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Bernsteinsee Hotel & Ferien by Palette Resorts

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Photo gallery for Bernsteinsee Hotel & Ferien by Palette Resorts

A beach with a wooden deck and tables, a red-roofed building, and a flag. - Bernsteinsee Hotel & Ferien by Palette Resorts (Sassenburg)
A modern bedroom with a bed, a nightstand, a chair, and a blue rug. - Bernsteinsee Hotel & Ferien by Palette Resorts (Sassenburg)
A spacious dining area with round tables set for a meal, featuring white tablecloths and chairs. - Bernsteinsee Hotel & Ferien by Palette Resorts (Sassenburg)
An outdoor dining area with tables and chairs, overlooking a lake and forested area. - Bernsteinsee Hotel & Ferien by Palette Resorts (Sassenburg)
A reception desk with a glass vase containing flowers, a name tag, and a blue tie. - Bernsteinsee Hotel & Ferien by Palette Resorts (Sassenburg)
Located close to Bernsteinsee Strand, Bernsteinsee Hotel & Ferien by Palette Resorts provides a beach bar, a terrace, and mini golf. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach volleyball. The on-site German cuisine restaurant, myBernsteinsee Restaurant, offers breakfast, dinner, light fare, and al fresco dining. Enjoy onsite activities like hiking/biking, horseback riding, and archery. Free in-room WiFi is available to all guests, along with a playground and an outdoor entertainment area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding available, desk, laptop workspace, WiFi (free)

Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding available, desk, laptop workspace, WiFi (free)

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite with Terrace

A hotel room with a bed, a desk, and a chair.

Standard Suite with Terrace

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room with Lakeview Balcony

A hotel room with a bed, a desk, a chair, and a TV.

Superior Double Room with Lakeview Balcony

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room with Balcony

A modern bedroom with a bed, a nightstand, a chair, and a blue rug.

Superior Double Room with Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A double bed with two nightstands, each with a lamp, in a room with a picture on the wall.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite with Balcony/Terrace

Superior Suite with Balcony/Terrace | Hypo-allergenic bedding available, desk, laptop workspace, WiFi (free)

Superior Suite with Balcony/Terrace

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

A hotel room with two beds, a desk, a TV, and a seating area with chairs.

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in Sassenburg, Bernsteinsee Hotel & Ferien by Palette Resorts is connected to the convention center. Gifhorn Castle and Schloss Wolfsburg are notable landmarks, and the area's natural beauty can be seen at Bernsteinsee Strand. Traveling with kids? Don't miss Otter Center. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Sassenburg travel guide
Map
Bernsteinallee 5-7, Sassenburg, NI, 38524

What's nearby

  • A modern glass building with a reflective facade, surrounded by a well-maintained lawn, a small pond, and a few trees.
    Volkswagen Autostadt Complex
    27 min drive - 15.3 miles
  • A modern architectural building with a triangular design and a sloped roof.
    phaeno
    27 min drive - 15.7 miles
  • A museum with vintage cars on display, including a 1973 Volkswagen and a 1973 BMW.
    Volkswagen AutoMuseum
    28 min drive - 16.1 miles
  • Bernsteinsee Strand
    1 min walk - 0.1 miles
  • Volkswagen Factory
    24 min drive - 13.5 miles

Getting around

  • Schönewörde Station
    12 min drive
  • Hannover Airport (HAJ)
    82 min drive

Restaurants

  • Restaurant Landhotel Heidekrug
    10 min drive
  • Bernsteinsee Restaurant
    1 min drive
  • Deutsche Vita Restaurant
    12 min drive
  • Tchibo
    12 min drive
  • MC Pegasus 30jähriger Geburtstag
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 5 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Beachclub
  • myBernsteinsee Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mini golf
  • Playground
  • Water skiing
  • Water sports equipment

Family friendly

  • Mini golf
  • Playground

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • On a lake
  • On the beach
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:30 AM - 4:30 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Secured self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is required for transportation to and from this property

Frequently asked questions

Is Bernsteinsee Hotel & Ferien by Palette Resorts pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Bernsteinsee Hotel & Ferien by Palette Resorts?

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM. Late check-in is available during limited hours.

What time is check-out at Bernsteinsee Hotel & Ferien by Palette Resorts?

