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Hills Sarajevo Congress & Termal SPA Resort

Property class: 5 and above

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Photo gallery for Hills Sarajevo Congress & Termal SPA Resort

A hotel with multiple swimming pools, sun loungers, umbrellas, and a mountainous backdrop. - Hills Sarajevo Congress & Termal SPA Resort (Sarajevo)
A modern gym with various exercise machines, weight racks, and a wooden floor. - Hills Sarajevo Congress & Termal SPA Resort (Sarajevo)
A hotel room with a large bed, a desk, a chair, and a television. - Hills Sarajevo Congress & Termal SPA Resort (Sarajevo)
A multi-story hotel with a modern design, featuring a prominent sign at the top. - Hills Sarajevo Congress & Termal SPA Resort (Sarajevo)
A spacious dining area with multiple tables and chairs, arranged in a modern setting with wooden flooring and contemporary lighting fixtures. - Hills Sarajevo Congress & Termal SPA Resort (Sarajevo)
At Hills Sarajevo Congress & Termal SPA Resort, you can look forward to free water park access, an airport shuttle, and a poolside bar. Treat yourself to a deep-tissue massage, a body treatment, or aromatherapy at the onsite spa. The on-site local and international cuisine restaurant, Hotel Hills Restaurant, offers breakfast, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room with Balcony

A hotel room with a bed, bedside tables, a desk, a chair, and a large window.

Deluxe Double or Twin Room with Balcony

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Deluxe Single Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A modern hotel room with a large bed, a desk, and a seating area.

Deluxe Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Sofa Bed OR 1 King Bed and 1 King Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a sofa, and a nightstand.

Deluxe Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed
  • Free WiFi

DOUBLE DELUXE CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Sarajevo is home to Hills Sarajevo Congress & Termal SPA Resort. Sunnyland and Trebević Cable Car are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ilidza Thermal Riviera and Winter Olympic Centre ZOI '84. Traveling with kids? Consider Olympic Museum and Letnji Tobogan. Visit our Sarajevo travel guide
Map
Butmirska cesta, 18, Sarajevo, Federation of Bosnia and Herzegovina, 71000

What's nearby

  • A public square with pigeons, a mosque, a minaret, and a tree.
    Baščaršija Džamija
    15 min drive - 8.9 miles
  • A stone bridge over a river with buildings in the background, including a museum.
    Latin Bridge
    15 min drive - 8.9 miles
  • A historic building with ornate architecture, featuring a central arched entrance and a decorative roof.
    Sarajevo City Hall
    16 min drive - 9.1 miles
  • Ilidza Thermal Riviera
    1 min walk - 0.1 miles
  • Roman Bridge
    3 min drive - 1.4 miles

Getting around

  • Podlugovi Station
    24 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    10 min drive

Restaurants

  • La Soul
    1 min walk
  • Hotel Hills Restaurant
    8 min walk
  • KFC Ilidža
    6 min walk
  • OnlyOne Restoran
    8 min walk
  • Caribou Coffee
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 12:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Hills Restaurant

Things to do

  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hills Sarajevo Congress & Termal SPA Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Hills Sarajevo Congress & Termal SPA Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hills Sarajevo Congress & Termal SPA Resort?

Check-in begins at 2 PM.

What time is check-out at Hills Sarajevo Congress & Termal SPA Resort?

Check-out is at noon.

Does Hills Sarajevo Congress & Termal SPA Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–12:30 PM on request. A fee of EUR 15 per person applies.

Where is Hills Sarajevo Congress & Termal SPA Resort located?

This family-friendly Sarajevo hotel is within 2 mi (3 km) of Ilidza Thermal Riviera, Bosna, and Roman Bridge. Sarajevo Tunnel Museum and Bosna River Spring are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hills Sarajevo Congress & Termal SPA Resort Reviews

8.2

Very Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 111 out of 223 reviews
Rating 8 - Good. 63 out of 223 reviews
Rating 6 - Okay. 18 out of 223 reviews
Rating 4 - Poor. 15 out of 223 reviews
Rating 2 - Terrible. 16 out of 223 reviews

