Does Neuhaus Zillertal Resort have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. The pool will be unavailable from September 22 2025 to October 1 2025 (dates subject to change).

Is Neuhaus Zillertal Resort pet-friendly?

Yes, Neuhaus Zillertal Resort allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Neuhaus Zillertal Resort?

Self parking is free at this property.

What time is check-in at Neuhaus Zillertal Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Neuhaus Zillertal Resort located?

This family-friendly Mayrhofen hotel is located in the mountains, within a 5-minute walk of Zillertal, Hauptstraße, and Congress Zillertal - Europahaus Mayrhofen. Zimmereben Fixed-Cable Route and Erlebnisbad Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 2-minute walk.

10/10 Excellent

Amanda

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful place

Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about the Neuhaus was perfect!!

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus

Stayed 7 nights in Feb 2025

10/10 Excellent

Abbie

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this hotel. Hope to visit again soon.

Stayed 7 nights in Oct 2024

10/10 Excellent

??? ??????

Apr 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..

Stayed 3 nights in Apr 2024

8/10 Good

Albert

Jan 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.

Stayed 7 nights in Dec 2023

10/10 Excellent

Abbie

Mar 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too

Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Aug 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.

Stayed 6 nights in Aug 2023

4/10 Poor

Kjetil

Jul 12, 2024

Liked: Cleanliness

Disliked: Staff & service

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.

Stayed 4 nights in Jul 2024

10/10 Excellent

Martin

Jun 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

6/10 Okay

Andrew

Feb 7, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.

Stayed 4 nights in Jan 2025

8/10 Good

Gary

Jul 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.

Stayed 7 nights in Jul 2023

10/10 Excellent

Reuben

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.

Stayed 4 nights in Feb 2025

8/10 Good

Karen

Jul 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working

Stayed 7 nights in Jul 2024

10/10 Excellent

Mario

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr gutes Hotel, sehr sauber, gutes Essen, toller Service und eine hervorragende Wellnesslandschaft.

Stayed 14 nights in Aug 2025

8/10 Good

Corinna

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Der Spa-Bereich und der Naturbadesee mit der schönen, weitläufigen Gartenanlage ist wunderschön. Jedoch wäre es besser Handtücher fürs Baden in den Zimmern zu deponieren, da diese oftmals leer waren und leider nicht oft genug aufgefüllt wurden. Das Essen ist gut, jedoch am Büffet etwas lieblos präsentiert. Für ein solch schönes Ambiente könnte man mehr draus zaubern.

Stayed 4 nights in Aug 2025

10/10 Excellent

Roman

Aug 14, 2025

Liked: Amenities, property conditions & facilities

Tolles Hotel, super Badelandschaft, gutes Essen

Stayed 1 night in Aug 2025

6/10 Okay

Cathrin

Aug 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Das Hotel Neuhaus im Zillertal überzeugt in Teilen, lässt aber an einigen Stellen noch Luft nach oben. Positiv: Neues, modernes Zimmer mit schöner Ausstattung Ruhige Lage und toller Ausblick Spürbare Investitionen ins Haus Verbesserungswürdig: Der Weg zum neuen Zimmer führt durch den stark in die Jahre gekommenen Altbau, was den hochwertigen Ersteindruck deutlich schmälert. Für eine Suite (fast 500 € pro Nacht) wären Wasser oder eine Minibar Standard – leider nicht vorhanden. Abendessen und Frühstück liegen qualitativ eher im Durchschnitt und entsprechen nicht dem angestrebten Hotelniveau. Das Personal wirkt nicht auf dem Servicelevel eines gehobenen Hauses – hier fehlt es an Herzlichkeit und Persönlichkeit. Kinder dürfen den neuen Wellnessbereich nicht nutzen, und die Kinderbetreuung startet erst am Nachmittag – für Familien unpraktisch. Fazit: Der neue Zimmertrakt und die Lage sind ein echtes Plus, aber Service, Gastronomie und Gesamtorganisation passen noch nicht zum Preis- und Qualitätsanspruch. Mit mehr Fokus auf durchgängige Standards und Gastfreundschaft könnte das Haus sein Potenzial voll ausschöpfen.

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Sehr gut

Stayed 3 nights in Jun 2025

10/10 Excellent

Franz

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Larissa

Jun 9, 2025

Liked: Cleanliness

Stayed 3 nights in Jun 2025

8/10 Good

C

May 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Neuer Wellnes Bereich ist top. Im Restaurant das Serviceteam wirkte auf uns sehr unerfahren und nicht gut organisiert. Der Empfang war wenig herzlich, da sind wir in dieser Hotelkategorie was anderes gewohnt. Das Essen war sehr gut.

Stayed 2 nights in May 2025

10/10 Excellent

GABRIELE

May 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Splendida spa comoda la piscina per adulti ideale per poter nuotare.

Stayed 1 night in Apr 2025

10/10 Excellent

Michel

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Julian

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top Hotel mit hochmodernen Wellnessbereich. Klare Weiterempfehlung und das wohl beste Wellness Hotel im Zillertal. Völlig begeistert waren wir vom Spa Bereich. Das Ambiente und die Auswahl an Saunen und Becken ist einfach der Hammer. Es gibt es nur ein paar kleine Kritikpunkte: Es gibt keinen Raum ohne Entspannungsmusik. Zudem ist die Musik für unseren Geschmack viel zu laut. Der Infinity Pool und die Saunen sind erst ab halb 3 geöffnet. Das ist etwas spät wenn man an einem regnerischen/bewölkten Tag den kompletten Wellnessbereich nutzen möchte. Nur das Innenbecken hat geöffnet. Lage und Ausstattung auf höchstem Niveau. Reisezeitraum würde ich allerdings zukünftig nicht mehr in den Zeitraum des Snowbombing Festivals legen, da hier die Briten die Nacht zum Tag machen und man kaum schlafen kann. Das war sehr störend. Es bietet sich an ein Zimmer mit Bergblick zu nehmen, da der Weg zum Bahnhof direkt am Hotel vorbeiführt und man hier früh morgens schon einige Koffer rollen hört. Das 5 Gänge Menü könnte noch einen Tick ausgefallener sein ansonsten gibt es eine große Auswahl. Mein Schollenfilet war etwas trocken und die Kartoffeln nicht ganz durch. Die Rinderhüfte war hingegen perfekt. Das Salatbuffet ist sehr reichlich. Ebenso das Frühstück lässt nichts zu wünschen übrig. Das Nachmittags Dessert bietet wenig Auswahl und ist sehr zuckerhaltig. Um Umwegen an der Bar kann man sich einen Kaffee bestellen. Zum Abschluss: Das urige wird hier erhalten!

Stayed 2 nights in Apr 2025

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