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Swissotel Sarajevo

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Sarajevo

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Photo gallery for Swissotel Sarajevo

Turkish bath, body treatments, aromatherapy, hot stone massages
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Spa
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Swiss, Premier Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss, Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed (Panorama)

Executive Suite, 1 King Bed with Sofa bed (Panorama) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed (Panorama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Classic Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Panorama)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Panorama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Premier Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Swiss, Premier Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Vrbanja 1, Sarajevo, 71000

What's nearby

  • National Museum of Bosnia and Herzegovina - 7 min walk - 0.4 miles
  • Baščaršija Džamija - 2 min drive - 1.2 miles
  • Latin Bridge - 2 min drive - 1.2 miles
  • Sarajevo City Hall - 2 min drive - 1.4 miles
  • Gazi Husrev-Beg Mosque - 3 min drive - 1.6 miles

Getting around

  • Podlugovi Station - 28 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪Metropolis SCC - ‬1 min walk
  • ‪The Fusion - ‬4 min walk
  • ‪KissKiss Coffee&Tea Bar SCC - ‬1 min walk
  • ‪Vapiano - ‬3 min walk

About this property

Swissotel Sarajevo

Luxury hotel located in Marijin Dvor
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a gym at Swissotel Sarajevo. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in reflexology, a body scrub, or Ayurvedic treatments. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour business center and a steam room.
You'll also enjoy perks such as:
  • An indoor pool
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A computer station, multilingual staff, and a porter/bellhop
  • ATM/banking services, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 218 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Bosnian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Café Swiss
  • Swiss Lounge
  • The Fusion Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

Does Swissotel Sarajevo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Swissotel Sarajevo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissotel Sarajevo?

Valet parking is available for EUR 15 per day.

What time is check-in at Swissotel Sarajevo?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Swissotel Sarajevo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Swissotel Sarajevo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Swissotel Sarajevo located?

Located in Marijin Dvor, this luxury hotel is within a 10-minute walk of Bosnian Parliament Building, National Museum of Bosnia and Herzegovina, and Sarajevo History Museum. Ali Pasha's Mosque and University of Sarajevo are also within 10 minutes.

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Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 326 reviews
Rating 8 - Good. 51 out of 326 reviews
Rating 6 - Okay. 24 out of 326 reviews
Rating 4 - Poor. 14 out of 326 reviews
Rating 2 - Terrible. 10 out of 326 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Staff is very helpful, location is great, it was a wonderful 2-day stay.
Stayed 2 nights in Apr 2025

10/10

Very clean! Staff is very friendly and helpful! Shopping center (SCC) is great too! Bunch of restaurants as well. Everything in one place!
Beautiful view from our room!
Stayed 2 nights in May 2025

10/10

Lovely staff, perfect location. Thank you to Emir who was always so helpful at breakfast- would come again
Stayed 7 nights in Apr 2025

10/10

It’s an excellent location, close distance to most of the facilities. The staff are excellent and friendly. Definitely come again
Stayed 3 nights in Apr 2025

8/10

Nice hotel although use some improvement with breakfast service and spa facilities
Stayed 5 nights in Mar 2025

10/10

Property was beautiful, awesome views, well maintained, clean, breakfast delish and lots of options. Staff were very professional, friendly and catered to your every need and concern. Pool and spa space was very relaxing; we used pool and saunas for a day. Only feedback I have is to add some memory foam toppers on the mattress as they were quite hard. Seems to be somewhat of a common theme in Europe, maybe sleeping on stone is better for your back but I need a bit more cushion as you’d get quite numb sleeping on these beds. Same feedback from rest of family! Overall, highly recommended!
Stayed 2 nights in May 2025

10/10

Excellent stay
Stayed 2 nights in Sep 2024

10/10

I visited Sarajevo with my family in early May and stayed for a weekend. I was there with my spouse, 6 year old son and in-laws. Our experience was simply amazing and one of the best hotel experiences we ever had. We were greeted by Hasan, a lovely man who went above and beyond to ensure we had the best possible experience, he recommended restaurants, shopping spots, places to see. The breakfast experience the hotel provides was amazing, we were overwhelmed by the kindness and hospitality that every employee displayed. It was as if my own family owned the place. It is without a doubt the only place I will ever stay when visiting Sarajevo.
Stayed 2 nights in May 2025

10/10

Probably the nicest hotel in Sarajevo.
Stayed 3 nights in Oct 2024

10/10

We have been coming to this hotel for years and always find it very good very friendly staff and service always at high level. Thank you to everyone and see you again soon we love Sarajevo.
Stayed 7 nights in Feb 2025

10/10

Staff was attentive and friendly - made sure we had all the relevant info - I was celebrating a birthday and they made it extra special with an in room sweet treat - hotel is located in one of the best spots of the city - easy walk to almost anywhere - covered parking in the scc center and the hotel has valet. Breakfast had a lot of options both traditional Bosnian and some intercontinental /American type breakfast options - rooms were very nice and I would have to stay very nice and best hotel in downtown Sarajevo - highly recommend!
Stayed 1 night in Mar 2025

10/10

Great modern hotel with terrific views. Bit of a walk to old town
Stayed 2 nights in Dec 2024

10/10

The stay was amazing very good service and friendly staff, very nice location
Stayed 4 nights in Apr 2024

10/10

This hotel was very beautiful, exquisite bath and shower areas, carved wooden panels in the rooms, cute sitting areas by the large windows. I thoroughly enjoyed this hotel. The pool, sauna and hammam were elegantly designed. Very relaxing vibes. The massage services were also excellent as well as the food.
Stayed 3 nights in Jan 2025

10/10

The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!
Stayed 3 nights in Sep 2024

8/10

Nice hotel in a great location. The staff were professional and very friendly, they were excellent. Rooms are nice and a good size. Beds are very firm though and we found them uncomfortable.
Stayed 3 nights in Dec 2024

10/10

Good quality room wi to an amazing view. Incredible breakfast spread.
Stayed 1 night in Oct 2024

10/10

Excellent staff, immediate helpful service whenever requested, outstanding hotel and perfect walkable location.
Stayed 4 nights in May 2024

10/10

Lovely property and we enjoyed our stay!
Stayed 2 nights in Jul 2022

10/10

Excellent service by the amazing team at the hotel
Stayed 5 nights in May 2024

8/10

Location was perfect.
Stayed 3 nights in Jun 2023

10/10

Excellent service and a great location
Stayed 1 night in Jul 2022

10/10

Staff is very friendly and very nice location and view from the room. Would come back again
Stayed 2 nights in Nov 2023

10/10

Had a fantastic stay at the Swissotel Sarajeo. Hotel is top notch, good service, impressive breakfast, and within walking distance to everything in the city.

10/10

Food was real good. Hotel was extremely clean and staff was extra friendly
Stayed 3 nights in Mar 2023