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Hotel Cándido

Property class: 4

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Photo gallery for Hotel Cándido

A pool area with lounge chairs and a person sitting by the window. - Hotel Cándido (Segovia)
A grand lobby with a chandelier, a staircase, and framed pictures on the walls. - Hotel Cándido (Segovia)
A house with a stone facade, a wooden door, and a patio with outdoor furniture. - Hotel Cándido (Segovia)
A spacious lobby with a grand chandelier, marble flooring, and classic furniture. - Hotel Cándido (Segovia)
A room with a large glass door leading to an outdoor dining area with a table and chairs. - Hotel Cándido (Segovia)
At Hotel Cándido, you can look forward to a terrace, a coffee shop/cafe, and a garden. Indulge in a body wrap, a facial, and a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a bench, a chair, a lamp, and a painting on the wall.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a large bed, a smaller bed, a nightstand with a lamp, a painting on the wall, and a canopy over the larger bed.

Standard Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

A four-poster bed with a wooden frame, a bedside table with a lamp, and a bathroom with a toilet and a mirror.

Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room (2 adults + 2 children)

A hotel room with a large bed, two armchairs, a sofa, a small table, and a mirror on the wall.

Family Quadruple Room (2 adults + 2 children)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

A hotel room with a large bed, a bedside table, a chair, a small table, and a window with curtains.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room (3 adults + 1 child)

A hotel room with a large bed, two armchairs, a sofa, a small table, and a mirror on the wall.

Family Quadruple Room (3 adults + 1 child)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room, 1 King Bed

A hotel room with a four-poster bed, a nightstand with a lamp, a chair, and a mirror on the wall.

Superior Triple Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Segovia, Hotel Cándido is in the city center and near a train station. The area's natural beauty can be seen at Penalara Mountain and Ducha de los alemanes, while Juan Bravo Theater and Museum of Contemporary Art Esteban Vicente are cultural highlights. Calle Real de Segovia and Mirador de la Canaleja are also worth visiting. Visit our Segovia travel guide
Map
Avenida Gerardo Diego, Segovia, Segovia, 40006

What's nearby

  • A church interior with ornate ceiling, religious paintings, and a central altar.
    San Antonio El Real Convent
    18 min walk - 1.0 mile
  • An ancient aqueduct with multiple arches, a paved square with people, and surrounding buildings.
    Segovia Aqueduct
    4 min drive - 1.4 miles
  • Loba Capitolina Monument
    4 min drive - 1.4 miles
  • San Justo Church
    4 min drive - 1.4 miles
  • San Clemente Church
    4 min drive - 1.6 miles

Getting around

  • Segovia Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    79 min drive

Restaurants

  • San Antonio El Real | Hotel | Restaurante
    18 min walk
  • La Traviata
    16 min walk
  • Bar Lozoya
    16 min walk
  • Wok Diamond
    10 min walk
  • Zibá José María Eventos
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Don Alberto

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests age 16 and older must show a valid passport or government-issued ID upon check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 15:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 40 per day
  • Spa fee: EUR 12 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 12 to September 13
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Hotel Cándido have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. One of the pools is closed seasonally each year from September 10 to June 15.

Is Hotel Cándido pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Cándido?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Cándido?

Check-out is at noon.

Where is Hotel Cándido located?

