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Keio Plaza Hotel Sapporo

4.5 star property
Winter adventures await at this Sapporo hotel where travelers can spend days on the slopes and evenings relaxing by the welcoming lobby fireplace

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Photo gallery for Keio Plaza Hotel Sapporo

Breakfast and lunch served - Keio Plaza Hotel Sapporo (Sapporo)
Property video
Breakfast and lunch served - Keio Plaza Hotel Sapporo (Sapporo)
Lobby - Keio Plaza Hotel Sapporo (Sapporo)
Exterior - Keio Plaza Hotel Sapporo (Sapporo)
Keio Plaza Hotel Sapporo places travelers in the city's vibrant heart. Enjoy on-site shopping, a hair salon, nearby slopes, and Odori Park. Relax by the lobby fireplace or visit the bar. Multilingual staff and luggage storage add convenience. Guests love the delicious breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 53 of 53 rooms

View all photos for Premier Single Room

Premium bedding, in-room safe, individually decorated

Premier Single Room

  • Sleeps 1

View all photos for Premier Large Twin Room

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room

  • Sleeps 2

View all photos for Comfort Single Room

Premium bedding, in-room safe, individually decorated

Comfort Single Room

  • Sleeps 1

View all photos for Superior Queen Room

Premium bedding, in-room safe, individually decorated

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, individually decorated

Standard Twin Room

9.6 out of 10
Exceptional
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking | Premium bedding, in-room safe, individually decorated

Standard Large Twin Room Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Family Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Superior Large Twin Room

Superior Large Twin Room | Premium bedding, in-room safe, individually decorated

Superior Large Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Triple Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Queen Room

Premium bedding, in-room safe, individually decorated

Premier Queen Room

  • Sleeps 2

View all photos for Premier King Room

Premium bedding, in-room safe, individually decorated

Premier King Room

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, in-room safe, individually decorated

Accessible Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Comfort Queen Room

Premium bedding, in-room safe, individually decorated

Comfort Queen Room

  • Sleeps 2

View all photos for Comfort Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Deluxe Twin Room

  • Sleeps 3

View all photos for Premier Twin Room

Premium bedding, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Double Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Premium bedding, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2

View all photos for Standard Family Room

Premium bedding, in-room safe, individually decorated

Standard Family Room

  • Sleeps 4

View all photos for Standard Triple Room

Premium bedding, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3

View all photos for Superior Large Twin Room

Premium bedding, in-room safe, individually decorated

Superior Large Twin Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3

View all photos for Standard Large Twin Room

Premium bedding, in-room safe, individually decorated

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • Sleeps 2

View all photos for Premier Double Room

Premium bedding, in-room safe, individually decorated

Premier Double Room

  • Sleeps 2

View all photos for Plaza Corner King (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Corner King (suite Style)

  • Sleeps 3

View all photos for Plaza King (view Bath Suite Style)

Premium bedding, in-room safe, individually decorated

Plaza King (view Bath Suite Style)

  • Sleeps 2

View all photos for Plaza Twin (suite Style)

Premium bedding, in-room safe, individually decorated

Plaza Twin (suite Style)

  • Sleeps 2

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, individually decorated

Comfort Quadruple Room

  • Sleeps 4

View all photos for Premier Quadruple Room

Premium bedding, in-room safe, individually decorated

Premier Quadruple Room

  • Sleeps 4

View all photos for Comfort Large Twin Room

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room

  • Sleeps 2

About the neighborhood

Located in Sapporo City Centre, a neighborhood in Sapporo, Keio Plaza Hotel Sapporo is near a metro station. Sapporo Clock Tower and Sapporo Beer Museum are cultural highlights, while Hokkaido Shrine is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Sapporo Dome. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Nishi-Hatchome Stop is 13 minutes by foot and Kita-juni-jo Station is 15 minutes. Visit our Sapporo travel guide
Map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005

What's nearby

  • Hokkaido University
    Hokkaido University
    5 min walk - 0.3 miles
  • Sapporo JR Tower
    Sapporo JR Tower
    8 min walk - 0.4 miles
  • Sapporo city clock tower, in Hokkaido, Japan.
    Sapporo Clock Tower
    11 min walk - 0.6 miles
  • Odori Park
    Odori Park
    11 min walk - 0.6 miles
  • Sapporo TV Tower
    Sapporo TV Tower
    15 min walk - 0.8 miles

