Is Satis House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Satis House?

Self parking is free at this property.

What time is check-in at Satis House?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

Where is Satis House located?

Situated in Saxmundham, this hotel is within 6 mi (10 km) of Saxmundham Museum, Suffolk Coast and Heaths, and Lonely Farm Country Park. Dunwich Heath and Beach and Leiston Abbey are also within 6 mi (10 km).

10/10 Excellent

Brian

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only stayed one night but nice room, great beakfast

Stayed 1 night in Sep 2024

8/10 Good

Ian

Mar 27, 2025

Liked: Cleanliness, staff & service

Nice hotel, just needs a few updates.

Stayed 2 nights in Mar 2025

8/10 Good

Lauren

Jul 25, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Lovely host, allowed us to check in early for a wedding which was really helpful! Great bed and super comfortable!

Stayed 1 night in Jul 2022

6/10 Okay

Roger

Sep 2, 2024

Disliked: Property conditions & facilities

the bed provided was very comfortable. The building,which has considerable features would benefit from some serious restoration.

Stayed 4 nights in Aug 2024

8/10 Good

Kurt

Aug 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Jul 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is an elegant house in quiet surroundings. Naturally on account of its age it is not for those who prefer off-the-shelf modernism. The prorietor is very attentive and helpful. The breakfast was excellent

Stayed 1 night in Jun 2023

4/10 Poor

Tracey

Aug 11, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Sadly this hotel has become rather run down and neglected. It needs some tlc and repair - a good clean would be a great start. The hotel is rather dark and gloomy and we did not feel very welcome by the person on the desk. Very stingy tea and coffee making supplies too. What a shame as we were really looking forward to our stay. We slept well though.

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Jul 17, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

On arrival staff were friendly and the building/grounds appear very nice. However our room was a bit disappointing. The decor was old and tired, with curtains that were half falling down and difficult to open or close. The room was not very clean. There were multiple cobwebs and spiders sharing the room! There was a dog barking through the night also which I believe belongs to the hotel owners. Overall felt the room was very expensive for what it was and could benefit from a good clean and refurbishment.

Stayed 1 night in Jul 2023

2/10 Terrible

Paul

Jul 28, 2024

Disliked: Staff & service, property conditions & facilities

Room was noisy above dog kennels which appeared to tp be used for breeding. Bed was the most uncomfortable that I have ever had . Head of bed lower than foot of bed. and dipped in the middle too. Complained in the morning and had room changed after being told that no one had ever complained before. I was told that this was a standard room.. New room much better and was satisfactory for 2nd night... Restaurant... must be booked in advance.. We booked table at 5.20 for that evening ... got a call back half an hour later to say that the restaurant was not opening.... had to do to closest town to eat . £20.00 each way in taxi. Bar open all day .. caution not in the evening .. closed at 6.15 when we got back. weekends breakfast until 10.00 in the room info folder. 9 am the receptionist told us on arrival .. then changed it to 9.30 when we said that 9 was a bit early on weekends. She then said that 10 am in the folder was a mistake . Came back Saturday evening - restaurant still closed / bar still closed .. receptionist selling a dog to a German couple for cash .. euros.

Stayed 2 nights in Jul 2024

4/10 Poor

Thomas

Sep 22, 2025

Disliked: Cleanliness, staff & service

We never saw anyone, the keys were left on a desk in an envelope with my name on it and instructions to get to our room. Once in our room it smelled damp and stuffy with cobwebs & spiders on the bathroom window and in the corner by the bed. It’s a shame because the room was in good shape but just needed a bit of love. The whole experience felt a bit like we were in Twin Peaks, it was more like an Airbnb in an ex hotel as we never come across another soul and somehow felt a bit eerie!

Stayed 1 night in Sep 2025

8/10 Good

Benjamin

Sep 7, 2025

Liked: Cleanliness, property conditions & facilities

Room was a little eclectic- but nicely decorated a nd clean. Was in one of the sheds which was OK, but I feel if you are advertising a Georgian house, you should make clear that you don't actually stay in it. Breakfast was a little chaotic- feels like another member of staff needed. Despite booking in for 9, didn't get breakfast until 9.30, and tea wasn't come. Hardly saw any staff member. There were only five or six in the restaurant. Beyond that it was a fairly reasonable stay-

Stayed 1 night in Sep 2025

8/10 Good

Anthony

Aug 8, 2025

Liked: Cleanliness

Nice place

Stayed 1 night in Aug 2025

10/10 Excellent

GEORGE

Jun 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its my go to - simple as . It has style and character only privately run Hotels can do . Breakfast to order at the time you determine - old school excellence !!

Stayed 1 night in Jun 2025

4/10 Poor

Dorota

May 21, 2025

Disliked: Property conditions & facilities

A bit run down. We paid extra to have a tub in the room, it was NOT the tub shown in the pictures and instead a shower tub unit - the inside of the tub was cracked and peeling, not ideal for taking a bath. The bathroom had an outside door we assumed was locked but it was labelled as an Emergency exit from the hallway and someone walked in on my fiancé taking a shower from the hall!! Very scary as someone could have walked in at any time when we were in the room and when we were out.

