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OMO5 Otaru by Hoshino Resorts

3.0 star property
Skiers find the perfect balance between adventure and relaxation with slope privileges, shuttle service, and après-ski options for unwinding

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Exterior detail - OMO5 Otaru by Hoshino Resorts (Otaru)
Reception - OMO5 Otaru by Hoshino Resorts (Otaru)
Reception - OMO5 Otaru by Hoshino Resorts (Otaru)
Restaurant - OMO5 Otaru by Hoshino Resorts (Otaru)
Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes - OMO5 Otaru by Hoshino Resorts (Otaru)
Located in the heart of the city center, OMO5 Otaru by Hoshino Resorts offers a welcoming base for travelers. Guests enjoy special skiing privileges with convenient shuttle service, can recharge at the on-site coffee shop or bar, and are just steps from the historic Otaru Canal.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Bidet
Hair dryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Bidet
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Otaru, OMO5 Otaru by Hoshino Resorts is in the city center and near a boardwalk/promenade. Otaru Art Village and Otaru City Art Museum are cultural highlights, and some of the area's landmarks include Bank of Japan Museum and Old Endo Matabei House. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Otaru travel guide
Map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal
    Otaru Canal
    1 min walk - 0.1 miles
  • Sakaimachi Street
    Sakaimachi Street
    3 min walk - 0.2 miles
  • Otaru City General Museum Ungakan featuring heritage elements and railway items
    Otaru City General Museum Ungakan
    3 min walk - 0.2 miles
  • St Maarten and St Martin
    Otaru Music Box Museum
    15 min walk - 0.8 miles
  • Shin Nihonkai Ferry
    2 min drive - 1.3 miles

Getting around

  • Otaru Station
    8 min walk
  • Inaho Station
    20 min drive
  • Sapporo Okadama Airport (OKD)
    49 min drive

Restaurants

  • ルタオ
    3 min walk
  • 小樽ビール 小樽倉庫No.1
    6 min walk
  • おたる政寿司 ぜん庵
    3 min walk
  • 北海あぶりやき 運河倉庫
    7 min walk
  • 魚屋直営食堂 うろこ亭
    2 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Hotel near Otaru Canal
Consider a stay at OMO5 Otaru by Hoshino Resorts and take advantage of a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski lift privileges, and ski privileges. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
  • A vending machine, a water dispenser, and smoke-free premises
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

Is OMO5 Otaru by Hoshino Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at OMO5 Otaru by Hoshino Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OMO5 Otaru by Hoshino Resorts?

Check-out is at 11:00 AM.

Where is OMO5 Otaru by Hoshino Resorts located?

Located near the slopes, this Otaru hotel is in the city center and within a 5-minute walk of Otaru Art Village, Otaru Canal, and Sakaimachi Street. Nichigin-dōri and Stained Glass Museum are just steps away. Otaru Station is 8 minutes by foot and Minami-Otaru Station is 19 minutes.

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Reviews

OMO5 Otaru by Hoshino Resorts Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 90 out of 167 reviews
Rating 8 - Good. 46 out of 167 reviews
Rating 6 - Okay. 16 out of 167 reviews
Rating 4 - Poor. 11 out of 167 reviews
Rating 2 - Terrible. 4 out of 167 reviews

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room with space to spread out.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jon M

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, check-in experience, wonderful staff, and great Room! Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Hyunjae

Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect stay. 2 nights 2 rooms. Clean facility. Great breakfast. Fantastic service from hotel staff. Will stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonger

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru
Stayed 2 nights in Dec 2025

10/10 Excellent

Ching-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are nice and good location to sightseeing spot.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Hooi Ping

Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Katharine

Liked: Amenities
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

8/10 Good

Hoi Ying Shania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Eng C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A littoral gem in Otaru

Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was new and clean. Food cuisines were delicious. The reception (a young lady) was pleasant and polite. The overall impression was great!
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

8/10 Good

TETSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enough. comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Wing Leung Jimson

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
location not really convenient by walking and suggest to take cab, there’s one convenient store by 2 min. walk and this is the only store nearby. bedroom is small and only able to open one luggage, but bathroom is nice n spacious. No coffee n teabag provide which is not humanize and need to go to ground floor to get drinking water, esp. in cold winter. breakfast is exquisite but taste is over rated but the environment of dining place is elegant.
Stayed 1 night in Feb 2024

4/10 Poor

Se Young

Liked: Staff & service
Disliked: Cleanliness, room comfort

Beautiful old building, horrible housekeeping.

Horrible housekeeping. I told the hotel that the water does not go down in the bathtub, and they said it is because the building is too old. I insisted that it is because the cleaning is not good enough as I found several strands of hair in the bathtub when I first went in. Housekeeping staff came and "worked" on it, and left after saying it cannot be fixed because the building is too old. I tried taking a shower instead. The shower booth was flooded within 2 minutes after I turned the water on. I lifted the heavy and slimy drain cover, cleaned the drain hole of hair and black grime with a toothbrush. Wow the old building rejuvenated,and the water went down like magic. The staffs at the front desk and the restaurant were kind and polite. What a pity that this dignified building is being ruined by such unqualified housekeeping staffs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

10/10 Excellent

Chi Wai W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay at Otaru

Very good hotel. Excellent location. Room is big and clean.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This class of hotel is no onsen really weird. The lobby too small and luggage storage using lockers is wasted the space
Stayed 1 night in Oct 2025

10/10 Excellent

Po Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Sep 2024