Rixos Borovoe

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Rixos Borovoe

Sauna, Turkish bath, body treatments, aromatherapy, Thai massages
Sauna, Turkish bath, body treatments, aromatherapy, Thai massages
Interior
Indoor pool, sun loungers
2 restaurants, Italian cuisine
Rixos Borovoe, lakeside, welcomes families and adventurers. Guests can enjoy Italian cuisine at two restaurants, swim in the indoor pool, or book spa treatments. The property offers Pilates, cycling, ropes courses, and free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds (Forest View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, 1 King Bed, Lake View (Premier)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Map
50 Southeastern Shore of Lake Shchuchye, Burabay, 021708

What's nearby

  • Children's Park - 9 min drive - 4.8 miles
  • Avenue of Remembrance - 9 min drive - 4.8 miles
  • Lake Borovoe Park - 23 min drive - 11.8 miles

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 145 min drive

Restaurants

  • ‪Астана Нуры - ‬8 min drive
  • ‪Chalet - ‬1 min walk
  • ‪Центр Плова - ‬10 min drive
  • ‪Столовая - ‬9 min drive
  • ‪Алладин - ‬12 min drive

About this property

Rixos Borovoe

Luxury family-friendly hotel by the lake
A casino, a poolside bar, and a terrace are just a few of the amenities provided at Rixos Borovoe. Adventurous travelers may like the a ropes course, Pilates, and cycling at this hotel. Treat yourself to aromatherapy, a facial, or a body scrub at the onsite spa. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an indoor tennis court
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and tour/ticket assistance
Room features
All 200 individually furnished rooms offer comforts such as 24-hour room service and free international calls, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; KZT 19,000 for adults and KZT 9,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Olivo

Things to do

  • 2 slot machines
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 50000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 19000 for adults and KZT 9500 for children
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises. Outside beverages will be charged a fee.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Rixos Borovoe
Rixos Hotel Borovoe
Rixos Borovoe Hotel Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Burabay
Rixos Borovoe Hotel Burabay

Frequently asked questions

Does Rixos Borovoe have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Rixos Borovoe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rixos Borovoe?

Self parking is free at this property.

What time is check-in at Rixos Borovoe?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Rixos Borovoe?

Check-out is at noon.

Does Rixos Borovoe provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Rixos Borovoe located?

This family-friendly Burabay hotel is located on a lake, 4.3 mi (6.9 km) from Children's Park, and within 12 mi (20 km) of Lake Borovoe Park and Avenue of Remembrance.

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Rixos Borovoe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 54 reviews
Rating 8 - Good. 17 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Good breakfast, pool and sauna very good.
Stayed 1 night in Sep 2019

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best options in the area
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.
View of lake from my room
Going around Burabay
View of the lakes from hiking - Little Switzerland.
Hiking a hill.
Stayed 6 nights in Sep 2023

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

This is a beautiful hotel in a beautiful location. One only needs to walk out the door of hotel to beautiful walking, cycling, or quading trails. Plus there's the lake. Add to this the beautiful rooms and amenities--it seems like a win-win situation. However, we would only recommend it to families. The reason for is that the hotel's clientele seems to be young families who are looking for a 5 star accommodation that allows kids to be unsupervised. Kids were playing ping pong and soccer in the lobby (when the hotel has a sports centre), hallways and restaurants became ad-hoc play areas, even a massage became a challenge as one little tyke kept coming into the room. The problem: the hotel did not have any control over the kids or parents, so the place was in a state of continued chaos. To be fair, this was a long weekend, so Borovoe was busy and perhaps there were more people at the hotel than usual (we asked about but couldn't get a clear answer); yet, this is the most expensive hotel in the area and because of that we expected a relaxing weekend. Try Kokshetau instead.

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location, facilities and range of activities are all amazing. Food quality is very good.
Stayed 1 night in Jun 2025

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit en pleine nature

Très belle localisation. Au bord du lac. Le buffet est excellent et bien fourni. Il y a un transert gratuit de et vers la gare
Stayed 1 night in Jan 2025

10/10 Excellent

Rabab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in May 2024

8/10 Good

Anara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.

