Neuhaus Zillertal Resort

Family-friendly hotel with a full-service spa and free breakfast

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Where to?

Dates

June 2025

July 2025

Family Suite | In-room safe, free WiFi, bed sheets

Loft (am See) | In-room safe, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Bar
Gym
Room service

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

Suite (Garden)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Separate bathtub and shower

Private bathroom

Bathrobes

Mountain view
65 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Apartment, 1 Bedroom

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Separate bedroom

46 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Duplex (Interio)

Highlights

Balcony

Separate sitting area

Fireplace

Free cribs/infant beds

Flat-screen TV

Separate bedroom

Bathrobes

Hair dryer

Mountain view
75 sq m
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

Mountain view
68 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Room (Interio)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Cable channels

Daily housekeeping

City view
35 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Classic Suite

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Separate bathtub and shower

Private bathroom

Bathrobes

Hair dryer

Mountain view
50 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Chalet, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

Mountain view
95 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Room (Bergblick)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Cable channels

Daily housekeeping

Mountain view
32 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Apartment, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

2 bedrooms

55 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Suite

Highlights

Balcony

Separate sitting area

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

2 bedrooms

Bathrobes

Hair dryer

80 sq m
Sleeps 5
2 King Beds

Loft (am See)

Highlights

Balcony

Separate sitting area

Private pool

Flat-screen TV

Separate bedroom

Day bed

Bathrobes

Hair dryer

Mountain view
80 sq m
Sleeps 2
1 Double Bed

Suite (Hamberg)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Day bed

Private bathroom

Bathrobes

Hair dryer

Mountain view
40 sq m
Sleeps 2
2 Twin Beds

Studio

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Private bathroom

Mountain view
36 sq m
Sleeps 2
1 Double Bed

Room (Grünberg)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Minibar

Cable channels

Mountain view
32 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Room (Marchkopf/Steinerkogel)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Cable channels

Daily housekeeping

Mountain view
30 sq m
Sleeps 2
1 Double Bed

Chalet, 1 Bedroom

Highlights

Balcony

Separate sitting area

Kitchenette

Full-sized refrigerator/freezer

Dining table

Dishwasher

Flat-screen TV

Separate bedroom

70 sq m
Sleeps 2
1 Double Bed

Family Suite (Interio)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

Day bed

2 bedrooms

Bathrobes

Hair dryer

City view
55 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Suite (Romantik)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Separate bedroom

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Mountain view
40 sq m
Sleeps 2
1 Double Bed

Room (Romantik)

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Minibar

Cable channels

Mountain view
20 sq m
Sleeps 2
1 Double Bed

Classic Room

Highlights

Balcony

Separate sitting area

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Cable channels

Daily housekeeping

35 sq m
Sleeps 2
1 Double Bed

Duplex (Garden)

Highlights

Balcony

Separate sitting area

Flat-screen TV

2 bedrooms

Separate bathtub and shower

Private bathroom

Bathrobes

Hair dryer

Mountain view
105 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Suite

Highlights

Balcony

Separate sitting area

Flat-screen TV

2 bedrooms

Bathrobes

Hair dryer

Private bathroom

2 bathrooms

60 sq m
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Classic Room (Astegg)

Highlights

Balcony

Separate sitting area

Free cribs/infant beds

Flat-screen TV

Private bathroom

Bathrobes

Hair dryer

Cable channels

23 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Similar properties

Pool
Spa
Pet friendly
Kids pool

About the neighborhood

202 Am Marktplatz, Mayrhofen, 6290

What's nearby

Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.1 miles
Hauptstraße - 3 min walk - 0.2 miles
Erlebnisbad Mayrhofen - 9 min walk - 0.5 miles
Penkenbahn Gondola - 11 min walk - 0.6 miles
Zillertal Dairy - 17 min walk - 0.9 miles

