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Hotel Promenade

3.0 star property
Hotel in Schaffhausen with a full-service spa and free breakfast

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Photo gallery for Hotel Promenade

Property grounds
Comfort Double Room | Individually furnished, desk, laptop workspace, blackout drapes
Garden
Reception
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Laundry
  • Parking included
  • Breakfast included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Comfort Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Champagne service
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Superior Double Room

Highlights

Individually furnished
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Champagne service
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room

Highlights

Individually furnished
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Champagne service
Satellite channels
  • City view
  • Sleeps 2
  • 1 King Bed

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Lobby

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About the neighborhood

Map
43 Fäsenstaubstrasse, Schaffhausen, SH, 8200

What's nearby

  • Herrenacker - 5 min walk - 0.3 miles
  • IWC Museum - 9 min walk - 0.5 miles
  • Munot - 11 min walk - 0.6 miles
  • Rhine Falls - 4 min drive - 2.0 miles
  • Schloss Laufen - 4 min drive - 2.0 miles

Getting around

  • Neuhausen Bad S-Bahn - 5 min drive
  • Schaffhausen Station - 7 min walk
  • Zurich Airport (ZRH) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Santa Lucia - ‬6 min walk
  • ‪Restaurant Falken - ‬8 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Schaffhausen - Vordergasse - ‬7 min walk

About this property

Hotel Promenade

Hotel near Rhine Falls
A free breakfast buffet, a terrace, and a shopping mall on site are just a few of the amenities provided at Hotel Promenade. Take some time to relax at the onsite spa. Be sure to enjoy a meal at Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Bike rentals, luggage storage, and a front-desk safe
  • Outdoor furniture, smoke-free premises, and free newspapers
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces, as well as perks like free WiFi and free newspapers.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • 80-cm flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 22 and January 05.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Promenade Hotel
Hotel Promenade Schaffhausen
Hotel Promenade Hotel Schaffhausen

Frequently asked questions

Is Hotel Promenade pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Promenade?

Self parking is free at this property.

What time is check-in at Hotel Promenade?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Promenade?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hotel Promenade located?

Situated in the historical district, this spa hotel is within a 10-minute walk of Herrenacker, Rhine, and Vorstadt. Allerheiligen Münster and IWC Museum are also within 15 minutes. Schaffhausen Station is 7 minutes by foot and Neuhausen Station is 25 minutes.

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Hotel Promenade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice property
Stayed 1 night in Jun 2025

10/10

The staff at the Hotel Promenade was delightful, and the hotel was immaculate and cozy. I’ll be back!!!
Stayed 2 nights in Apr 2025

10/10

Best place to live and move around in Rhein Fall area. Rooms are big and very clean. Very well maintained property.
Stayed 1 night in Jul 2023

6/10

Very old school property-
Stayed 3 nights in Apr 2024

6/10

Service generally excellent but bin in room was full of previous people's rubbish upon arrival. No air con so room hot.
Stayed 2 nights in Aug 2024

10/10

Le réceptionniste a fait l'effort de parler en français et je lui en suis très reconnaissante. Petit déjeuner correct, prix (Suisse) si je devais retourner à Schaffhouse, je choisirais le même hôtel.
Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Sehr schönes, ruhiges Hotel mit einem schönen Gartensitzplatz und sehr nette Angestellte! Und man ist in 5 Minuten zu Fuss in der Altstadt.
Stayed 1 night in Aug 2024

8/10

Sehr freundliche Ambiance
Stayed 1 night in Aug 2024

10/10

Sehr schönes Hotel mit freundlichem Personal und großem sauberen Zimmer und Bad. Das Hotel liegt an einer Straße, wodurch es werktags bei offenem Fenster mitunter recht laut ist. Ansonsten ein tolles Hotel.
Stayed 2 nights in Jul 2024

8/10

Angenehme Atmosphäre in einem gepflegten Hotel. Geräumige Zimmer und ein gutes und reichhaltiges Frühstück. Gut zu erreichen und nahe am Stadtzentrum und den Sehenswürdigkeiten. Gerne wieder.
Stayed 2 nights in Jul 2024

2/10

Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig，Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist
Stayed 1 night in Jun 2024

10/10

Stayed 1 night in May 2024

10/10

Stayed 1 night in Jul 2023

8/10

Stayed 1 night in Jun 2023

8/10

Personnel très sympathique et attentif à vos besoins. Petit local fermé à clé pour les vélos.
Stayed 1 night in Sep 2022

10/10

Small hotel with professional, friendly and helpful staff. Very nice romantic garden. Quiet place for relaxing.
Stayed 3 nights in Jul 2022

10/10

Alles i.O.
Stayed 1 night in Jun 2022

8/10

Stayed 1 night in Apr 2022

10/10

Sejour agréable dans un hotel très bien placé. Restaurant avec menu conforme au tarifs suisses et plats excellents. Adresse a retenir
Stayed 1 night in Nov 2021

10/10

Situation proche du centre mais dans la verdure et les fleurs. Hotel pratique, confortable, chambre spacieuse et très bien aménagée. Repas excellent quoique le service à table soit un peu simple. Sur l'ensemble, très bonne impression
Stayed 2 nights in Jul 2021

6/10

The hotel it self is dated and could do with refurbishment. There is a convoluted process to get access to the wifi which actually didnt work. The bedroom is pretty basic, no frills at all. Weird thing in the room was no headboard on the bed and if you want to sit up and watch tv you would be leaning against a lamp... bit strange. Took lunch and dinner outside of the restaurant as there are plenty of places to eat in Schaffhausen. Bar closes really early and no exceptions so couldn't, what I did see seemed to be very limited options. Staff were friendly which was nice to see. Overall it was an ok stay, I wouldnt recommend or go back to be honest as it all just seemed a little tired.
Stayed 2 nights in Jun 2021

8/10

Sauberkeit, Ordnung, Freundlichkeit, Service war zu unserer vollen Zufriedenheit
Stayed 1 night in Mar 2021

6/10

Stayed 1 night in Jan 2021

10/10

THE SATAY WAS VERY GOOD!
Stayed 1 night in Jan 2021