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Novotel Mulhouse Bâle Fribourg

Property class: 4

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Photo gallery for Novotel Mulhouse Bâle Fribourg

A buffet table with various baked goods, including bread, pastries, and waffles. - Novotel Mulhouse Bâle Fribourg (Sausheim)
A bar area with a counter, stools, and a seating area with a table and chairs. - Novotel Mulhouse Bâle Fribourg (Sausheim)
A hotel room with a large bed, a desk with a chair, a small table, and a sofa. - Novotel Mulhouse Bâle Fribourg (Sausheim)
A reception area with a wooden table, a potted plant, and a glass door with a 'Welcome' sign. - Novotel Mulhouse Bâle Fribourg (Sausheim)
A hotel named 'NOVOTEL' with a pool area, outdoor seating, and a modern architectural design. - Novotel Mulhouse Bâle Fribourg (Sausheim)
Located close to Nouveau Bassin Park and Musée du Papier Peint, Novotel Mulhouse Bâle Fribourg provides a terrace, a garden, and a library. The on-site French cuisine restaurant, L'atelier, offers lunch, dinner, and a poolside location. A bar and conference space are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard room with 2 single beds and 1 sofa

A hotel room with a large bed, a sofa, and a wall-mounted lamp.

Standard room with 2 single beds and 1 sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a white sofa, a round mirror, a small table, and a chair.

Standard Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room with one double bed and one sofa

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

A hotel room with bunk beds, a desk with a lamp, a chair, a bed with a book, and a painting on the wall.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Sausheim, Novotel Mulhouse Bâle Fribourg is connected to a shopping center. The area's natural beauty can be seen at Nouveau Bassin Park, while Musée du Papier Peint and Musée de l'Impression sur Étoffes are cultural highlights. Place de la Reunion and Mulhouse Hotel de Ville are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing. Visit our Sausheim travel guide
Map
Rue des Cévennes, Sausheim, Haut-Rhin, 68390

What's nearby

  • Parc Expo de Mulhouse
    5 min drive - 3.9 miles
  • National Automobile Museum
    6 min drive - 4.3 miles
  • Nouveau Bassin Park
    6 min drive - 3.8 miles
  • Cité du Train
    9 min drive - 6.7 miles
  • Mulhouse Hotel de Ville
    9 min drive - 5.1 miles

Getting around

  • Habsheim Station
    7 min drive
  • Central Station Tram Stop
    14 min drive
  • Mulhouse (MLH-EuroAirport)
    16 min drive

Restaurants

  • McDonald's
    11 min walk
  • Popeyes Louisiana Kitchen
    12 min walk
  • Burger King
    14 min walk
  • Hotel Au Cheval Blanc Baldersheim
    3 min drive
  • Le Mandarin
    16 min walk

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L'atelier

Things to do

  • Children's pool
  • Games
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • Children's toys
  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,130 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible bathtub
  • Grab bar in bathtub (24 inches high)
  • Handrails in stairways
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Novotel Mulhouse Bâle Fribourg have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Novotel Mulhouse Bâle Fribourg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Mulhouse Bâle Fribourg?

Check-in begins at 3:00 PM.

What time is check-out at Novotel Mulhouse Bâle Fribourg?

Check-out is at 11:00 AM. Late check-out is available for EUR 40 (subject to availability).

Where is Novotel Mulhouse Bâle Fribourg located?

This family-friendly Sausheim hotel is located in the business district, within 3 mi (5 km) of Nouveau Bassin Park and Musée du Papier Peint. Musée de l'Impression sur Étoffes and Place de la Reunion are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Mulhouse Bâle Fribourg Reviews

7.6

Good

8.2

Cleanliness

7.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 144 out of 612 reviews
Rating 8 - Good. 274 out of 612 reviews
Rating 6 - Okay. 114 out of 612 reviews
Rating 4 - Poor. 50 out of 612 reviews
Rating 2 - Terrible. 30 out of 612 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities
clean and friendly hotel.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and freshly renovated hotel.

