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Comfort Hotel Sendai West

3.0 star property
Hotel with free breakfast, near Sendai Anpanman Children's Museum & Mall

Choose dates to view prices

Photo gallery for Comfort Hotel Sendai West

Dining
Desk, laptop workspace, blackout drapes, soundproofing
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Dining
Located in Aoba Ward, this hotel offers practicality and genuine hospitality. Guests love the free breakfast buffet, convenient dry cleaning, reliable in-room WiFi, and hassle-free luggage storage. Proximity to public transit makes city adventures easy.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 0.8 miles
  • Tokyo Electron Hall Miyagi - 17 min walk - 0.9 miles
  • Tohoku Gakuin University Tsuchitoi Campus - 17 min walk - 0.9 miles
  • Rakuten Mobile Park Miyagi - 3 min drive - 1.5 miles
  • Sendai International Center - 3 min drive - 1.3 miles

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪KUA`AINA - ‬2 min walk
  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk
  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪伊藤商店 仙台朝市店 - ‬2 min walk

About this property

Comfort Hotel Sendai West

Hotel near Sendai Anpanman Children's Museum & Mall
Comfort Hotel Sendai West provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-out, and express check-in
  • A front-desk safe, multilingual staff, and a vending machine
  • An elevator, luggage storage, and a water dispenser
  • Guest reviews give good marks for the proximity to public transit
Room features
All 202 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 20-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1530 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

Is Comfort Hotel Sendai West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Hotel Sendai West?

Self parking is available for JPY 1530 per night.

What time is check-in at Comfort Hotel Sendai West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Hotel Sendai West?

Check-out is at 10:00 AM.

Where is Comfort Hotel Sendai West located?

Located in Downtown Sendai, this hotel is within a 15-minute walk of Aoba-dori Avenue and Sendai Anpanman Children's Museum & Mall. Asaichi Morning Market and Sendai Ginza Street are just steps away. Sendai Station and Sendai Aoba-dori Station are within a 5-minute walk.

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Reviews

Comfort Hotel Sendai West Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 145 out of 338 reviews
Rating 8 - Good. 129 out of 338 reviews
Rating 6 - Okay. 48 out of 338 reviews
Rating 4 - Poor. 14 out of 338 reviews
Rating 2 - Terrible. 2 out of 338 reviews

Reviews

8/10 Good

Kwong Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Victor S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023

10/10 Excellent

marilyn

Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024

10/10 Excellent

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅前から近くて、便利
Stayed 3 nights in Apr 2024

10/10 Excellent

Chookiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024

8/10 Good

Yuk Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店近仙台火車站及地鐵站，交通方便，酒店對面有租車公司，方便租車自駕遊人士。另外周邊有很多商場及餐廳，揾食方便。但房間洗手間燈光較暗，若能改善，則更為理想。
Stayed 1 night in Nov 2023

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wanna come back!

Good Service, Good People, Good Location and Reasonable. ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。 朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった！ またぜひ利用させていただきたいです。
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Stayed 1 night in Jan 2023

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯よかった
Stayed 1 night in Aug 2025

2/10 Terrible

Yoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
画像より内装はかなり古い印象。 フロントにスタッフが2人もいるのにチェックインも手伝わない。操作しているのを年配の女性が横でじろじろ見ているが、ロビーに着替えがあることも教えてくれない。朝食の場所も、アメニティなども一切案内なしでいる意味がわからない。 ホテルよ立地はとてもよい。
Stayed 1 night in Aug 2025

8/10 Good

kumiko

Liked: Cleanliness, staff & service, amenities
駅から近く分かりやすい場所にあり、利用が便利でした。無料の朝食もありお得感がありました。また機会があれば利用したいです。
Stayed 1 night in Aug 2025

8/10 Good

kazuyo

駅に近く便利
Stayed 1 night in Aug 2025

8/10 Good

YASUTAKA

Liked: Cleanliness, staff & service, property conditions & facilities
朝食は種類はたくさんは無いけれど、充分。
Stayed 3 nights in Jul 2025

6/10 Okay

Mika

Liked: Cleanliness
Disliked: Property conditions & facilities
朝食はビュッフェタイプと言うのでしょうか、種類があり選べる楽しさがあります。それに、なんと言っても無料な事は嬉しいですね。広い共有スペースでの無料ドリンクも嬉しいサービスだと思いました。
Stayed 2 nights in Jun 2025

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すぐそばにコンビニ、ドラッグストア、カフェがあり便利。仙台駅からも歩いてすぐ。
Stayed 1 night in Jun 2025

8/10 Good

Asako

Stayed 1 night in Jun 2025

10/10 Excellent

AKIHIRO

Liked: Cleanliness, amenities, property conditions & facilities
まぁまぁでした
Stayed 1 night in Mar 2025

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