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Queen's Hotel Chitose

3.0 star property
Hotel in Chitose with a sauna and a 24-hour front desk

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Photo gallery for Queen's Hotel Chitose

Front of property - evening/night
Lobby sitting area
Dining
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room for Double Occupancy, Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Non-Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Double Room for 2 people, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Double Room for 2 people , Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Queen Double Room for 2 people , Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Small Double Room for Double Occupancy, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Small Double Room for Double Occupancy, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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Lobby

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  • Free WiFi
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  • Air conditioning
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About the neighborhood

Map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063

What's nearby

  • Aoba Park - 11 min walk - 0.6 miles
  • Chitose Salmon Aquarium - 14 min walk - 0.8 miles
  • Chitose Inter Golf Club - 2 min drive - 1.5 miles
  • Chitose Outlet Mall Rera - 4 min drive - 2.4 miles
  • New Chitose Airport Onsen - 8 min drive - 4.3 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Intl. Airport (CTS) - 10 min drive

Restaurants

  • ‪もりもと - ‬4 min walk
  • ‪海老天 - ‬2 min walk
  • ‪丸亀製麺千歳 - ‬5 min walk
  • ‪さっぽろ桃園千歳駅前店 - ‬4 min walk
  • ‪東亜珈琲館本店 - ‬3 min walk

About this property

Queen's Hotel Chitose

Property highlights
Take advantage of dry cleaning/laundry services, a sauna, and a restaurant at Queen's Hotel Chitose. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), an elevator, and a vending machine
  • Luggage storage, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bidets, shower/tub combinations, and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

Is Queen's Hotel Chitose pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Queen's Hotel Chitose?

Self parking is free at this property.

What time is check-in at Queen's Hotel Chitose?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Queen's Hotel Chitose?

Check-out is at 11 AM.

Where is Queen's Hotel Chitose located?

Situated in Chitose, this hotel is within 1 mi (2 km) of Aoba Park and Chitose Salmon Aquarium. Chitose Inter Golf Club and Chitose Outlet Mall Rera are also within 3 mi (5 km). Chitose Station is 8 minutes by foot.

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Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 564 reviews
Rating 8 - Good. 235 out of 564 reviews
Rating 6 - Okay. 38 out of 564 reviews
Rating 4 - Poor. 6 out of 564 reviews
Rating 2 - Terrible. 3 out of 564 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025

6/10 Okay

Sammy

Liked: Cleanliness
It's convenient and the room is clean. However less choices on meal around the hotel area
Stayed 1 night in May 2025

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, good price, comfortable bed, polite staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice place.
Stayed 1 night in May 2024

10/10 Excellent

Yu-Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice they offer free ride to the airport with prior booking
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and train station. Helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good service
Stayed 1 night in Feb 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, shut bust to airport directly, very convenient to catch airline,
Stayed 1 night in Sep 2023

10/10 Excellent

Jordan

Awesome
Stayed 1 night in Apr 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities
Walking distance from JR chitose station. Not much food stores still open after 8pm. Settled for cup of noodles for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to start our trip after a long flight. The staff at the hotel was very friendly. The room was clean, and the morning breakfast is a must. We had some time to walk around the town and it felt very safe and friendly. We will stay here again given the opportunity. Thank you
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! I’ll come back if I got chance

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Too narrow bathroom and monotonous breakfast

The bathroom was too narrow compared to other Japanese Inn hotels. The breakfast didn't have various options besides Japanese and Western. However, every corner and things were always kept clean.
Stayed 3 nights in Jul 2024

8/10 Good

Kelly Jane

Liked: Staff & service, property conditions & facilities
Good location, close to airport. Unfortunate that there was no airport pickup. Took the JR rail and had to walk on a sheet of ice. Onsen was nice, could use some re tiling. Room was small but has everything you could need for a quick overnight stay.
Stayed 1 night in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Queen's Hotel Chitose is a very convenient location to Sapporo's airport. Ordinary rooms are quite small, but I appreciated well-appointed room and the quiet atmosphere of the hotel. I opted to buy the breakfast in the hotel's restaurant and I'm glad I did. They gave me a multilayered bento box with plenty of Japanese tastes to savor. Chitose itself may not be the most interesting city to visit in Hokkaido, but the convenient access to Sapporo and the airport via the nearby train station make it worthy of your consideration.
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and bed was not up to cleanliness standard. There were dust on the wall and the bed has long hair lying around. But I saw the surrounding hotels has worst review.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!

This was out last stay in Japan before heading home and they have so much to offer aside from the cleanliness and friendly staff. Firstly the rooms are super decent to size, even fitting a mini couch was such a tasty touch. The bathrooms were fully stocked with toiletries for 2 people. They offer a free spa/bathhouse but we didn’t have enough time to visit it. They also offer free bus rides to the airport! Super awesome for people with big luggage or big groups. The restaurant attached to the hotel is great for late night drinking or snacking. The more we got into the night, the more impressed we were. Thoroughly enjoyed our stay and last night in Japan!
Stayed 1 night in Jan 2024