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Hotel Cetina Palacio Ayala Berganza.

4.0 star property
Upscale city retreat where guests unwind with soothing massages, enjoy delectable restaurant meals, and access thoughtful amenities for a complete experience

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Reception - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Daily full breakfast for a fee - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Garden - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Junior Room | Down comforters, in-room safe, desk, free WiFi - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Hotel Cetina Palacio Ayala Berganza, in the city center, offers a sophisticated escape from urban bustle. Book rejuvenating spa massages, enjoy meals at the restaurant, and appreciate practical touches like in-room WiFi, bike rentals, and helpful concierge assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, free WiFi

Standard Room

9.6 out of 10
Exceptional
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Down comforters, in-room safe, desk, free WiFi

Executive Room

  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Down comforters, in-room safe, desk, free WiFi

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, desk, free WiFi

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Down comforters, in-room safe, desk, free WiFi

Family Room, 1 Bedroom

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Segovia, Hotel Cetina Palacio Ayala Berganza. is in the city center. The Beaks House and Aerodifusion Paseos en Globo en Segovia are local landmarks, and some of the area's attractions include Mirador de la Canaleja and Calle Real de Segovia. Royal Palace of La Granja Gardens and Laberinto are also worth visiting. Visit our Segovia travel guide
Map
Calle de las Carretas, 5, Segovia, Segovia, 40001

What's nearby

  • Segovia Aqueduct
    Segovia Aqueduct
    5 min walk - 0.3 miles
  • Plaza Mayor
    Plaza Mayor
    5 min walk - 0.3 miles
  • Segovia Cathedral
    Segovia Cathedral
    7 min walk - 0.4 miles
  • Plaza de Medina del Campo
    3 min walk - 0.2 miles
  • Calle Real de Segovia
    3 min walk - 0.2 miles

Getting around

  • Segovia Station
    9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    82 min drive

Restaurants

  • El Bernardino
    4 min walk
  • Bar El cochifrito
    4 min walk
  • La Tropical
    3 min walk
  • VIPS Smart Segovia
    4 min walk
  • Haggen Acueducto 25
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Hotel Cetina Palacio Ayala Berganza. pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cetina Palacio Ayala Berganza.?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cetina Palacio Ayala Berganza.?

Check-out is at noon.

Where is Hotel Cetina Palacio Ayala Berganza. located?

Located in the heart of Segovia, this hotel is steps from San Millan Church, San Clemente Church, and The Beaks House. Iglesia de Santa Columba and Mirador de la Canaleja are also within 5 minutes. Segovia Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cetina Palacio Ayala Berganza. Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 171 out of 226 reviews
Rating 8 - Good. 39 out of 226 reviews
Rating 6 - Okay. 10 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 3 out of 226 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Rooms are nice size, with great bathrooms. breakfast is very delicious with lots of choice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with a sizable room, well appointed bathroom, coffee maker, minifridge and close to everything! Highly recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was clean & beautiful & couldn’t recommend more
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

AV

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great town

Very friendly very clean very comfortable. Extra nice desayuno. Very satisfied
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with old world charm. perfect location because near everything but quiet too. Fantastic breakfast and lovely staff. Cynthia at front desk was so nice and helpful. Loved this hotel!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
This is a really quiet, nice hotel, that is run by some very kind and helpful people. The breakfast was substantial. Also, this hotel is about a five minute walk to the Roman aqueduct and the center of the medieval town. it's a lovely place!
Stayed 4 nights in May 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

In the town center between the Aqueduct and the Palace. Good location, excellent breakfast and very quiet area.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mel

Good hotel in a very convenient location. Service was excellent
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure modern clean and very central to all attractions while away from chaos of tourists. This is my third visit. It’s an old castle converted into a modern comfortable yet cozy property. Love it here!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice Raquel and the bartender were nice and respectful. They also recommended nice places to visit around the hotel.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place at the end of the Main Street. Quiet and very large room.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Beautiful hotel and walkable: 20 mins away from the Alcazar and 10 minutes away from the Aqueduct. Staff was very helpful and friendly. Breakfast was delicious too. We had a spacious room for our family of 4 and the windows were beautiful.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a remodeled palace or villa in an excellent location. The staff is just incredible, so helpful and friendly. We’d love to keep Cetina as our secret but we’ll go ahead and give it our highest recommendation. Superb.
Stayed 1 night in Apr 2025