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SAPPORO HOTEL by GRANBELL

4.0 star property

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Photo gallery for SAPPORO HOTEL by GRANBELL

Exterior - SAPPORO HOTEL by GRANBELL (Sapporo)
Sauna - SAPPORO HOTEL by GRANBELL (Sapporo)
Suite, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets - SAPPORO HOTEL by GRANBELL (Sapporo)
2 restaurants; breakfast and dinner served - SAPPORO HOTEL by GRANBELL (Sapporo)
Daily buffet breakfast for a fee - SAPPORO HOTEL by GRANBELL (Sapporo)
Sapporo Clock Tower and Sapporo Beer Museum are located near SAPPORO HOTEL by GRANBELL, which provides an indoor mineral hot spring (onsen), a grocery/convenience store, and laundry facilities. For some rest and relaxation, visit the indoor hot springs or the sauna. Be sure to enjoy breakfast, dinner, and happy hour at the two on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room with Terrace & Bunk Bed, Non-Smoking

Twin Room with Terrace & Bunk Bed, Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room with Terrace & Bunk Bed, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Accessible Queen Room, Non Smoking

Accessible Queen Room, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Accessible Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Junior Suite, Non Smoking

Corner Junior Suite, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Corner Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Corner Junior Suite with Terrace, Non Smoking

Corner Junior Suite with Terrace, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Corner Junior Suite with Terrace, Non Smoking

  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Suite, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Corner Suite, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Higashi, a neighborhood in Sapporo, SAPPORO HOTEL by GRANBELL is near a metro station. Sapporo Beer Museum and Sapporo Clock Tower are cultural highlights, and some of the area's notable landmarks include Sapporo TV Tower and Hokkaido Shrine. Check out an event or a game at Sapporo Dome, and consider making time for Makomanai Sekisui Heim Ice Arena, a top attraction not to be missed. Visit our Sapporo travel guide
Map
2-chome-2-2 Kita 6 Johigashi, Higashi Ward, Sapporo, Hokkaido, 060-0906

What's nearby

  • Sapporo JR Tower
    Sapporo JR Tower
    9 min walk - 0.5 miles
  • Hokkaido University
    Hokkaido University
    12 min walk - 0.7 miles
  • Sapporo city clock tower, in Hokkaido, Japan.
    Sapporo Clock Tower
    12 min walk - 0.7 miles
  • Sapporo Beer Museum
    Sapporo Beer Museum
    14 min walk - 0.8 miles
  • Sapporo TV Tower
    Sapporo TV Tower
    14 min walk - 0.8 miles

Getting around

  • Sapporo Station
    5 min walk
  • Kita-jusanjo-higashi Station
    11 min walk
  • Sapporo Okadama Airport (OKD)
    21 min drive

Restaurants

  • トリトン 北8条光星店
    6 min walk
  • 一粒庵
    9 min walk
  • ごまそば八雲 さつきた店
    7 min walk
  • 寿司と炉端焼 四季花まる
    5 min walk
  • The Lobby Lounge
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ムーンライト 北海道バル＆バー
  • 北彩 レストラン＆カフェ

Things to do

  • Full-service spa
  • Gym
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Multilingual staff

Full-service spa

  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 26 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, R Pay, and WeChat Pay
Housekeeping service is provided on the 3rd day of the stay, and every 2 days after that.

We should mention

Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is SAPPORO HOTEL by GRANBELL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at SAPPORO HOTEL by GRANBELL?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at SAPPORO HOTEL by GRANBELL?

Check-out is at 11:00 AM.

Where is SAPPORO HOTEL by GRANBELL located?

Located in Higashi, this spa hotel is within a 15-minute walk of Soseigawa Park, Hokkaido University, and Sapporo Beer Museum. Sapporo TV Tower and Sapporo Clock Tower are also within 15 minutes. Kita-jusanjo-higashi Station is 11 minutes by foot and Kita-juni-jo Station is 16 minutes.