Nice, clean and freshly renovated hotel. Good breakfast and service.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unpleasant smell in toilet ,excellent breakfast ,clean big room with comfortable double bed and a not so warm réception!Overall a good impression of our stay in this hotel.Only some details to improve!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very wonderful experience in this hotel❤️ Breakfast was very tasteful🤤
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, very family friendly oriented environment
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a bad hotel. 1. No AC and 36* 2. Waited over 20min for reception 3. Bres all over the pool area 4. To few shares at pool area 5. Malfuntioning fan in the room and when requesting a new one I was questions Do not stay at this crazy hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and functional. Handy stop if heading south to Switzerland and Italy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nickel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice overnight stay

Nice overnight hotel, good service everything according to description
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities
Noisy and very poor breakfast.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel sans climatisation,
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been nice to have coffee in the room we had a kettle but nothing to go with it tv viewing was very poor
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Ok, but our room was too warm. And we waited, I don’t know for how long for our dinner.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The lights of the hotel sign were off so its was hard to see where the hotel was. The night shift staff didn’t speak English. I have been around the globe and in every hotel English speaking staff it’s a given.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness
All good
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

This is not Novotel standard

This is not the usual Novotel standard - the manager was too busy on his laptop to notice we had arrived and then we had to stand and wait until he was finished (the reception) is a table in the middle of the dining room…our food order was wrong and not very good….
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Unwelcoming and worn down hotel

A very arrogant and unwelcoming check in. Impossible to locate check in staff, was shown to a person looked like another guest working on his laptop, who only replied with a “qui”??? Really the worst service I’ve received on any hotel for a long time! Also a very worn down hotel, which in my opinion doesn’t match what was promised.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No Airconditioning, No room service. Staff never picks call, always you have to go to reception. No lift in hotel you have to carry your heavy bags on stairs. No support from staff.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Novotel? This hotel is not having criterias of Novotel at all. All hotel was lack of cleaning. And air condition ssystem has not even cooling itself. They have cheap vantilator machines in rooms because they know their air cooling system is not working properly. And poor breakfast service. I can say tthat was worst Novotel experience I had ever.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Very Bad ..

Imagine if u have luggage and no lift then your room at 2nd floor..
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities

Terrible food offered

Looked forward to "French cuisine": Horrible quality at the Brasserie. Dinner: Steak uneatable/unchewable even after 2nd try. Breakfast: Uncooked bacon and scrambled eggs like porridge swimming in water.... (How do you kill an egg...?) Room/hotel: A bit tired, but ok. No kettle, no fridge. Parking: VERY secure and spacious parking. Pool: Ok, but shower b4 getting into the pool did not work. Ps: I travel a lot, retired now from a Quality Mgr for large travel chain (part of Expedia) - and this is the 1st BAD review I'm making...
Some fo the steak tried to chewed, and spat out again. And I'm not really fussy.... Sent back and got a new one, eqully bad...:(
Is this fried bacon??
Some might like scrabled eggs like soup/porridge - I don't...
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service

Very disappointing

My wife is coeliac, and must have a gluten free diet. Despite fully informing the hotel, a mistake was made in the restaurant, and my wife felt very ill at 22.00 and was very sick all night until 04.00. There was no reply when telephoning the reception desk for help with clearing up the mess, despite advertising 24 hr manning. At 07.30 with next to no sleep and my wife still feeling very poorly, I advised the manageress. 24 hours later, she contacted me to confirm their mistake and offered a partial refund of accomodation and dinner. As I had booked with Expedia, the refund only covered part of my payment due to the commission paid by the hotel. I was still charged for breakfast despite neither of us having anything to eat. The room was ok, but the bathroom was poor, with no plug or grid in the sink, which was blocked, smelly and very dangerous for losing a ring or toothbrush head in an unprotected hole.
No protection for dropped items and blocked causing smelly water to back up into sink.
Stayed 1 night in Sep 2025