Getting around

Mayrhofen Station - 2 min walk
Kranebitten Airport (INN) - 57 min drive

Restaurants

‪Mo's Esscafe-Musicroom GmbH - ‬5 min walk
‪Café Kostner - ‬6 min walk
‪Berg&Tal - ‬8 min walk
‪Restaurant Pane e Vino da Michele - La Bottega dei Sapori - ‬8 min walk
‪Scotland Yard Pub - ‬6 min walk

About this property

Neuhaus Zillertal Resort

Upscale family-friendly hotel in the mountains

At Neuhaus Zillertal Resort, you can look forward to a free breakfast buffet, a terrace, and designer stores on site. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

You'll also enjoy the following perks during your stay:

An indoor pool and an outdoor pool, with a waterslide and sun loungers
Free self parking
Bike rentals, luggage storage, and a 24-hour front desk
An elevator, a front-desk safe, and smoke-free premises

Room features

All 150 rooms feature comforts such as separate sitting areas and bathrobes, as well as thoughtful touches like free WiFi and safes.

More amenities include:

Hair dryers and shampoo
32-inch flat-screen TVs with cable channels
Balconies, separate sitting areas, and art supplies

Languages

English, French, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Ski shuttle nearby
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Couples/private dining

Things to do

Bicycle rentals
Children's pool
Designer stores
Full-service spa
Gym
Indoor pool
Outdoor pool
Playground
Sauna
Ski passes
Ski storage
Steam room
Waterslide

Family friendly

Art supplies
Baby toys
Children's games
Children's pool
Children's toys
Free supervised activities for children
Indoor pool
Laundry facilities
Outdoor pool
Playground
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

Hot tub
Massage
Sauna
Spa open daily
Steam room

Accessibility

Elevator
Hardwood flooring in public areas
Hardwood flooring in room
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Hair dryer
Shampoo
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Room service

Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night

Welcoming dogs and cats only

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen

Alpendomizil Neuhaus Hotel

Alpendomizil Neuhaus Mayrhofen

Alpendomizil Neuhaus

Neuhaus Zillertal Resort Hotel

Neuhaus Zillertal Resort Mayrhofen

Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Does Neuhaus Zillertal Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Neuhaus Zillertal Resort pet-friendly?

Yes, Neuhaus Zillertal Resort allows cats and dogs (limit 1 total). There's a fee of EUR 12 per pet, per night.

How much is parking at Neuhaus Zillertal Resort?

Self parking is free at this property.

What time is check-in at Neuhaus Zillertal Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Neuhaus Zillertal Resort?

Check-out is at 11:00 AM.

Where is Neuhaus Zillertal Resort located?

This family-friendly Mayrhofen hotel is located in the mountains, within a 5-minute walk of Zillertal, Hauptstraße, and Congress Zillertal - Europahaus Mayrhofen. Zimmereben Fixed-Cable Route and Erlebnisbad Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 2-minute walk.

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Neuhaus Zillertal Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Everything about the Neuhaus was perfect!!

Stayed 3 nights in Apr 2025

10/10

Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus

Stayed 7 nights in Feb 2025

10/10

I love this hotel. Hope to visit again soon.

Stayed 7 nights in Oct 2024

10/10

Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..

Stayed 3 nights in Apr 2024

8/10

Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.

Stayed 7 nights in Dec 2023

10/10

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too

Stayed 5 nights in Mar 2024

6/10

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.

Stayed 4 nights in Jan 2025

4/10

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.

Stayed 4 nights in Jul 2024

10/10

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.

Stayed 6 nights in Aug 2023

10/10

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

8/10

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.

Stayed 7 nights in Jul 2023

10/10

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.

Stayed 4 nights in Feb 2025

8/10

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working

Stayed 7 nights in Jul 2024

8/10

Neuer Wellnes Bereich ist top. Im Restaurant das Serviceteam wirkte auf uns sehr unerfahren und nicht gut organisiert. Der Empfang war wenig herzlich, da sind wir in dieser Hotelkategorie was anderes gewohnt. Das Essen war sehr gut.

