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Mountain & Soul

4.0 star property
Family-friendly pension with a full-service spa and a sauna

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Photo gallery for Mountain & Soul

Massages
Lobby lounge
Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, individually decorated
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Spa
  • Parking included
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, Balcony

Basic Double Room, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Basic Double Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Terrace, Mountain View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Terrace, Mountain View

Highlights

Terrace
Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace, Mountain View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, Terrace, Mountain View

Highlights

Terrace
Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Pillowtop bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Double Room, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Ramsau 425, Ramsau im Zillertal, Tirol, 6284

What's nearby

  • Zillertal Dairy - 5 min drive - 2.6 miles
  • Congress Zillertal - Europahaus Mayrhofen - 5 min drive - 3.1 miles
  • Penkenbahn Gondola - 6 min drive - 3.5 miles
  • Erlebnisbad Mayrhofen - 6 min drive - 3.5 miles
  • Ahorn Ski Area - 7 min drive - 3.7 miles

Getting around

  • Ramsau - Hippach Station - 11 min walk
  • Kranebitten Airport (INN) - 54 min drive

Restaurants

  • ‪Gasthof Hubertus - ‬3 min drive
  • ‪Sonnengartl - ‬10 min walk
  • ‪Cafe&Bar DES-ISS - ‬10 min walk
  • ‪Pizzeria Quattro - ‬5 min drive
  • ‪Erlebnissennerei Zillertal GmbH - ‬6 min drive

About this property

Mountain & Soul

Upscale family-friendly pension in the mountains
At Mountain & Soul, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to a massage at the onsite spa. Guests can also expect to find a bar, a steam room and a sauna.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Coffee/tea in the lobby, concierge services, and wedding services
  • Free newspapers, a front-desk safe, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and bathrobes, in addition to perks like safes and free newspapers.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Balconies, video-game consoles, and cable channels

Languages

English, German

Property amenities

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable channels
  • DVD player
  • iPod dock
  • Video game console

More

  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mountain Soul Hotel
Mountain Soul Hotel Ramsau im Zillertal
Mountain Soul Ramsau im Zillertal
Mountain Soul Motel Ramsau im Zillertal
Mountain Soul Motel
Mountain & Soul Pension
Mountain & Soul Ramsau im Zillertal
Mountain & Soul Pension Ramsau im Zillertal

Frequently asked questions

Is Mountain & Soul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mountain & Soul?

Self parking is free at this property.

What time is check-in at Mountain & Soul?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Mountain & Soul?

Check-out is at 10:30 AM.

Where is Mountain & Soul located?

This family-friendly Ramsau im Zillertal pension is located in the mountains, within 1 mi (2 km) of Zillertal and Sommerwelt Hippach. Horberger Cable Car and Horbergbahn are also within 2 mi (3 km). Ramsau - Hippach Station is 11 minutes by foot and Bichl im Zillertal Station is 18 minutes.

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Mountain & Soul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 41 reviews
Rating 8 - Good. 15 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2019

6/10 Okay

kine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Great stay with friendly staff
Stayed 5 nights in Feb 2019

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Location splendida, da raccomandare per tutto !!!
Stayed 6 nights in Aug 2018

6/10 Okay

Noname

Disliked: Cleanliness, staff & service, room comfort

Ein etwas anderes Hotel

Das Hotel ist "etwas anders". Eigentlich ein altes Haus, aufgehübscht und mit einem neuen SPA und neuem Restaurantbereich versehen. Die Zimmer sind desigig und bunt, aber insbesondere die Bäder sind "old-style". Man hat versucht aussen wie innen mit Farbe, Bildern und Gegenständen Design ins Hotel zu bringen. Aber dem sind eben Grenzen gesetzt. Und nicht jedem gefällt grell-grün und pink. Also insgesamt gut gewollt, aber eben nicht wirklich schlüssig umgesetzt. Der SPA ist toll, wenn denn alles funktionieren würde. An einem Tag war die Sauna nur auf 60 Grad, dann war 3mal Stromausfall im SPA, am nächsten Tag funktionierte die Musikanlage nicht richtig. Die Zirbensauna war ein kühler Raum, der nach Zirbenholz roch, Nutzen fraglich. Das Dampfbad ist eine Plastikhöhle, keinerlei Charme. Das Frühstück ist super und vielfältig. Der Service geht leider gar nicht. Alle sind sehr freundlich und bemüht, haben es aber schlicht nicht drauf. Die Liste wäre lang (langsamer Check-In/Out, Rezeption nicht immer besetzt, Restaurantservice inakzeptabel, ....). Das Management hat das Hotel nicht im Griff. Das Essen am Abend im Restaurant war unterschiedlich. Wir waren eine grosse Gruppe und hatten hervorragende Speisen und solche, die einfach nicht gelungen waren.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Diana, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Entspannung im Zillertal

