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Queen's Hotel Chitose

3.0 star property
Travelers unwind at their own pace with modern amenities including a sauna and vending machine, then fuel up with full breakfasts before exploring local attractions

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Photo gallery for Queen's Hotel Chitose

A traditional Japanese-style room with tatami flooring, low wooden tables, and a view of the city through large windows. - Queen's Hotel Chitose (Chitose)
Dining - Queen's Hotel Chitose (Chitose)
A hotel reception area with a marble floor, a reception desk, and a large sign above it. - Queen's Hotel Chitose (Chitose)
A modern hotel lobby with marble flooring, a glass elevator, and a reception desk. - Queen's Hotel Chitose (Chitose)
Exterior - Queen's Hotel Chitose (Chitose)
Queen's Hotel Chitose welcomes guests with its charming atmosphere and helpful staff. Enjoy full breakfasts, relax in the sauna, and explore with free self parking and luggage storage. The 24-hour front desk and in-room WiFi ensure a comfortable, hassle-free stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Semi Western-style Room

A hotel room with a wooden dining table, chairs, a small kitchenette, and a sliding door.

Semi Western-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Comfort Single Room, 2 People Use, Non-smoking

A hotel room with a bed, a desk with a chair, a mirror, a door, and a wall-mounted light fixture.

Comfort Single Room, 2 People Use, Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Top Floor Japanese-western Style Room Non-smoking

A hotel room with two beds, a bench, a TV, and a patterned wall.

Top Floor Japanese-western Style Room Non-smoking

  • Sleeps 4
  • Free WiFi

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Twin Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Small Double Room for Double Occupancy, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Small Double Room for Double Occupancy, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room for 2 people, Non Smoking

A hotel room with a bed, a desk, a chair, and a nightstand.

Double Room for 2 people, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Double Room for 2 people , Smoking

A hotel room with a bed, a desk, a chair, and a nightstand.

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Chitose is home to Queen's Hotel Chitose. Ecorin Village and Hokkaido Museum are cultural highlights, and some of the area's activities can be experienced at Chitose Inter Golf Club and New Chitose Airport Onsen. Looking to enjoy an event or a game while in town? See what's happening at Daiwa House Premist Dome or Makomanai Sekisui Heim Ice Arena. Visit our Chitose travel guide
Map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063

What's nearby

  • A snowy urban street with a tall tower, street lamps, and people walking.
    Odori Park
    55 min drive - 29.4 miles
  • Aoba Park
    11 min walk - 0.6 miles
  • Chitose Salmon Aquarium
    16 min walk - 0.9 miles
  • Chitose Inter Golf Club
    4 min drive - 1.7 miles
  • Lake Shikotsu
    24 min drive - 18.7 miles

Getting around

  • Osatsu Station
    4 min drive
  • Chitose Station
    7 min walk
  • New Chitose Intl. Airport (CTS)
    11 min drive

Restaurants

  • 六花亭 イオン千歳店
    4 min walk
  • もりもと千歳本店
    5 min walk
  • 丸亀製麺
    5 min walk
  • ヴィクトリアステーション 千歳店
    4 min walk
  • 餃子の王将
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Queen's Hotel Chitose pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Queen's Hotel Chitose?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Queen's Hotel Chitose?

Check-out is at 11 AM.

Where is Queen's Hotel Chitose located?

Situated in Chitose, this hotel is within 1 mi (2 km) of Aoba Park and Chitose Salmon Aquarium. Chitose Inter Golf Club is 1.5 mi (2.4 km) away. Chitose Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Queen's Hotel Chitose Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 333 out of 663 reviews
Rating 8 - Good. 266 out of 663 reviews
Rating 6 - Okay. 48 out of 663 reviews
Rating 4 - Poor. 10 out of 663 reviews
Rating 2 - Terrible. 6 out of 663 reviews

Reviews

Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was was very helpful and professional. The rooms are VERY clean. Even the AC filters and windows were clean. I think the staff member on the card was yamaguchi? Sorry for the spelling I don't remember - it was the 8th floor. I highly recommend the breakfast. The corn soup was amazing. All was fresh and tasty.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and hotel is very new. Staff at reception and breakfast restaurant were very helpful and polite. But being a small business hotel, room size is small and breakfast options are limited. Ample parking lots right outside the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shisanupong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, not far from train station and airport!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient & had free parking for our rental that we returned the next morning. Staff were friendly. Good sushi restaurant 1 block away. "Western breakfast" was an unusual mix of breakfast & dinner items: hamburger steak with gravy, carrots & broccoli, cold soup, canned fruit salad, yogurt, lightly toasted bread & butter, milk, water, & coffee. Plenty of it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. They spoke English well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, good price, comfortable bed, polite staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Yu-Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice they offer free ride to the airport with prior booking
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Daanish

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well however the room was a bit too hot due to central air conditioning.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Sammy

Liked: Cleanliness
It's convenient and the room is clean. However less choices on meal around the hotel area
Stayed 1 night in May 2025
Verified review

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and train station. Helpful staff.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Kelly Jane

Liked: Staff & service, property conditions & facilities
Good location, close to airport. Unfortunate that there was no airport pickup. Took the JR rail and had to walk on a sheet of ice. Onsen was nice, could use some re tiling. Room was small but has everything you could need for a quick overnight stay.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!

This was out last stay in Japan before heading home and they have so much to offer aside from the cleanliness and friendly staff. Firstly the rooms are super decent to size, even fitting a mini couch was such a tasty touch. The bathrooms were fully stocked with toiletries for 2 people. They offer a free spa/bathhouse but we didn’t have enough time to visit it. They also offer free bus rides to the airport! Super awesome for people with big luggage or big groups. The restaurant attached to the hotel is great for late night drinking or snacking. The more we got into the night, the more impressed we were. Thoroughly enjoyed our stay and last night in Japan!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

SHELLEDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so nice and ery helpful.
Stayed 10 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great stay for a stop over in chitose.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room as advertised and nice. Everyone helpful. Great to have an onsen in the hotel.
Stayed 1 night in Feb 2026