walk - 0.6 miles

Getting around

  • Sendai Station
    5 min walk
  • Hirose-dori Station
    6 min walk
  • Sendai Airport (SDJ)
    38 min drive

Restaurants

  • Starbucks
    2 min walk
  • ホシヤマ珈琲店
    2 min walk
  • Jolie
  • 麺屋 政宗
    2 min walk
  • Afternoon Tea TEAROOM
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Sendai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500.00 per day.

What time is check-in at Hotel JAL City Sendai?

Check-in start time: 2 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel JAL City Sendai?

Check-out is at 11 AM.

Where is Hotel JAL City Sendai located?

Located in Downtown Sendai, this hotel is within a 10-minute walk of AER Observation Terrace and Sendai Anpanman Children's Museum & Mall. Aoba-dori Avenue and Sendai City Tourist Information Center are also within 5 minutes. Sendai Station is only a 5-minute walk and Hirose-dori Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Sendai Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 319 out of 766 reviews
Rating 8 - Good. 326 out of 766 reviews
Rating 6 - Okay. 85 out of 766 reviews
Rating 4 - Poor. 25 out of 766 reviews
Rating 2 - Terrible. 11 out of 766 reviews

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, Clean room, will definitely come back
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a solo traveller with little Japanese language skills and found it a pleasant stay.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

CHUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FUWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024
Verified

8/10 Good

LIEN

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェを楽しみにホテルを選びました。 期待どおりの美味しい朝食をいただきました。 リピート確定です！
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、スタッフの対応も丁寧で、とても好感がもてました。また、朝食がとてもおいしかったです。次回も利用させてもらいたいと思いました。
Stayed 1 night in Jun 2026