Stayed 2 nights in May 2025

2/10 Terrible

Andy

May 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the years I’ve stayed in many hotels in many different countries, This must be the dirtiest I’ve stayed in.If you don’t look up or behind anything it looks okay but if you do, oh dear!! You could write your name in the dust behind the bed. Cobwebs in the corners and on the ceiling.

Stayed 2 nights in May 2025

4/10 Poor

Martha

Nov 6, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

On arrival at the hotel (late afternoon) no one was at reception, and no bell to call someone. It was cold and dingy. There was no proper lighting. The room was not heated (in November!). There were two small electric panel heaters in the room - and one did not work. The heater in the bathroom (small electric heater up on the wall) did not work either. No one seems to have checked the functioning of the heaters.

Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Oct 21, 2024

Liked: Cleanliness, property conditions & facilities

Pleasant

Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Sep 3, 2024

Disliked: Cleanliness, staff & service

Unfortunately, the cleaning of rooms was poor, cobwebs very evident in window frames and other areas and dusty in places. Towels and bedding ok though. Bar and lounge was not open and was not informed this would be the case.

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Aug 23, 2024

Disliked: Amenities

Restaurant not open on Sundays and menu on other days pretty grim. Hotel is very tired in places and grubby in others

Stayed 3 nights in Aug 2024

10/10 Excellent

George

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satis house - a homely hotel

Satis House is, as the owner puts it, "Quirky - due to age" I have stayed twice - each room is different- shape , size, decoration etc however this does not mean comfort , cleanliness and experience is lessened in any way. I am determined to experience as many as possible !! This house has a routine about it and the owners maintain that i.e. you are asked and expected to be on time as Breakfasts are cooked to order and are a great start to the day . Can't wait to try out the Restaurant. am looking forward to the next stay .

Stayed 1 night in Aug 2024

6/10 Okay

Gwen

Jul 1, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel was not as advertised therefore we were disappointed. The restaurant had been closed down although the lovely lady who did everything cooked fish and chips on a Thursday, which were very good. Apparently if you wanted to eat you had to phone/say in advance and then she could prepare an omelette or similar. This was not mentioned on the Expedia website. Eateries were all a drive away. There was nowhere to walk to. However breakfast was provided and our cooked meals were very nice indeed. There were grounds at the front but no benches and parasols as in the photo. The back gardens were closed as there was a problem with the wall. There was a very small amount of seating at the front which we asked if the bird droppings could be wiped off to sit. The neighbours dog barked non stop (literally) from about 5am until about 9am on both days of our stay. It was kept outside. The majority of the rooms were occupied by workmen Monday to Friday who didn't appear to eat there or sit outside. In our bathroom the basin wouldn't drain water away but that was fixed the next day. Generally the place looked tired and a bit rundown. We felt that it was overpriced.

Stayed 2 nights in Jun 2024

2/10 Terrible

Chriistopher

Oct 26, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else.

What a poor hotel. Do NOT stay here if offered the Attic room. On approaching the hotel there is no signage. I arrived in the evening and it was dark. I eventually found the potholed driveway unlit and not even a security light on outside the entrance. I walked in and nobody was there. Reception was dark and uninviting with nobody there. I shouted for someone still nobody came. After hanging around for 15 minutes a lady turned up to check me in only to ask why I hadn’t rang the bell. What bell? It was hidden on the desk. Walking down a smelly corridor She took me to my room up a very very narrow steep staircase 28 steps no lift no help with my bags. This is your room, this is the bedroom, this is the mini bar she said and left. The carpet was filthy how she didn’t see it I don’t know. I went down stairs and told her to get it vacuum for my return. On further inspection of the room items in the mini bar were past their use by dates extension lead over door was a trip hazard empty toilet roll left in the draws. The door closer wasn’t fixed to the door. The bathroom was discussing mould around the bottom of the shower. The shower glass was smeared and dirty which really didn’t matter because there was no hot water in the morning to have a shower. The tap in the sink was nothing like the photo on the website. No wardrobe to hang your clothes. The menu is limited to 2 starts and 2 mains. I ate out. In the morning there was no one there to complain to. Awful hotel.

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Oct 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satis - factory

The building is old (!), so the rooms are high ceiling and large. The decoration is highly original and eclectic. Our room was ready on time and well appointed and clean and comfortable. We dined in on our first night. The meal wassail good and tasty, although there was a limited menu not he night. Breakfast was good and wholesome with a large choice, pleasantly served in another eclectically decorated room. The entrance to the hotel, off the main road is slightly difficult to see and the signage is not clear. The staff were all very friendly and went out of their way to be of assistance.

Stayed 3 nights in Oct 2023

10/10 Excellent

Aleida

Oct 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow what a 5 star experience! The Satis House is a beautiful property. It’s an old English home and when staying there you feel like you’re experiencing the quintessential English manor. The owners are so welcoming and accommodating! Join them in the restaurant and share a glass of wine and you will be regaled with stories of the property. Breakfast was made to order and fabulous! We can’t wait to go back!

Stayed 1 night in Oct 2023

10/10 Excellent

Christophe

Oct 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky place but we loved it, Sarah was a complete star, doing everything herself

Stayed 1 night in Oct 2023

Satis House

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Satis House Reviews

Reviews

Good

7.4/10

7.4/10

7.0/10

6.8/10

7.0/10

Reviews

10/10 Excellent

Brian

Brian

8/10 Good

Ian

Ian

8/10 Good

Lauren