Check-out is at 10:30 AM.

Where is Bernsteinsee Hotel & Ferien by Palette Resorts located?

Located in Sassenburg, this beachfront hotel is connected to the convention center, 0.1 mi (0.1 km) from Bernsteinsee Strand, and within 12 mi (20 km) of International Wind and Watermill Museum and Gifhorn Castle. Volkswagen Autostadt Complex and Designer Outlets Wolfsburg are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bernsteinsee Hotel & Ferien by Palette Resorts Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 56 reviews
Rating 8 - Good. 23 out of 56 reviews
Rating 6 - Okay. 8 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake was nice. No a/c was a bummer.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location. I was here in November, so much of it was closed this time of year, but very clean rooms. Staff was exceptionally nice and helpful.
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Narek

Alles war ganz gut.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Rene

Disliked: Cleanliness, amenities, property conditions & facilities
Negativ: gesamte Anlage in die Jahre gekommen. Es wird auch offensichtlich in nichts Neues investiert.Frühstück war gewöhnungsbedürftig und überschaubar und für 19,90€ p.P.ist der Preis nicht gerechtfertigt. Küchenpersonal sichtlich überfordert. Auch spürbar bei den Mitarbeitern des unterhalb gelegenen Beach Clubs mit Strandbar. Getränkeausgabe erst ab 12 Uhr, Imbissausgabe eine Stunde später, Wartezeit für eine Portion Pommes 25 Minuten...Preise insgesamt überteuert Balkon müsste mal vom Personal gereinigt werden. Zimmerreinigung trotz Schild an Tür nicht erfolgt. Positiv: Zimmer gross und geräumig, schöner Badesee mit Strand. Ausleih von Stand up Board mit Paddel, Wasserskianlage
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Der Check-in und Empfang war freundlich und einfach. Unser Zimmer war wie beschrieben - groß, hell und sauber. Ein Glas haben wir selber nachgeputzt, weil es einen braunen Fleck hinterlassen hatte auf dem Untersetzer. Die schriftlich im Zimmer angepriesene Flasche Wasser wurde allerdings vergessen. Auf dem Fensterbrett des Balkon war eine dicke Schicht Blütenstaub. Der Flur und die Treppe im Hotelaufgang war schmutzig und wurde während unseres 3-tägigen Aufenthalts nicht gereinigt. Auch ein Zimmerservice fand nicht statt. Der Kaffeeautomat im Frühstücksraum ist veraltet, laut und langsam. Die Anlage (Strand, BeachBar, Spazierweg) waren sauber und einladend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer mit Seeblick und Balkon ist sehr großzügig geschnitten, das Bad jedoch verhältnismäßig klein. Die Cocktailsesselchen sind als Sitzgelegenheit ungemütlich und als Kleiderablage unpraktisch - für einen längeren Aufenthalt einfach ungeeignet. Die Matratze ist fest, liegt aber viel zu tief im Rahmen, die Bettkante stört sowohl beim schlafen als auch bei sitzen. Der Seeblick ist im Winter vorhanden, sobald die Bäume vor dem Haus Blätter tragen ist die Sicht jedoch weitgehend versperrt. Der Balkon ist sehr groß und mit Möbeln ausgestattet, man sitzt aber sehr auf dem Präsentierteller.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedre end centet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mirko

Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer Super Service
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Jens

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Keine Möglichkeit sich mit Snacks zu versorgen Kiosk oder Automat wäre schön auch in Bezug auf Getränke
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Sonja

Liked: Cleanliness, property conditions & facilities, room comfort

Unterkunft super Frühstück olala

Das Frühstück war so Olala es haben um 8:30 bereits Semmeln und Obst gefehlt. Tische wurden nicht zeitnah abgedeckt man musste sich an einen Tisch setzen, wo noch alles da stand
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Sylke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war rundum super
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
Moin... Zimmer und Personal top. Um 19.45 hatte die Küche schon geschlossen. Finde ich etwas früh für Außendienstler. Ich habe trotzdem noch einen Salat bekommen. Mit gut zureden ;-) Frühstück ist mit 18€ zu teuer.. Bein Restaurant und Frühstück passt Preis Leistung nicht zusammen. LG Horst Sundermeier
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Rene

