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Unwind Hotel & Bar Otaru

3.0 star property
Hotel with a restaurant, a short walk to Otaru Canal

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Photo gallery for Unwind Hotel & Bar Otaru

Exterior
1 bedroom, down comforters, in-room safe, blackout drapes
Lobby
Reception
Breakfast and dinner served, Italian cuisine

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Toilet with electronic bidet
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, down comforters, in-room safe, blackout drapes

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Toilet with electronic bidet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Unwind Loft

1 bedroom, down comforters, in-room safe, blackout drapes

Unwind Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Down duvet
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior King Room

1 bedroom, down comforters, in-room safe, blackout drapes

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Toilet with electronic bidet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 miles
  • Otaru Canal - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.1 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 47 min drive

Restaurants

  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪澤崎水産海鮮食堂 - ‬2 min walk
  • ‪麻ほろ - ‬3 min walk
  • ‪北海あぶりやき運河倉庫 - ‬8 min walk
  • ‪cafe 色内食堂 - ‬2 min walk

About this property

Unwind Hotel & Bar Otaru

Hotel near Otaru Canal
At Unwind Hotel & Bar Otaru, you can look forward to a terrace, shopping on site, and laundry facilities. The on-site Italian cuisine restaurant, THE BALL, offers breakfast and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), multilingual staff, and wedding services
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • A front-desk safe and luggage storage
Room features
All guestrooms at Unwind Hotel & Bar Otaru feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, electric kettles, and heating

Languages

English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR IGNIS
  • THE BALL

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UNWIND BAR OTARU
UNWIND HOTEL & BAR OTARU Hotel
UNWIND HOTEL & BAR OTARU Otaru
UNWIND HOTEL & BAR OTARU Hotel Otaru

Frequently asked questions

Is Unwind Hotel & Bar Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Unwind Hotel & Bar Otaru?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Unwind Hotel & Bar Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Unwind Hotel & Bar Otaru?

Check-out is at 11:00 AM.

Where is Unwind Hotel & Bar Otaru located?

Located in the heart of Otaru, this hotel is within a 5-minute walk of Sakaimachi Street and Otaru Canal. Stained Glass Museum and Otaru City Art Museum are just steps away. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 18 minutes.

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Unwind Hotel & Bar Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 397 out of 579 reviews
Rating 8 - Good. 136 out of 579 reviews
Rating 6 - Okay. 26 out of 579 reviews
Rating 4 - Poor. 11 out of 579 reviews
Rating 2 - Terrible. 9 out of 579 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Stayed 1 night in Jun 2025

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent bar and comfortable room. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

Ow Eu Gene

Liked: Cleanliness, property conditions & facilities
Rooms are clean and very comfortable. Check-in was seamless
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 1930s hotel, very good bar, ideal location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most shopping and dining and museums we were interested in, clean, tasty breakfast creatively presented.
Stayed 3 nights in Sep 2024

8/10 Good

Ting Fan

Liked: Cleanliness, staff & service, amenities
Average room size and facilities with a few dining options in hotel, but very close to great shopping district. Overall worth the budget for staying in a leisure trip. Friendly staff and surprisingly good high tea style breakfast!
Stayed 3 nights in Jan 2025

10/10 Excellent

Li Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love their breakfast, truly amazing…
Stayed 2 nights in Jan 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Otaru

Greatest !!! Lication service quality all top !!!
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!
Stayed 2 nights in Feb 2025

6/10 Okay

WOOJIN

Liked: Staff & service, room comfort
Soso, only one day stay
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room. Front desk staff so helpful to arrange taxis to get to and from Kiroro.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and peaceful hotel that has modern vibes. There is a free wine hour at the bar that I was able to get. It was really nice to hang out and have a glass of wine to wind down after venturing around and exploring. I also received a free drink ticket. The drinks were limited but I still appreciated getting this "VIP" experience. I loved the vibes of the hotel and my room was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Ching-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking lots but can easily find one nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in May 2024

10/10 Excellent

Tsun Ho William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice location in Otaru. Staff are nice. Neat and tidy. Love the stay! Would recommend to others for sure!
Stayed 2 nights in Mar 2023

10/10 Excellent

CHIH FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly staff.

My stay in unwind was very nice and amazed. Not only the room but the staff was really friendly and helpful. I forgot my stuffs in my previous hotel and Akita San from Unwind had provided me lots of help checking with previous hotels for the language barrier. I really appreciated it.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. We had to park our rental car in a pay lot across the street, but no big deal (no in-out allowed, but we were walking distance to everything we came to see). I had problems with the washer in the laundry room, but I think I might have overloaded the machine. The breakfast was delicious! Overall, I highly recommend it!
Stayed 1 night in May 2024

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and wonderful hotel!

Charming and wonderful hotel. We stayed in a loft room, which was clean and had a great view. The parking was adjacent, and it was only a few minutes on foot to the canal and tourist attractions, which made my 80-year-old mother, who has mobility issues, very happy. The breakfast for my daughter with multiple allergies was also adjusted to her needs, which was a big help. The bar right as you enter had a great atmosphere, and we enjoyed local whiskies such as Yoichi, which can only be found there. The only issues were that the wall-projection TV was a bit confusing to use and the changing room was slightly cramped. We will definitely stay here again next time. Thank you for your hospitality.
Stayed 1 night in Aug 2024

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but the high ceiling made it feel airy and pleasant. The fact that the toilet and bath were separate was excellent. Expedia states that Gold members may receive an upgrade if there's a room available, but the hotel claims they do not offer upgrades to Expedia gold members. I felt embarrassed asking for an upgrade.
Stayed 1 night in Sep 2023

10/10 Excellent

Saito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が非常に丁寧且つ迅速。落ち着いた雰囲気も良くお勧めです。
Stayed 1 night in Jul 2025

10/10 Excellent

YAYOI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は余り広くは無いが対応も清潔感もおもてなしを感じられた。
Stayed 1 night in Jul 2025

8/10 Good

たくみ

Stayed 1 night in Jun 2025

10/10 Excellent

Ryota

Stayed 1 night in Jun 2025

10/10 Excellent

ミオ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の方たちがとても丁寧に対応してくれた。朝食もとても美味しかった。 館内も綺麗で過ごしやすかった。
Stayed 1 night in May 2025

10/10 Excellent

Tristan Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025