Sehr schönes Hotel, schöner Wellness Bereich, super Ausgangspunkt fürs hiken & biken
Stayed 10 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at Mountain & Soul

Fantastic views from the balconies. Bottled Craft ales available in the bar. Friendly service and great recommendations. Comfortable clean accommodation. Very nice.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warmth and cosyness

Beautiful location, breathing view of the valley and the warmest hosts. Plus a very relaxing spa. My only regret is that we had to go and could not stay in the area for another day.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prachtige ligging

Hotel heeft een fantastisch uitzicht op de bergen. Hippe uitstraling. Vriendelijk personeel. Hotel is net geopende door enthousiaste jonge ondernemers.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiva paikka.

Onhan se syrjässä, mutta tilat ja palvelu yllätti positiivisesti. Varsinkin ns. saunaosasto. Voi lämpimästi suositella.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to climb the slope up to Mountain and Soul hotel as we were not driving. Takes around 15 mins fom the hippach/ramsau zillertalbahn but it was all worth it. The breathtaking view from the room's balcony made up for it. Yes, there's a hammock in the room's balcony. The hotel's restaurant (soul kitchen) serves great food. Breakfast is decent and d view is amazing. Wifi in d room was decent but we find the bedframe a bit low and mattress a bit soft. Overall was a great experience.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Camille, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect place

Great place, very nice staff, super relaxing & trendy
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelpersonal und exzellente Küche die keine Wünsche offen lässt. Weder beim Frühstück noch beim Abendessen. Top Wellnessbereich mit fantastischer Aussicht. Nur zum empfehlen!!!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Heike, Buxtehude

Liked: Cleanliness, staff & service, property conditions & facilities

Aktivurlaub und Entspannung pur!

Wir waren mit Familie und Freunden unterwegs und hatten einen sehr angenehmen Aufenthalt im Mountain & Soul. Gerne wieder!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Alfred, München

Disliked: Property conditions & facilities, room comfort

Mehr Schein als Sein

Zuerst das Positive: Der Wellnessbereich und der Barbereich sind top. Leider sind die Zimmer das nicht. Die Badezimmertür konnte nur mit größter Mühe geschlossen werden. Trotz 3 (!) maliger Reklamation wurde man nur vertröstet, man gibt es weiter. Den zuständigen Mitarbeiter haben wir durch Zufall getroffen, er hat sich die Tür 5 min. angesehen und wart dann nicht mehr gesehen. Der Schrank im Zimmer war leider "schrottreif" Die Türen haben geklemmt und wenn sie doch mal auf waren, dann war es auch schwer diese wieder zu schließen. Zusammendfassend kann man leider nur sagen, die Zimmer sind mehr Schein als Sein...
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Lifestyle-Hotel im Skigebiet

Während unseres kurzen Familienurlaubs haben wir uns im Mountain & Seoul verwöhnen lassen. Sehr nettes und aufmerksames Personal und eine besondere Küche haben uns gefallen. Es gibt eine gute Anbindung an das Skigebiet Mayrhofen durch den Skibus. Ansonsten etwas abseits des Ortes am Hang gelegen mit sehr schönem Ausblick zumindest der vorderen Zimmer und des Wellness-Bereiches. Wir waren sehr zufrieden.
This review was submitted before 2018 and has not been verified.

8/10 Good

Carina.S

Liked: Staff & service
Disliked: Room comfort

Exceptional view over the HIGH Mountains !!

" A 3 Star Hotel with a 4 Star Restaurant with a 5 Star SPA Area "
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hübsches Hotel in den Bergen Schöner Wellnessbereich
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylisch und freundlich

Modernes, mit Style eingerichtetes Hotel, sehr freundlichem Personal und einer wunderbaren Küche. Wir kommen sehr gerne wieder!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Flott, avslappende sted

Bodde tre netter her i forbindelse med fjellturer i Zillertal. Hotellet ligger utenfor sentrum litt oppe i dalsiden med en fantastisk utsikt. Rommene er små og enkle og mangler AC, men får du rom ut mot dalsiden får du flott utsikt fra balkongen. Betjeningen er meget hyggelig og serviceinnstilt.Svært god frokost og restaurant. Kul restaurant.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-freundliches Personal. Toller Ausblick von der Terrasse mit gutem Essen zu fairen Preisen. Reichhaltiges Frühstück.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in traumhafter Lage!

Schönes Hotel in traumhafter Lage und hervorragender Küche!