Liked: Staff & service, amenities, property conditions & facilities
ruhige Lage, gutes Hotel mit Nähe zum See, Schwimmmoeglichkeiten und Wassersport, gute Gastronomie fragwürdig ist jedoch das Preis Leistungsverhältnis zum Frühstücksbuffet
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Speisen und Getränke vor ort sind schon sehr teuer. Det See und auch das Hotel sind sehr schön.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war neu und super sauber. Wasserkocher mit Kaffee und Teeauswahl gratis. Sehr schönes großes Bad mit toller Dusche. Nicht so gut gefallen hat mir, dass der Schonbezug der Matratze zusammen mit dem Bettlaken bei jeder Bewegung Geräusche produziert hat. Das Badezimmerfenster reichte bis zur Toilette runter. Da es keine Gardine gab musste man immer das Aussenrollo runter lassen,wenn man nicht gesehen werden wollte.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage

Tolle Lage, gutes Preisleistungs-Verhältnis. Alles, was man braucht!
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne Unterkunft

Sehr sauberes und geräumiges Zimmer. Feste Matratzen sicherten eine ruhige Nacht. Sehr gut organisiertes Frühstücksbuffet znd Tische mit ausreichend Abstand machten den Aufenthalt perfekt.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bitte schreiben Sie etwas mehr über Ihren kürzlichen Aufenthalt. (Mindestens 50 Zeichen)
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel. Leider war es spätabends im Dunkeln aufgrund der Größe der Anlage etwas schwieriger die Rezeption zu finden, dies sollte im Hellen jedoch kein Problem sein. Ansonsten sehr schönes Hotel, angenehme Atmosphäre und sehr leckeres Essen im Restaurant. Hier sollten sich sowohl Privatreisende, als auch Geschäftsreisende wie ich wohl fühlen. Auch Familien sollten hier einen schönen Aufenthalt haben können, da es sehr viele Unterhaltungsangebote in der Hotelanlage gibt.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Kyoung-Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice 3 star hotel

Everything was fine, especially service person were so kind to me. Big plus point.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes kleines gemütliches Blockhaus

Schönes gemütliches Blockhaus ein paar Gehminuten vom See. Hunde sind aber leider am Strand nicht erlaubt. Man wurde sogar weg gescheucht obwohl man weit weg vom See am Rand eines Weges der zum Kanal führt saß. Sehr enttäuschend. Mit Hund würde ich da nicht noch einmal hinfahren. Hotel und Restaurant sind aber sehr gut !
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wie ein Kurzurlaub im Süden - einfach nur top

Ich hatte die Übernachtung als Überraschung für meinen Mann zum 30. Hochzeitstag gebucht und es war wie ein Kurzurlaub im Süden. Ich hatte eigentlich ein Zimmer ohne Balkon und mit seitlichem Meerblick gebucht und es hat dann aufgrund eines netten Telefongespäches sogar geklappt, das wir kurzfristig sogar ein Zimmer im zweiten Stock mit wundervollem Seeblick und Balkon bekommen haben. Das Zimmer war anscheinend neu renoviert, denn Schlafraum und besonders das Bad sahen top und neu aus. Die Damen an der Rezeption waren super zuvorkommend und freundlich. Man hat sich einfach wohl gefühlt. Und bei allem stimmte auch noch das Wetter an beiden Tagen. Über 30 Grad und die wärmste Sommernacht des Jahres. Haben einen Spaziergang durch das Miethausgelände gemacht und bis Mitternacht auf dem Balkon gesessen und Ausblick, Wein und Sommernacht genossen. Ich kann das Hotel Bernsteinsee wärmstens empfehlen.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Only if you speak German

The cabin was hot and if you left windows open, you were infested with flies and mosquitos. The staff wasn't be helpful if you only spoke English. I don't care if they don't speak English, but they were rude and unlikely to help you at all. We would not go nack.
Stayed 5 nights in Jun 2018
Verified review

4/10 Poor

Shaked

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back.

No Wi-Fi in the room, even though it says they have it. I was told I didn't book with breakfast, so I didn't go. When I needed to pay, they told me it's included. When I went there, I saw the lousiest breakfast I've seen in a while. They didn't even supply me with soap.
Stayed 1 night in Nov 2017