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Sure Hotel by Best Western Sarlat-la-Caneda

3.0 star property
Eco-certified hotel in Sarlat-la-Canéda with free parking

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Photo gallery for Sure Hotel by Best Western Sarlat-la-Caneda

Lobby
Reception
Exterior
Terrace/patio
Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
24 Avenue de la Dordogne, Sarlat-la-Canéda, 24200

What's nearby

  • Office de Tourisme Sarlat Perigord Noir - 2 min drive - 1.1 miles
  • Eglise Sainte-Marie - 3 min drive - 1.3 miles
  • Sarlat Cathedral - 3 min drive - 1.3 miles
  • Château de Puymartin - 5 min drive - 2.4 miles
  • Château de Beynac - 10 min drive - 6.5 miles

Getting around

  • Sarlat Station - 10 min walk
  • Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne) - 58 min drive

Restaurants

  • ‪L'Endroit - ‬20 min walk
  • ‪La Petite Borie - ‬19 min walk
  • ‪Les Tontons Burgers - ‬19 min walk
  • ‪Le don camillo - ‬3 min drive
  • ‪Restaurant les Délices de Lauralice - ‬3 min drive

About this property

Sure Hotel by Best Western Sarlat-la-Caneda

Eco-certified hotel near Office de Tourisme Sarlat Perigord Noir
Located close to Sarlat Cathedral, Sure Hotel by Best Western Sarlat-la-Caneda provides a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and coffee/tea in the lobby
  • Free newspapers and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Sure Hotel by Best Western Sarlat-la-Caneda offer perks such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6 for children
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 AM) and Monday - Sunday (5:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Altica Sarlat Sarlat-la-Caneda
Altica Sarlat Sarlat-la-Caneda
Altica Sarlat
Hotel Altica Sarlat France/Sarlat-La-Caneda
Hôtel Altica Sarlat Sarlat-la-Canéda
Altica Sarlat Sarlat-la-Canéda
Hôtel Altica Sarlat
Sure By Best Sarlat La Caneda
Sure Hotel by Best Western Sarlat-la-Caneda Hotel
Sure Hotel by Best Western Sarlat-la-Caneda Sarlat-la-Canéda

Frequently asked questions

Is Sure Hotel by Best Western Sarlat-la-Caneda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sure Hotel by Best Western Sarlat-la-Caneda?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Sarlat-la-Caneda?

Check-in start time: 5:00 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Sarlat-la-Caneda?

Check-out is at 11:30 AM.

Where is Sure Hotel by Best Western Sarlat-la-Caneda located?

Situated in the historical district, this eco-certified hotel is within 1 mi (2 km) of Office de Tourisme Sarlat Perigord Noir and Sarlat Cathedral. Château de Marqueyssac and Château de Beynac are also within 9 mi (15 km). Sarlat Station is 10 minutes by foot.

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Sure Hotel by Best Western Sarlat-la-Caneda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 371 reviews
Rating 8 - Good. 161 out of 371 reviews
Rating 6 - Okay. 40 out of 371 reviews
Rating 4 - Poor. 7 out of 371 reviews
Rating 2 - Terrible. 5 out of 371 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Very affordable chain hotel. Great staff.
Stayed 2 nights in May 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our two night stay, not too far the we couldn't walk to the town centre, hotel was clean, staff were welcoming and always freindly
Stayed 2 nights in Aug 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel, good price-quality
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Part of my french road trip

Once manouvered to the carpark due to peek traffic all went so well Reception perfect and cheerful a delight
Stayed 1 night in Jun 2023

8/10 Good

Cornelis

Liked: Cleanliness
Disliked: Amenities
Rooms are a bit tight but clean. Breakfast is ok but breakfast space is very small. Gets easy overcrowded. One person to control desk and serve breakfast at the same time.
Stayed 1 night in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay.

Very pleasant stay. Not huge rooms and bathroom especially not very big. Limited storage space also. Our air conditioning kept going up ,which was a little problem having to keep turning it up. But the most friendly staff you could ask for. All so helpful and welcoming. Needed car to get into town as on quite a steep hill.
Stayed 2 nights in Jun 2024

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Sep 2024

8/10 Good

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shortcommings for a 3 star

Small room for 2 adults and a few suitcases and voila, cramped. Expected a little more Ifrom a 3 star hotel associated with Best Western. Reception staff were very accommodating and pleasant. 3 night stay but cleaning of room and restocking of ammeneties not up to standards. Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

María Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très agréable et paisible
Stayed 1 night in Mar 2025

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais …

Tout aurait pu être parfait si je n’avais pas eu un désagréable odeur de fumée de joint le soir vers 22:30 et le matin vers 7:30 Je croyais qu’il était interdit de fumer dans l’hôtel et encore plus de la marijuana !! Je n’ai pas vu de détecteur de fumée dans ma chambre , es ce normal ? Que comptez vous faire pour empêcher vos clients de fumer et d’importuner vos autres clients ?
Stayed 1 night in Feb 2025

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité/prix

Très bon accueil. Grand parking. Chambre petite mais confortable. L'hôtel est calme mais on entend les chambres voisines (télévision allumée, toilettes,...).
Stayed 1 night in Feb 2025

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aquazen

Toujours un plaisir de séjour dans cet hôtel
Stayed 1 night in Feb 2025

10/10 Excellent

FLORENCE

Stayed 4 nights in Feb 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé un excellent séjour, très bon accueil chambre correct et petit déjeuner très satisfaisant avec des produits locaux et maison
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Nous n’avons passé qu’une nuit. La chambre est cosy, refaite depuis peu. La déco est sympa. La chambre propre, le personnel agréable
Stayed 1 night in Dec 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne nuit passée
Stayed 1 night in Dec 2024

8/10 Good

Emmanuel

Stayed 1 night in Nov 2024

8/10 Good

Jean-Christophe

Stayed 1 night in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien !

Accueil impeccable, personnel très agréable, les lieux sont propres, bref, c’était très bien. Vous pouvez aussi aller au restaurant, une petite restauration tout à fait sympathique, quand on a pas envie d’aller jusqu’au centre-ville, parce qu’on est fatigué de sa journée le soir
Stayed 3 nights in Nov 2024

10/10 Excellent

ARPINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boubou

Super week-end Hôtel nickel propre confort belle déco et bon Petit déjeuner copieux 👍 Je le conseille vivement.
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander

Acceuil sympathique et professionnel, direction super sympa. Je recommande !
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel facile d’accès

Personnel fort sympathique. Hôtel très pratique d’accès. La literie n’est pas top par contre et l’accès à la douche est étroite.
Stayed 3 nights in Oct 2024