Getting around

  • Sapporo Station
    4 min walk
  • Nishi-Hatchome Stop
    13 min walk
  • New Chitose Intl. Airport (CTS)
    63 min drive

Restaurants

  • ラーメン二郎 札幌店
    3 min walk
  • 六花亭
    3 min walk
  • 六花亭 喫茶室
    2 min walk
  • 札幌つなぐ横丁
    2 min walk
  • 私は、貝になりたい
    2 min walk

About this property

Keio Plaza Hotel Sapporo

Luxury hotel near Hokkaido University
Located close to Sapporo Clock Tower and Odori Park, Keio Plaza Hotel Sapporo provides shopping on site, a hair salon, and dry cleaning/laundry services. Hit the slopes at this hotel featuring a ski shuttle. The on-site restaurant, Glass Seasons, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • Tour/ticket assistance, multilingual staff, and an elevator
  • A front-desk safe, 19 meeting rooms, and a vending machine
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 486 individually furnished rooms boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Deep soaking tubs, bidets, and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is Keio Plaza Hotel Sapporo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Keio Plaza Hotel Sapporo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Keio Plaza Hotel Sapporo located?

Located near the slopes, this Sapporo City Centre hotel is in the city center and within a 15-minute walk of Hokkaido University, Odori Park, and Sapporo Clock Tower. Sapporo TV Tower and Sapporo Beer Museum are also within 2 mi (3 km). Sapporo Station is only a 4-minute walk and Nishi-Hatchome Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Keio Plaza Hotel Sapporo Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1011 reviews
Rating 8 - Good. 228 out of 1011 reviews
Rating 6 - Okay. 51 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

Reviews

Verified

10/10 Excellent

kim chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpful staff. Great breakfast, many variety choices.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jun

Clean room, great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Minh-Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Toyota rent a car is in the same building so super convenient. Short walk to the main train station and shopping centres.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Citlalli Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, it was a few minutes away from the station, the room was very clean and the staff was kind. We absolutely recommend to stay there!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with super staff and comfortable rooms Very useful having the ski bus collection from the hotel lobby 👍👍 A bit if a walk to downtown but ok
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Close to Sapporo Station, full amenities, clean room, and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great restaurants and lounge, friendly staff and reasonable rate.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and amazing buffett breakfast Friendly staff and prompt service Near all locations
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Beat hotel of the trip. Nice staff, very good breakfast, 6 minutes Walking from the Station. Very clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yusefin

Liked: Cleanliness, amenities, property conditions & facilities
housekeeping was great, and amenities high quality.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ching-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is close to station and staff are nice!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, amenities
Staff and ambience
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well kept and clean. Service was top notch and efficient.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

joakim

Liked: Cleanliness, amenities, property conditions & facilities
A bit dated ! Felt like a 1980 hotel but location was nice , near Skii lift so very convenient. No real good restaurants in hotel but nice options to eat nearby
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and location was convenient to places we wanted to go to.
Stayed 7 nights in May 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Good location and easy access from Sapporo train station
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the bathroom was Japanese in style and that breakfast was small portions so that you could almost everything. Everyone on staff was kind and helpful. A wonderful stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jill Mariko

Liked: Amenities
Breakfast was wonderful. We could have eaten every day. The staff are consistently helpful, friendly and professional. Will be recommending this properly.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Sau-Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff, cleanliness& hotel amenities were excellent!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Had comfortable stay. Breakfast was excellent.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room for Japan. Very clean and very thorough cleaning every day. Staff were very friendly and super helpful. Check in /check out quick and efficient. Great location with Sapporo station 5 minutes walk away and main shopping area about 15 minutes walk.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Keng Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent direct transportation to and from CTS airport by premium bus service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I originally booked Keio Plaza Sapporo for its convenience, especially for catching the JR train to the airport on my last day. However, I was pleasantly surprised by how spacious and comfortable the hotel was. The staff were also very helpful throughout my stay. I wouldn’t hesitate to recommend this hotel to anyone visiting Sapporo.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally courteous staff assisted us with our needs. We liked the hotel being a 5 minute walk to Sapporo station, and we also took an advantage of guest parking on site for daily fee. We enjoyed a double bed room which was very spacious. The breakfast buffet was one of the best we had during our Japan vacation.
Stayed 1 night in Oct 2025