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Portom International Hokkaido

Property class: 4

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Photo gallery for Portom International Hokkaido

A modern interior with a long corridor, seating areas, and a wall with framed pictures. - Portom International Hokkaido (Chitose)
A modern building entrance with a sign for Portom International. - Portom International Hokkaido (Chitose)
A modern hotel room with a large bed, a sofa, a desk, and a chair. - Portom International Hokkaido (Chitose)
A spacious room with a high ceiling, a fireplace, and a chandelier. - Portom International Hokkaido (Chitose)
A hotel room with two beds, a seating area, a TV, and a large window offering a city view. - Portom International Hokkaido (Chitose)
Located close to Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Triple Room

A modern hotel room with a large bed, a desk, and a TV.

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite Triple Room

A hotel room with two beds, a desk, and a mirror.

Suite Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite Twin room, Non-smoking (Sukiya Suite)

A modern hotel lobby with a long reception desk, seating areas, and a wall of framed pictures.

Suite Twin room, Non-smoking (Sukiya Suite)

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a seating area, a TV, and a large window offering a city view.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(51 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Junior Suite Double Room

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Twin Room

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Portom Suite Room

A modern hotel room with a large bed, a sofa, a small table, a TV, and a large window offering a city view.

Portom Suite Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

A variety of plated dishes, a cup of coffee, and a box of bread on a table.

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a large mirror.

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

A traditional Japanese meal setup with a stone mortar, rice, and various dishes including meat, vegetables, and fruit.

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

A traditional Japanese meal setup with a stone mortar, rice, and various dishes including meat, vegetables, and fruit.

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

A variety of dishes on a tray, including a bowl of seafood, a bowl of soup, and a small dish with fruit.

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

A tray with seafood, a bowl of soup, and a small dish of vegetables.

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

A tray with seafood, a bowl of soup, and a small dish of vegetables.

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Chitose, Portom International Hokkaido is connected to the airport. The area's natural beauty can be seen at Aoba Park and Utonai-ko Sanctuary, while Chitose Salmon Aquarium and Ecorin Village are popular area attractions. Northern Horse Park and Tarumaezan Shrine are two other places to visit that come recommended. Spend some time exploring the area's activities, including ice skating, snow tubing, and snowshoeing. Visit our Chitose travel guide
Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • A modern architectural building with a curved metal roof and a glass walkway.
    Daiwa House Premist Dome
    52 min drive - 28.6 miles
  • New Chitose Airport Onsen
    9 min walk - 0.5 miles
  • Northern Horse Park
    17 min drive - 8.7 miles
  • Shikotsuko Onsen
    32 min drive - 22.7 miles
  • Lake Shikotsu
    34 min drive - 23.3 miles

Getting around

  • New Chitose Airport Station
    7 min walk
  • Osatsu Station
    17 min drive
  • New Chitose Intl. Airport (CTS)
    9 min drive

Restaurants

  • CAFE GREEN Tokachi
    9 min drive
  • 茶屋 美食千歳
    8 min drive
  • 六花亭 イオン千歳店
    13 min drive
  • FIGHTERS DINING ROSTER
    9 min drive
  • BEER STAND SORACHI New Chitose Airport
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 for adults and JPY 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Check-out is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is within 9 mi (15 km) of Aoba Park, Chitose Salmon Aquarium, and Utonai-ko Sanctuary. Meisui Fureai Park and Northern Horse Park are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

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Reviews

Portom International Hokkaido Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 379 out of 414 reviews
Rating 8 - Good. 29 out of 414 reviews
Rating 6 - Okay. 2 out of 414 reviews
Rating 4 - Poor. 1 out of 414 reviews
Rating 2 - Terrible. 3 out of 414 reviews

Reviews

Verified review

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t expect an airport hotel to be such spacious and luxury, definitely exceeded my expectations.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean, staff was very friendly and helpful. Onsen was very clean and relaxing. Would recommend staying here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tan Chen Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious room. Warm service from staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Koon Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like a piece of art. Everything is full of Japanese style, which was explained on the room tablet. The location is close to Terminal, so I could check into the hotel easily even though my flight was late. The room was very quiet—I didn't even realize I was staying next to the airport. The staff were nice and helpful too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality hotel with very friendly and helpful staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, amenities
Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Spotless. And the breakfast was outstanding!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Darrel

Liked: Cleanliness, amenities
Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Vanese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Leong Yap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly and helpful staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel very clean and service very good location very convience to air port
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
Stayed 1 night in Jan 2025