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New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Reception
Japanese Superior | 1 bedroom, premium bedding, down comforters, desk
Daily buffet breakfast (JPY 3200 per person)
Point of interest
New Otani Inn Sapporo is close to Sapporo TV Tower and JR Tower. Guests can shop on-site, dine at two restaurants, or relax at the café. Amenities include laundry services, luggage storage, and free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Comfort Double Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin | 1 bedroom, premium bedding, down comforters, desk

Moderate Twin

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, desk

Premium Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, premium bedding, down comforters, desk

Premium Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Triple

Moderate Triple | 1 bedroom, premium bedding, down comforters, desk

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Japanese Superior

Japanese Superior | 1 bedroom, premium bedding, down comforters, desk

Japanese Superior

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Moderate Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3

View all photos for Natural Comfort Floor Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor Large Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor King Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Moderate Large Twin Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Large Twin Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Deluxe Twin Room Non Smoking

  • Sleeps 4

View all photos for Natural Comfort Floor Twin Room Smoking　

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2

View all photos for Moderate Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Single Room Non Smoking

  • Sleeps 1

View all photos for Natural Comfort Floor Single Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Single Non Smoking

  • Sleeps 1

View all photos for Natural Comfort Double Room Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Smoking

  • Sleeps 2

View all photos for [Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

1 bedroom, premium bedding, down comforters, desk

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Moderate Twin Room

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room

  • Sleeps 2

View all photos for Premium Executive Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Executive Twin Room

  • Sleeps 2

View all photos for Premium Superior Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Twin Room Non Smoking

  • Sleeps 2

View all photos for Premium Superior Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Premium Corner Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for Premium Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room Non Smoking

  • Sleeps 2

View all photos for Japanese Superior Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Japanese Superior Room Non Smoking

  • Sleeps 6

View all photos for Premium Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Single Room Non Smoking

  • Sleeps 1

View all photos for Moderate Large Double Room

1 bedroom, premium bedding, down comforters, desk

Moderate Large Double Room

  • Sleeps 2

View all photos for Premium Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Double Room Non Smoking

  • Sleeps 2

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9.4 out of 10, Exceptional, 1,141 reviews
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About the neighborhood

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 8 min walk - 0.4 miles
  • Odori Park - 14 min walk - 0.8 miles
  • Hokkaido University - 14 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and laundry services
  • A banquet hall, meeting rooms, and a 24-hour front desk
  • A front-desk safe, a vending machine, and an elevator
Room features
All 340 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Similar properties

Exterior

Hotel Monterey Edelhof Sapporo

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,138 reviews
Hotel Monterey Edelhof Sapporo

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Otani Inn Sapporo?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Check-out is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower, Sapporo TV Tower, and Sapporo JR Tower. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

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Reviews

New Otani Inn Sapporo Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 290 out of 777 reviews
Rating 8 - Good. 314 out of 777 reviews
Rating 6 - Okay. 127 out of 777 reviews
Rating 4 - Poor. 32 out of 777 reviews
Rating 2 - Terrible. 14 out of 777 reviews

Reviews

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a double bed but they only had two twin beds
Stayed 3 nights in Sep 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Disliked: Room comfort

Mediocre facilities

A bit distant from popular town centre, particularly during winter ice festival that it took 2 to 3 bus stops to get there. Walking around in Jan to Feb (snowing) would be potentially risky for kids and elderly (not recommended strongly). Mediocre facilities commensurate with name of being an 'inn' and not a hotel. No shopping arcades or department stroes in vicinity and relatively expensive room charges during ice festival.
Stayed 1 night in Feb 2023

8/10 Good

Calbert

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Stayed 5 nights in Oct 2025

8/10 Good

Minoru

Liked: Staff & service
Disliked: Property conditions & facilities
エアコンが休止しており、日夜窓を開けて過ごした。また洗面所や室内の清掃が不十分と感じる。 但し、交通の便も良く宿泊費もリーズナブルでコスパは良い。また利用させていただくつもり。
Stayed 2 nights in Oct 2025

8/10 Good

Kouji

Liked: Staff & service, amenities
朝食バイキングは、いつも最高です
Stayed 1 night in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの接客たいようが良かった
Stayed 1 night in Sep 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で利用しました。
Stayed 1 night in Sep 2025

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
時計台やテレビ塔に近く駅へも買い物に行く事が出来て立地がとても良くキレイでした！
Stayed 1 night in Jun 2025

8/10 Good

nojiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外の方がかなりの人がいらっしゃり、 朝食のバイキングのルールが、守られず、残念でした。
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Cleanliness, staff & service
和室を利用させて頂きました。 家庭と同じようなお風呂が快適でした。お布団の寝心地がよくなかったのが残念でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

簡易キッチンあり、観光に便利

2階のある部屋に宿泊。思った以上に広く、ゆったり過ごせました。トイレも二つあり、簡易キッチンもあるので長期で泊まってみたいお部屋でした。 コンビニ、飲食店街、駅も近いので観光に便利でした。
Stayed 2 nights in May 2025

8/10 Good

kikumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフさん達が良い人でした 大通りやすすきのが近く、観光や食事も行きやすくとても良かったです
Stayed 1 night in Jul 2025

8/10 Good

Maiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーにはスタッフの方が何名かいて、すぐ対応してくれる。 建物が少し古い感じがあるが部屋は清潔に整っていてユニットバスは広めでゆっくりできた。 駅や観光地も近いのでとても便利です！
Stayed 1 night in Jul 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near station.
Stayed 4 nights in Jun 2025

6/10 Okay

Toshiaki

普通の並でした。
Stayed 1 night in Jul 2025

6/10 Okay

???

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
観光の拠点に便利な立地。そしてスタッフの方も優しく良かったです。 ただ、少し古いからなのか、トイレの水の流れは悪くて、1回軽くでは流れない。 飲み物の自販機も全部の階にないのと、製氷機は一カ所のみなので、ちょっと不便。
Stayed 1 night in Jun 2025

4/10 Poor

YASUCHIKA

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂の洗面器置台が使いにくく設計されている。 大変残念である
Stayed 1 night in Jun 2025

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, amenities
フロントの方々の対応は感じが良くて心地良かったです
Stayed 1 night in Jun 2025

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いですが、隅々まで掃除が行き届いており、サービスも心遣いもさすがなホテルでした。また利用したいです。
Stayed 2 nights in May 2025

10/10 Excellent

KOZUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄も近くにあり、交通の便が良かったです！ また、朝のバイキングも種類も多く、満足でした！
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUMA

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方々の対応がとても良かったです。
Stayed 1 night in May 2025

10/10 Excellent

shinzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
突然の予定変更にも気軽に対応して頂き、とても親身に対応して頂きました
Stayed 2 nights in May 2025

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