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Hotel Sonia Otaru

Property class: 4

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Photo gallery for Hotel Sonia Otaru

A modern indoor pool area with a view of a bridge and buildings. - Hotel Sonia Otaru (Otaru)
A modern kitchen with chefs preparing food, a long counter with papers, and minimalist decor including branches and white flowers. - Hotel Sonia Otaru (Otaru)
A modern indoor pool with clear water, stone tiles, and a glass wall. - Hotel Sonia Otaru (Otaru)
A hotel room with two beds, a TV, a desk, and a view of the sea. - Hotel Sonia Otaru (Otaru)
A multi-story hotel with balconies, a dome-shaped building to the right, and street lamps in front. - Hotel Sonia Otaru (Otaru)
Close to Otaru Canal, Hotel Sonia Otaru provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs. The on-site restaurant, 寿司バル イルオナイ（IL ONAI）, offers breakfast and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

A hotel room with two beds, a desk with a lamp, a TV, and a view of the city.

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

A hotel room with a large bed, a TV, a seating area, and a view of the city and ocean.

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

A hotel room with two beds, a TV, a small table, and a view of the ocean.

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

A hotel room with two beds, a TV, a desk, and a view of the sea.

Large Twin A, Non Smoking

  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

A hotel room with two beds, a TV, a balcony with a view of the city and ocean, and a chandelier.

Large Twin B, Non Smoking

  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, and a view of the city.

Large Twin C, Non Smoking

  • Canal view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with two beds, a TV, a desk, and a view of the sea.

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with two beds, a TV, a balcony with a view of the city and ocean, and a chandelier.

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, and a view of the city.

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

A hotel room with a large bed, a TV, a seating area, and a view of the city and ocean.

Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a view of the ocean.

Deluxe Twin Room, Non Smoking

  • Canal view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking

  • Canal view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a lamp, a TV, and a view of the city.

Twin Room, Non Smoking

  • Canal view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, a chandelier, and framed pictures on the wall.

Comfort Twin Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

A hotel room with two beds, a desk, a TV, and a view of the city.

Superior Twin, Canal View, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Canal view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

A hotel room with a large bed, two smaller beds, a sofa, a TV, and a chandelier.

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

A hotel room with a large bed, a sofa, a small table, and a chandelier.

Deluxe Twin Room, Accessible, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE DELUXE

  • Sleeps 4

View all photos for DOUBLE DELUXE KING BED

A hotel room with a bed, a desk, a chair, a TV, and large windows with a view.

DOUBLE DELUXE KING BED

  • Sleeps 3

DOUBLE DELUXE NON SMOKING

  • Sleeps 4

About the neighborhood

Located in Otaru, Hotel Sonia Otaru is in the historical district. Kiroro Resort and Kokusai Ski Resort are worth checking out if an activity is on the agenda. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Visit our Otaru travel guide
Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • A snow-covered canal with reflections of lights, buildings, and a crowd of people.
    Otaru Canal
    1 min walk - 0.1 miles
  • A train station with a blue locomotive, a statue, and a brick building with arched windows.
    Otaru City General Museum Ungakan
    2 min walk - 0.1 miles
  • A snowy street with various food stalls and a signboard advertising seafood, grilled meat, and curry.
    Sakaimachi Street
    5 min walk - 0.3 miles
  • A collection of antique gramophones and record players on a wooden table.
    Otaru Music Box Museum
    15 min walk - 0.8 miles
  • Rinyu Morning Market
    15 min walk - 0.8 miles

Getting around

  • Otaru Station
    9 min walk
  • Teine Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    87 min drive

Restaurants

  • ルタオ
    2 min walk
  • コメダ珈琲店 小樽運河通り店
    4 min walk
  • おたる政寿司 ぜん庵
    5 min walk
  • 魚屋直営食堂 うろこ亭
    2 min walk
  • LeTao Canal Plaza
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Sonia Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at Hotel Sonia Otaru?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hotel Sonia Otaru?

Check-out is at 11 AM.

Where is Hotel Sonia Otaru located?

Situated in the historical district, this hotel is steps from Otaru Art Village, Nichigin-dōri, and Stained Glass Museum. Otaru Canal and Otaru City General Museum Ungakan are also within 5 minutes. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sonia Otaru Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and easy access to central area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice area, friendly staff, and spacious rooms.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff, best location but poor maintenance
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was decent but there was no parking at the hotel and staff were not super helpful. Coffee cafe was open only for limited time and the breakfast was very expensive Overall ok experience but for price would have stayed elsewhere
Stayed 2 nights in Jun 2026