8/10 Good

Zhuldyz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !
Stayed 1 night in Jan 2023

10/10 Excellent

Eunghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Environmental
Stayed 1 night in May 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.
Stayed 2 nights in Oct 2020

8/10 Good

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

крутой отель

крутой отель
Stayed 1 night in Aug 2020

10/10 Excellent

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Шикарный отель

В который раз возвращаюсь в этот отель, все просто замечательно , молодцы - держите уровень обслуживания на высоте.
Stayed 1 night in Aug 2020

10/10 Excellent

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Супер отель

Крутой отель.
Stayed 2 nights in Jul 2020

10/10 Excellent

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличное место!

Отличное место для отдыха, свежий воздух , природа шикарная!
Stayed 1 night in Jul 2020

8/10 Good

J.Ponce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

Amazing stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Как всегда на высоте

Отличный отель, отличный отдых, который подарил нам массу приятных, теплых, осенних впечатлений. Спасибо всему персоналу, в частности, хаус киперам и озеленителям территории, которые подходят к своей работе с особой любовью и вниманием! Также хочется поблагодарить весь персонал отеля, который старается сделать наш отдых максимально комфортным. Кухня, как всегда, выше всяких похвал! Еще из плюсов можно выделить отличную зону спа: чистую, опрятную, всегда со свежими полотенцами, теплой баней и теплым бассейном. Стоит отметить, что цены в ресторанах на территории отеля, как и в спа высокие. Развлечений в осенний период для взрослых мало, хотя рядом лес и что может быть лучше осеннего леса?! В номерах кабельное телевидение, бесплатные международные звонки и хороший вай-фай. В общем, впечатления от отеля остались положительными, здесь мы отдыхали уже в 3 раз и, надеюсь, что вернемся еще. Спасибо администрации отеля, что держите свой сервис на высоте!
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip, thanks for everything
Stayed 1 night in Aug 2019

8/10 Good

NataBella

Liked: Cleanliness, staff & service, property conditions & facilities
Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано. Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка. В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно. В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет. Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед. А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться. Нам очень понравился бассейн и сауны, особенно эвкалиптовая. При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveler

Turkish level of hospitality, thx

Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time. The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.
Stayed 1 night in Sep 2018

10/10 Excellent

TATIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличны отель недалеко от Омска

Прекрасный отель в живописном месте, отличная удобная кровать и подушки. В ресторанах вкусно и не дорого. Много развлечений.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful property, great selection of international cuisines. I highly recommend this place.
Stayed 2 nights in Mar 2018

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"зимняя сказка" в сердце Борового

Отдыхали в отеле втроем в январе 2018. Ездили отмечать день рождения. Поездка, как и весь отдых, удалась. Отель заслуживает свою "5": и красиво, и уютно, и презентабельно и много всего самого доброго и светлого. Но более всего мы отметили хорошую работу персонала, начиная с рецепшн и далее все службы,в большинстве молодежь, которые создают замечательную атмосферу внимания, заинтересованности и участия. Как и все гости, отмечаем прекрасно организованное питание - так вкусно и разнообразно, пожалуй, нас нигде не кормили. Выражаем большую благодарность всему персоналу отеля за прекрасный отдых. В зоне спа ежедневно проходили занятия по фитнесу, также очень приглянулась парная с ментолом. К сожалению, душевых кабинок в раздевалке всего 2, нам повезло, было мало людей и эти душевые всегда были свободны, однако, в летнее время их явно не хватает. в остальном, спа-зона удовлетворила. Вкусный чай в баре спа, спокойная атмосфера и приятная непринужденная музыка. В отеле есть игровая комната, в которой бесплатно до 24.00 выдают настольные игры (гейм-зона не работает по понедельникам, в остальные дни с 16.00 до 24.00). Отдельно хотелось бы отметить менеджеров по работе с клиентами и персонал, убирающий номера. Все наши просьбы удовлетворялись незамедлительно. Отдых удался! Надеемся еще не раз сюда приехать
Stayed 5 nights in Jan 2018