Reviews

Verified review

10/10 Excellent

Nerman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, right across rhe airport. Walking distance to restaurant anf shops.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! Kids love the water slides and splash pads. Easy to enjoy Sarajevo from here. Staff was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were fantastic
Stayed 8 nights in Aug 2023
Verified review

8/10 Good

Mile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa wellness is very good , staff very helpful ,very good rich breakfast
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

ZAHID

Liked: Amenities
Excellent breakfast selection, so much on offer!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

ZAHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has one of the best breakfast offers. They offer lunch and breakfast foods with great choices of Bosnian and International foods. Hotel has great parking space and its quick walk from popular Vrelo Bosne park. This hotel has a whole city inside the hotel, and its great spot for staycation.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bien Patrick

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at this hotel in Sarajevo. Its prime location just a short drive to the airport made catching an early flight incredibly convenient. The hotel room was exceptional—spacious, modern, and featured a lovely balcony where we could relax and enjoy the views. The overall experience was comfortable and hassle-free, thanks to the excellent amenities and friendly staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Amila

Liked: Cleanliness, staff & service, amenities
Very specious rooms with a nice balcony! Clean and comfy bed.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for kids

Nice, clean and fun for kids
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

NABIL

Liked: Cleanliness, staff & service
Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Musarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean and spacious rooms. Staff were friendly not much English was spoken. Spa was good. Steam rooms were nice. Kettle and mini bar and hair dryer. Air con was hot! Had to leave the door open as it was hot. I would go again.
Stayed 7 nights in Oct 2024
Verified review

4/10 Poor

Emina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit off the beaten path, but that's not necessarily a bad thing. Don't rely too much in GPS or Google Maps, but th y will bring you close to the hotel and it is visible from afar. Staff is good and IMHO, the best part if the stay. Hotel itself has seen better days. Sky Bar, which was supposed to be on floor 11 was a horror show - pitch dark corridors with things on the floor. They also hosted some event in one of their ballrooms. It was incredibly noisy and it lasted until dawn, preventing me and my wife from having a good night's sleep. One good point goes to the breakfast buffet. Food was excellent and diverse. If you never visited Turkey this is as close as it gets in terms of good - meaning, it was tasty, diverse and plentiful. Overall, it isn't a bad place to stay but noise was a bit too much for us.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Admir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, starting from room service to the beautiful pool, and breakfast was delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities
A truly exceptional stay at Hotel Hills Sarajevo. Every detail was thoughtfully arranged, from the warm hospitality and attentive staff to the impeccably maintained rooms and outstanding facilities. The combination of comfort, professionalism, and atmosphere made our visit both relaxing and memorable. Hotel Hills offers an experience that reflects quality in every aspect. We look forward to returning again and highly recommend it to anyone visiting Sarajevo.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dino

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
-
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mirsada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 1 night in May 2024
Verified review

4/10 Poor

Wesam

Liked: Cleanliness
Unfortunately, our stay from 25–26 was a very disappointing experience. * The night before, a receptionist told us they would try to have one of the rooms ready by 11 AM, without mentioning any fee. When we arrived, we were suddenly told that early check-in would cost €60, although the room had already been paid for. * We left our luggage and went out, but had to handle it ourselves as there was no porter available. * We returned at 2 PM. The receptionist took our passports and told us to wait 15 minutes, but we waited around 45 minutes. One of the two rooms was still not properly ready. * One of the housekeepers was shouting hysterically in the corridors and rooms, which was extremely uncomfortable and frightening, especially as we were travelling with a child. * When we asked her to open the sofa bed for the third guest, she ignored us, so we had to call reception. She then shouted at us for leaving the balcony door open, even though we had opened it because of the smell. * There were papers and rubbish inside the sofa. Instead of disposing of them properly, she took them out and threw them onto the balcony in front of us. The bedding she provided was also not clean. * The parking system was extremely confusing. We were given a paper parking ticket instead of a proper guest card. My brother left and returned using the same ticket, and the porter let him back in without explaining that a new ticket was required. * The next day, the ticket did not work when we tried to leave
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

MANSOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Lejla

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport; spacious rooms; comfortable beds; clean rooms
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Almir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel of Sarejevo
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Fahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff,parking
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

zeljko

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel
Stayed 3 nights in May 2024