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Reviews

SAPPORO HOTEL by GRANBELL Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 401 out of 674 reviews
Rating 8 - Good. 177 out of 674 reviews
Rating 6 - Okay. 62 out of 674 reviews
Rating 4 - Poor. 23 out of 674 reviews
Rating 2 - Terrible. 11 out of 674 reviews

Reviews

Verified

10/10 Excellent

Teresa My Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed stayed here. Very nice, clean and friendly staff.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located. Very helpful staff .
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. Clean, modern, helpful staff and great amenities. Breakfast buffet was good, although very busy most days. Location is great with easy access to Sapporo station and walking distance to most sites of interest.
Stayed 5 nights in May 2026
Verified

8/10 Good

Raman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for onsen/spa and generous supply of towels, etc. With the exception of stained carpet floor in our bedroom, the room is very clean and the bathroom convenience is exceptionally modern and useful.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Jeevanathan

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic base for exploring Sapporo. The hotel is modern, stylish, and conveniently located within walking distance of many attractions and dining spots. The rooms are compact, could use a humidifier but thoughtfully designed, and the rooftop onsen offers a wonderful place to unwind after a day out. The staff were helpful as our child was ill and we needed to find medical services and they made calls to hospitals with English capabilities.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Candy Wing Yi

Very clean and spacious room, the hotel breakfast was also great as well
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks from the main train station, but very worthwhile & comfortable bed
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed some complex transport help, and Aki-San went above and beyond to help me. The rooms were wonderfully quiet and dark to help with jet lag. Good bathrooms
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Cheng-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking to station. Even in the snow! Great breakfast buffet with expansive selection. Highly recommended for families!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness and amenities offered by the hotel was the highlight of our stay. We enjoyed the onsen and breakfast options.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sahabat Senja

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Big Space & Great Breakfast Near Family Mart, Lawson n Davinci Mart Also Near Sapporo Station Plus Big Onsen Bath
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tak Chun Thomas Irons

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean with nice view. The public bath room is huge and awesome, but the sauna seems not work! The location just a little bit far from central area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, amenities
Great hotel, great spa with a view and their breakfast is beyond of this world for the variety and quality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel. Very nice rooms, Amazing spa area and Onsens. An absolute pleasure.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Indigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved my time in Sapporo and this hotel was in the heart of everything. 10min walk to anything. A huge area for snow play. Great quality room and bar.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chok Kei

Liked: Cleanliness, amenities, property conditions & facilities
room is large enough for family with kids and clean and tidy
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vinh

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, convenience location, walkable to station and other attraction. Great onsen and lounge.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay during the Sapporo Snow Festival. Staff was friendly and very helpful with any requests. Great selection of complimentary teas and toiletries for guests located in the lobby area. Would definitely recommend!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
The room was wide and clean. The staff were very kind. The breakfast amazing. And finally the location very convenient.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Chenny

Liked: Cleanliness
Staffs was really helpful and friendly and room are so clean! Plenty of convenient store near by! Especially on the 26th floor set up for traveller to relax! That Hughappy chairs are one of the kind, Me and my friend just fell asleep after we sat down! Really relaxing
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maxwell

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff were excellent. Would be nice get assistance moving luggage to the room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were new & spotless. Having the courtyard was bonus.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable experience at Sapporo Hotel by Granbell. The breakfast was incredible! The room was spacious, very clean. The lounge was very tranquil with a great view of the city! I will definitely stay there again!
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Quoc

Liked: Amenities
Disliked: Staff & service
All Images Videos News Maps Shopping Books Flights Finance Here are a few ways to rephrase your review, depending on how detailed or direct you want to be. Option 1: Balanced & Professional (Recommended) While the hotel facilities are great and the location is excellent—just a short walk to Sapporo Station, supermarkets, and convenience stores—I cannot recommend staying here due to the poor customer service. The check-in staff were very unfriendly. In contrast, the dining staff were much more welcoming, especially the lovely lady checking the guest list at the restaurant entrance. As for the room, the queen room was quite spacious, but the carpet was old and looked dirty. Additionally, the price felt expensive, especially with an extra charge of ¥900 per person per night. Given the cold reception at the front desk, there are better accommodation choices in Sapporo.
Stayed 3 nights in May 2026