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Hotel Cetina Palacio Ayala Berganza.

4.0 star property
Hotel in Segovia with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Terrace/patio
Terrace/patio
Front of property
Superior Double or Twin Room | 1 bedroom, down comforters, in-room safe, desk
Hotel Cetina Palacio Ayala Berganza, in the city center, offers a sophisticated escape from urban bustle. Book rejuvenating spa massages, enjoy meals at the restaurant, and appreciate practical touches like in-room WiFi, bike rentals, and helpful concierge assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, down comforters, in-room safe, desk

Standard Double or Twin Room

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, down comforters, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Down duvet
Bidet
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom | 1 bedroom, down comforters, in-room safe, desk

Family Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hair dryer
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Calle de las Carretas, 5, Segovia, Segovia, 40001

What's nearby

  • Segovia Aqueduct - 5 min walk - 0.3 miles
  • Segovia Cathedral - 7 min walk - 0.4 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Alcazar of Segovia - 14 min walk - 0.8 miles
  • Mirador de la Pradera de San Marcos - 19 min walk - 1.0 mile

Getting around

  • Segovia Station - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 82 min drive

Restaurants

  • ‪El Bernardino - ‬4 min walk
  • ‪El secreto de San Clemente - ‬3 min walk
  • ‪Tradicionarius - ‬2 min walk
  • ‪La Tropical - ‬3 min walk
  • ‪Montecelio - ‬3 min walk

About this property

Hotel Cetina Palacio Ayala Berganza.

Upscale hotel in the city center
A terrace, a garden, and a fireplace in the lobby are just a few of the amenities provided at Hotel Cetina Palacio Ayala Berganza.. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and a 24-hour front desk
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • 1 meeting room, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Cetina Palacio Ayala Berganza. feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Frequently asked questions

Is Hotel Cetina Palacio Ayala Berganza. pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cetina Palacio Ayala Berganza.?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cetina Palacio Ayala Berganza.?

Check-out is at noon.

Where is Hotel Cetina Palacio Ayala Berganza. located?

Located in the heart of Segovia, this hotel is steps from San Millan Church, San Clemente Church, and The Beaks House. Iglesia de Santa Columba and Mirador de la Canaleja are also within 5 minutes. Segovia Station is 22 minutes by foot.

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Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 160 reviews
Rating 8 - Good. 25 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 2 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Aug 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, room are big.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and is a very pretty building.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent just one night at this hotel and had a great experience from start to finish. The check-in and check-out process was seamless, and the room came well-equipped with everything I needed for a comfortable stay. The location is ideal—tucked away in a quiet area, yet still within easy walking distance of the city center. A special mention goes to the front desk staff, who were absolutely wonderful: warm, helpful, and thorough. They provided detailed guidance on off-site parking, which made things even easier. Highly recommend for a short or extended stay in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice hotel in quiet area yet easy walking distance to all sites
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and friendly. The rooms were clean and the beds were so comfortable- the best in our 2 weeks of travel. The location is outstanding for getting to main attractions- longest walk at a casual pace was 20 minutes to the Alcazar. Segovia is a lovely place and the hotel made us feel right at home there. We would definitely stay again - highly recommend- it is perfect.
Stayed 1 night in Jun 2022

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel it was really nice and service was good. Its a bit walk to Plaza Mayor but it was an overall good experience. Segovia is a lovely medieval town we love it!
Stayed 4 nights in Jul 2024

10/10 Excellent

ERCAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks to personal, very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel once they sort out their wifi

Absolutely wonderful, can’t praise it enough apart from the WiFi which cut out regularly. Such a shame as everything was fantastic. Great staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

joongku

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Darkness. Too older. Smelling.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Rooms needs upgrade. Room have shuttles that is broken instead of curtains. Room was too dark, quite hot at night and toilet shower bathtub was choked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
All of the above were exceptional
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely place to stay the staff is attentive and kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alojamiento en el centro de Segovia, nos ha encantado el hotel y las habitaciones son cómodas y limpias. Estamos deseosos de volver
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025

8/10 Good

Simón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno increible!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel y todos sus alrededores
Stayed 3 nights in Aug 2025

10/10 Excellent

Jihea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. It was located 5 min walking distance from aquaduct but in a quiet neighborhood. Everyone was very nice and professional. We didn't get to try the breakfast due to early departure time but it was only 10 euros per person which seemed very reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location a couple of minutes walk to the Aquaduct then follow the pedestrian walkway up to the cathedral 10-12 minutes walk and continue to the Alcazar. Buffet breakfast available in the hotel or use one of the many cafes near the aqueduct. Parking on street available via topping up a parking app. The staff were friendly and helpful, room was spacious. A traditional well run hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
This is a really quiet, nice hotel, that is run by some very kind and helpful people. The breakfast was substantial. Also, this hotel is about a five minute walk to the Roman aqueduct and the center of the medieval town. it's a lovely place!
Stayed 4 nights in May 2025

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