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Explorer Hotel Zillertal

3.0 star property
Find adventure on your doorstep or relax after an action-packed day by unwinding at our hotel’s calming oasis.

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Photo gallery for Explorer Hotel Zillertal

Front of property - Explorer Hotel Zillertal (Kaltenbach)
A sunlit room with large windows offering a mountain view, several lounge chairs, and a wooden table. - Explorer Hotel Zillertal (Kaltenbach)
A deck with metal chairs and a view of a mountainous landscape. - Explorer Hotel Zillertal (Kaltenbach)
A hotel room with a bed, a chair, a small table, and a window with a view of mountains. - Explorer Hotel Zillertal (Kaltenbach)
Sauna, steam room - Explorer Hotel Zillertal (Kaltenbach)
At Explorer Hotel Zillertal, start your day with a hearty breakfast buffet and take in the breathtaking views from the terrace. Relax at the onsite spa, unwind with a drink at the bar, or get active with hiking/biking trails nearby. With free in-room WiFi, a gym and steam room to recharge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Room options

View all photos for Double Room

A hotel room with a wooden ceiling, a bed, a wardrobe, and a TV on the wall.

Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Kaltenbach, Explorer Hotel Zillertal is near a train station and on a river. Hochzillertal III Ski Lift and Hochzillertal II Ski Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Zillertaler High Road and Spannagel Cave. Spieljoch Cable Car and Spieljoch II Ski Lift are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Visit our Kaltenbach travel guide
Map
Schmiedau 2, Kaltenbach, 6272

What's nearby

  • A skier in a red jacket and blue helmet on a snowy slope.
    Zillertal
    1 min walk - 0.0 miles
  • A wooden deck with white lounge chairs, a mountain backdrop, and a clear lake.
    Achensee
    24 min drive - 16.4 miles
  • Hochzillertal III Ski Lift
    6 min walk - 0.4 miles
  • Hochzillertal Cable Car
    6 min walk - 0.4 miles
  • Hochzillertal II Ski Lift
    10 min drive - 3.5 miles

Getting around

  • Kaltenbach-Stumm Station
    3 min walk
  • Kranebitten Airport (INN)
    44 min drive

Restaurants

  • Postalm
    12 min walk
  • Marendalm
    25 min drive
  • V.I.P. Bar
    8 min walk
  • Bar Pina’s
    10 min walk
  • Cafe Harmonie
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 9.90 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Optional ski privileges
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • Electric bike charging
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Connecting rooms available
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Explorer Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 9.90 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Explorer Hotel Zillertal pet-friendly?

Yes, Explorer Hotel Zillertal allows cats and dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 9.90 per night.

What time is check-in at Explorer Hotel Zillertal?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 35 (subject to availability).

What time is check-out at Explorer Hotel Zillertal?

Check-out is at 10:30 AM. Late check-out is available for EUR 35 (subject to availability).

Where is Explorer Hotel Zillertal located?

Situated on a river, this spa hotel is 0.5 mi (0.8 km) from Hochzillertal III Ski Lift and 3 mi (4.8 km) from Hochzillertal II Ski Lift. Spieljoch Cable Car and Spieljoch II Ski Lift are also within 9 mi (15 km). Kaltenbach-Stumm Station is only a 3-minute walk and Ried i. Z. Station is 15 minutes.

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Reviews

Explorer Hotel Zillertal Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 46 out of 78 reviews
Rating 8 - Good. 23 out of 78 reviews
Rating 6 - Okay. 7 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

Reviews

Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Andrew

Liked: Property conditions & facilities
An extremely useable and good hotel - really worked for our skiing holiday with good restaurants right next door and the good breakfasts set us up for the day.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Errett Wesley

Liked: Cleanliness, property conditions & facilities
Great hotel. Super clean. Breakfast it top notch. Love the ski tuning bench/equipment in the reception area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Clean and nice. No frills but easy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy

Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was very helpful
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great value, great rooms.

Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard. Lovely staff, always helpful and polite. The breakfast is excellent - especially the egg station. Highly recommend, and great pricing too!
Stayed 9 nights in Sep 2022
Verified

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut. Sauberes Haus, Tiefgarage.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Den Erwartungen entsprochen
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Jochen Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt: - die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad) - die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold i Kaltenbach

DEt var en meget positiv oplevelse. Receptionen, hvor det hele jo starter, var meget venlig, med humor og god til at give de nødvendige info. Morgenmaden var fremragende, især muligheden for selv at lave kogt æg, spejlæg osv. ret genialt. MEN, der var kun sojamælk, og for pokker, det ligger jo lige i Bondeland. hvordan kan man så undlade at have rigtig komælk med på menuen. Ja, det var håret i suppen, og er ikke af betydning, når alt vurderes. Dejligt ophold, og må være fedt om vinteren.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Raimund

Liked: Cleanliness, staff & service, property conditions & facilities
Im Großen und ganzen ein schöner erholsamer Urlaub.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlicher Empfang Sehr schöne angenehme Zimmer Sehr gutes Frühstück Buffet
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Kathrin

Liked: Cleanliness, property conditions & facilities
Der Empfang war nicht schön. Ich möchte nicht geduzt werden und als erstes gefragt werden: "na endlich, wo warst du solange?" Zumal ich telefonisch UND per Mail bekannt gegeben habe daß ich erst am Abend einchecken werde.
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuvorkommendes und hilfsbereites Personal👍
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel im Zillertal
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundlich, professionell und schnörkellos

Sehr angenehmer Empfang. Tolles Frühstücks-Buffet. Schöne Zimmer. Coole Atmosphäre. Freundliches und hilfsbereites Personal. Wir haben unseren Aufenthalt vollends genossen und kommen gerne wieder.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Vijay

Liked: Cleanliness, property conditions & facilities
Es war ok.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gertraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Frühstück
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Werner

Liked: Staff & service, property conditions & facilities
Praktische saubere Zimmer. Angenehme Matrazen und schönes Frühstücksbuffet in ruhiger Athmosphäre
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort

Toppenhotell med god service

Vistelsen var fantastisk med fina vyer från alla håll. Fick det bästa rummet och fint bemötande av personal
Stayed 1 night in May 2022
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality of everything. Very pleasant and helpful staff.
Stayed 6 nights in Apr 2022