“The hotel has a lot of potential. It’s well located in the city center, within walking distance of major cable car stations, with modern and cozy interior design and nice breakfast. However, for a 4-star hotel, we expected a much smoother and more reliable experience.
Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a...
“Room was nice. We were given a card that gave us free activities in the area that was an excellent surprise. We used the card to ride the hop on bus to tour Innsbruck.. we didn't have time for the cable car. Everything was excellent and the staff was friendly and kind.”
“Sehr Gastfreundlich, leckeres Essen, schöner Wellness Bereich, einziges Minus bisschen viel Chlor im Wasser ansonsten alles bestens und wir kommen wieder.”