Located in the heart of Segovia, this spa hotel is within 2 mi (3 km) of San Antonio El Real Convent, Santa Eulalia Church, and Botanic Garden Segovia. San Justo Church and Luz de Castilla are also within 2 mi (3 km). Segovia Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cándido Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 243 out of 384 reviews
Rating 8 - Good. 97 out of 384 reviews
Rating 6 - Okay. 28 out of 384 reviews
Rating 4 - Poor. 8 out of 384 reviews
Rating 2 - Terrible. 8 out of 384 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location at the start of new town - conveniently located by the bus stop to get to old town/train station
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely pleasant and tranquil atmosphere. Excellent and go the extra mile staff.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated hotel in convenient location, nice staff, parking and great value.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a good location to arrive with a car. You really need a car as it is outside the historic center. Easy self parking and large rooms.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and well maintained, but the building and rooms definitely feel dated. There are no USB outlets anywhere, so you’ll need to bring your own adapters to charge devices. The restaurant is good overall, but the quality isn’t consistent. I ordered the same dish twice — it was excellent the first time, but disappointing the second. Staff are friendly, but you really need to know some Spanish here; English is limited. Despite the quirks, it’s a comfortable stay and I rate it 4 stars.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Lovely hotel, great dinning and gorgeous spa. Nice option with an easy bus ride into town.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful and clean, room is big and comfortable. We booked this hotel because the inside swimming pool, but we have to pay for 12 euros for inly one hour.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of easy access parking. 25 mins walk to the Aquaduct along good footpaths. Shower cubicles were huge, super hot water.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice visit. Very good hotel.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Beautiful space
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, comfortable, great food, excellent service
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Staff make this hotel a cut above.

Excellent staff right across the hotel.Both breakfast and dinner very good.Nice comfortable rooms,cleanliness top notch.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Amazing. Super attentive staff and super comfy hotel.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover in Segovia

Impressed with the hotel and staff. Very friendly and clean. Variety on evening meal a little limited but food was delicious.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stop in historic town

Very pleasant one night stay . Hotel has a beautiful reception area and gardens. Our room was bright and sunny with views. We walked into Sergovia - about 25 mins though there are 2 buses which would take you there too.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was great the only thing I would like to mention is that the staff was rude and not very friendly but the property deserved a good review because is well kept and clean
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service. Friendly Staff. Rooms small for 4 (2 adults and 2 kids). Recommend for adults only. Amazing location.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and bathroom were very good.The communal areas were very nice. the location was away from the tourist area but was walkable in 30 minutes and the bus stop located directly outside the hotel was convenient. Buses every 15 minutes and not expensive. The major disappointment was that the outdoor swimming pool was closed. If we were made aware of this during or after the booking process then we would have chosen a different hotel.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB QUALITY STAY

Forget anything negative you may have read about this hotel …. It’s absolutely fabulous. The room was very spacious with luxurious carpets opening onto our own private courtyard. The bed was superb and the quality of the bed linen was superb; as were the pillows. The en-suite bathroom was well appointed with separate shower and toilet cubicles. The bath towels were superb quality and a very generous size. I can’t comment on breakfast as I prefer to have only a coffee but, I did take a look and was impressed by the selection and quality. We did however take an evening meal in the restaurant and the service and food were superb. All the staff were helpful and polite and the free parking felt secure as we could park our motorcycles next to the main entrance. Would I stay here again? Most certainly YES.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Staff & service
If you don’t have a car, this may not be the hotel for you cause it’s not close to the center of Segovia. You will need to spend lots of money on Uber or taxi. They have a swimming pool and paddle court. Kids enjoyed them. FYI, they need $20 deposit for pool towels and paddle/balls. We love the breakfast - lots of choices. Fresh fruit were great. Kitchen staff were all pleasant. I’m not sure if I can say the same with the receptionists however. I don’t usually rate the staff but the ladies behind that counter were not the most pleasant nor helpful. I stayed in 3 different hotels in this trip (Madrid and Valencia) and that’s why I’m spending time to rate the staff in this hotel. The staff on the other two hotels were pleasant, approachable, helpful and and they went above and beyond to make us comfortable and welcome. They were not stuck up which I’m afraid how I would describe the receptionists at Hotel Candido. We will be back in Segovia for the next four years but I doubt I will stay at this hotel again.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Tired hotel. Restaurant area was dead even at 8pm.. we weren't even sure whether it was open. Ended up ordering Uber Eats.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture, cosy, friendly.
Stayed 1 night in Aug 2025