Stayed 2 nights in May 2025

10/10

Splendida spa comoda la piscina per adulti ideale per poter nuotare.

Stayed 1 night in Apr 2025

10/10

Top Hotel mit hochmodernen Wellnessbereich. Klare Weiterempfehlung und das wohl beste Wellness Hotel im Zillertal. Völlig begeistert waren wir vom Spa Bereich. Das Ambiente und die Auswahl an Saunen und Becken ist einfach der Hammer. Es gibt es nur ein paar kleine Kritikpunkte: Es gibt keinen Raum ohne Entspannungsmusik. Zudem ist die Musik für unseren Geschmack viel zu laut. Der Infinity Pool und die Saunen sind erst ab halb 3 geöffnet. Das ist etwas spät wenn man an einem regnerischen/bewölkten Tag den kompletten Wellnessbereich nutzen möchte. Nur das Innenbecken hat geöffnet. Lage und Ausstattung auf höchstem Niveau. Reisezeitraum würde ich allerdings zukünftig nicht mehr in den Zeitraum des Snowbombing Festivals legen, da hier die Briten die Nacht zum Tag machen und man kaum schlafen kann. Das war sehr störend. Es bietet sich an ein Zimmer mit Bergblick zu nehmen, da der Weg zum Bahnhof direkt am Hotel vorbeiführt und man hier früh morgens schon einige Koffer rollen hört. Das 5 Gänge Menü könnte noch einen Tick ausgefallener sein ansonsten gibt es eine große Auswahl. Mein Schollenfilet war etwas trocken und die Kartoffeln nicht ganz durch. Die Rinderhüfte war hingegen perfekt. Das Salatbuffet ist sehr reichlich. Ebenso das Frühstück lässt nichts zu wünschen übrig. Das Nachmittags Dessert bietet wenig Auswahl und ist sehr zuckerhaltig. Um Umwegen an der Bar kann man sich einen Kaffee bestellen. Zum Abschluss: Das urige wird hier erhalten!

Stayed 2 nights in Apr 2025

10/10

Stayed 7 nights in Jan 2025

8/10

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.

Stayed 7 nights in Feb 2025

10/10

Stayed 4 nights in Jan 2025

10/10

Stayed 6 nights in Dec 2024

10/10

Stayed 2 nights in Jan 2025

4/10

Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.

Stayed 2 nights in Dec 2024

10/10

Stayed 4 nights in Aug 2024

10/10

Stayed 4 nights in Jul 2024

10/10

Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!

Stayed 1 night in Jun 2024

Neuhaus Zillertal Resort

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

Reviews

Popular amenities

Room options

View all photos for Suite (Garden)

Suite (Garden)

Highlights

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Apartment, 1 Bedroom

Highlights

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Duplex (Interio)

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View all photos for Apartment, 2 Bedrooms (Maisonette)

Apartment, 2 Bedrooms (Maisonette)

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View all photos for Room (Interio)

Room (Interio)

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View all photos for Classic Suite

Classic Suite

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View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

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View all photos for Room (Bergblick)

Room (Bergblick)

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View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Loft (am See)

Loft (am See)

Highlights

View all photos for Suite (Hamberg)

Suite (Hamberg)

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Studio

Highlights

View all photos for Room (Grünberg)

Room (Grünberg)

Highlights

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Highlights

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Highlights

View all photos for Family Suite (Interio)

Family Suite (Interio)

Highlights

View all photos for Suite (Romantik)

Suite (Romantik)

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View all photos for Room (Romantik)

Room (Romantik)

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View all photos for Classic Room

Classic Room

Highlights

View all photos for Duplex (Garden)

Duplex (Garden)

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Classic Room (Astegg)

Classic Room (Astegg)

Highlights

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About the neighborhood

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