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Best Western Plus Wilkes Barre Center City

3.0 star property
Travelers can start their day with a refreshing swim in the outdoor pool or a workout at the gym before enjoying a hearty breakfast buffet

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Photo gallery for Best Western Plus Wilkes Barre Center City

Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace - Best Western Plus Wilkes Barre Center City (Wilkes-Barre)
Ballroom - Best Western Plus Wilkes Barre Center City (Wilkes-Barre)
Premium bedding, pillowtop beds, desk, laptop workspace - Best Western Plus Wilkes Barre Center City (Wilkes-Barre)
Exterior - Best Western Plus Wilkes Barre Center City (Wilkes-Barre)
Lobby - Best Western Plus Wilkes Barre Center City (Wilkes-Barre)
The Best Western Plus Wilkes Barre Center City in downtown Wilkes-Barre offers a cozy fireplace, free breakfast, poolside relaxation, a 24-hour business center, free self-parking, and attentive staff, making it perfect for leisure or work trips.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(44 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Wilkes-Barre, Best Western Plus Wilkes Barre Center City is connected to the convention center. The area's natural beauty can be seen at Seven Tubs Natural Area and Frances Slocum State Park, while F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Mohegan Sun Arena at Casey Plaza. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing and hiking/biking trails nearby. Visit our Wilkes-Barre travel guide
Map
77 E Market St., Wilkes-Barre, PA, 18701

What's nearby

  • F. M. Kirby Center for the Performing Arts
    2 min walk - 0.1 miles
  • River Common
    6 min walk - 0.4 miles
  • Dorothy Dickson Darte Center for the Performing Arts
    11 min walk - 0.6 miles
  • Chacko's Family Bowling Center
    13 min walk - 0.7 miles
  • Wilkes-Barre General Hospital
    5 min drive - 1.4 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP)
    19 min drive

Restaurants

  • McDonald's
    7 min walk
  • Pronto Pizzeria
    5 min walk
  • Abide Coffe
    6 min walk
  • Dunkin'
    4 min walk
  • Rodano's
    3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Hotel near F. M. Kirby Center for the Performing Arts
Located close to Chacko's Family Bowling Center and Mohegan Sun Arena at Casey Plaza, Best Western Plus Wilkes Barre Center City provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • Express check-out, an elevator, and a ballroom
  • A front-desk safe, a TV in the lobby, and a gift shop
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 75 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 14 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Frequently asked questions

Does Best Western Plus Wilkes Barre Center City have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus Wilkes Barre Center City pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 20.00 per day and a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Wilkes Barre Center City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Wilkes Barre Center City?

Check-out is at 11 AM.

Where is Best Western Plus Wilkes Barre Center City located?

Located in the heart of Wilkes-Barre, this hotel is within a 15-minute walk of F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center. Mohegan Sun Arena at Casey Plaza and Seven Tubs Natural Area are also within 6 mi (10 km).

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Reviews

Best Western Plus Wilkes Barre Center City Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Diane

Fantastic place to stay! On-site restaurant was excellent as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient location if you’re attending an event at FM Kirby! Bed and pillows are comfy, breakfast is great with lots of variety, and staff are always so nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, good breakfast included, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pet friendly, great breakfast buffet and very friendly staff. Will stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with a dog. The hotel was great and staff very friendly. Would certainly recommend the hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick and easy check inn, great room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and excellent service
Stayed 1 night in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, staff very friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kurt

Liked: Amenities, property conditions & facilities
Great staff at desk. Room was functional and pleasant. Restaurant inside was awesome, good pizza. Location is amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Hotel was clean and staff was terrific.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Room and staff were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities
Staff on arrival, clean room, clean hotel, nice breakfast buffet cooked fresh and the amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities
The room was fine. It was freezing when we got there but we turned the heat on and went to the bar and restaurant. The staff at the restaurant were very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities
staff was very helpful and friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Old hotel updated, charming. Very clean, accommodated us with an adjacent room. Staff were very friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with good breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
staff was very polite and freindly. room was very clean and roomy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well appointed. Had a problem with three of the outlets that weren’t working, so we couldn’t turn on lights on the right side of the room. Breakfast was decent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and courteous. We had an issue with no heat in our room and it was resolved immediately. Great Italian food in the adjoining restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness
The staff was very helpful. Rebecca at the front desk went above and beyond to make sure we had a pleasant stay. We had a small inconvenience with the heater, and Rebecca took care of it immediately, making sure everything was resolved quickly. Breakfast had good options, and the staff in the breakfast room were very kind and friendly, ensuring the food was promptly replenished. The management’s care and attentiveness are clearly reflected in the staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Super clean! Friendly staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cynthia-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!! Very pleasant and helpful!
Stayed 1 night in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Sep 2025