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Hotel Grand Terrace Chitose

3.0 star property
Travelers start their day with breakfast at YUUKARA restaurant, then recharge in the sauna or borrow a bicycle to explore the surrounding area

Choose dates to view prices

Photo gallery for Hotel Grand Terrace Chitose

Exterior - Hotel Grand Terrace Chitose (Chitose)
A traditional Japanese room with tatami flooring, a low table with a kettle, a television, and a futon bed. - Hotel Grand Terrace Chitose (Chitose)
A corridor with a textured floor, a fire extinguisher, and a stone sculpture. - Hotel Grand Terrace Chitose (Chitose)
Lounge - Hotel Grand Terrace Chitose (Chitose)
Breakfast and dinner served - Hotel Grand Terrace Chitose (Chitose)
Hotel Grand Terrace Chitose, in the city center, offers comfort and practicality. Guests can enjoy a rejuvenating sauna or savor authentic Japanese dishes at YUUKARA restaurant. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Single Room, Non Smoking

Blackout drapes, iron/ironing board (on request), WiFi (free)

Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

Blackout drapes, iron/ironing board (on request), WiFi (free)

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, a nightstand with a lamp, and a telephone.

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk with a television, a chair, a lamp, and a curtain.

Twin Room, Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Semi Double Room, Non Smoking

Blackout drapes, iron/ironing board (on request), WiFi (free)

Semi Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Smoking

Blackout drapes, iron/ironing board (on request), WiFi (free)

Semi Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for King Double Room, Non Smoking

King Double Room, Non Smoking | Blackout drapes, iron/ironing board (on request), WiFi (free)

King Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Double Room, Smoking

A hotel room with a bed, two armchairs, a small table, a desk with a TV, and a lamp.

King Double Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Superior Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Superior Twin Room, Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Smoking

A hotel room with two beds, a desk with a lamp, a chair, a nightstand with a phone, and a window with curtains.

Deluxe Twin Room, Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Connected Twin Room, Smoking

A hotel room with two beds, a desk with a television, a chair, a lamp, and a curtain.

Connected Twin Room, Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-Western Room, Smoking

A hotel room with a bed, a television, a shelf with a clock, and a small table with a cup.

Japanese-Western Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking | Blackout drapes, iron/ironing board (on request), WiFi (free)

Japanese Traditional Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

A hotel room with two beds, a desk with a television, a chair, a lamp, and a curtain.

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

A hotel room with two beds, a desk with a television, a chair, a lamp, and a curtain.

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Smoking

A hotel room with two beds, a nightstand, a lamp, and a wall-mounted phone.

Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Smoking

Junior Suite, Smoking | Blackout drapes, iron/ironing board (on request), WiFi (free)

Junior Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

Semi Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Blackout drapes, iron/ironing board (on request), WiFi (free)

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple (Twin + Extra Bed) Non-Smoking

Blackout drapes, iron/ironing board (on request), WiFi (free)

Triple (Twin + Extra Bed) Non-Smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Chitose, Hotel Grand Terrace Chitose is in the city center and near the airport. Ecorin Village and Sapporo Art Museum are cultural highlights, and some of the area's activities can be experienced at Chitose Inter Golf Club and New Chitose Airport Onsen. Chitose Salmon Aquarium and Yuni Garden are also worth visiting. Visit our Chitose travel guide
Map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520

What's nearby

  • A snowy urban street with a tall tower, street lamps, and people walking.
    Odori Park
    56 min drive - 29.6 miles
  • Aoba Park
    1 min walk - 0.1 miles
  • Chitose Inter Golf Club
    14 min walk - 0.8 miles
  • Chitose Salmon Aquarium
    3 min drive - 1.9 miles
  • Lake Shikotsu
    24 min drive - 18.9 miles

Getting around

  • Minami-Chitose Station
    3 min drive
  • Osatsu Station
    5 min drive
  • New Chitose Intl. Airport (CTS)
    7 min drive

Restaurants

  • レストラン ユーカラ
    2 min walk
  • 中華そば 鶴亀
    8 min walk
  • 北海道らーめん奥原流久楽千歳店
    2 min walk
  • 千歳 八天庵 本店
    7 min walk
  • しん
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,700 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUUKARA

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 for adults and JPY 800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Grand Terrace Chitose pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hotel Grand Terrace Chitose doesn't offer parking.

What time is check-in at Hotel Grand Terrace Chitose?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Grand Terrace Chitose?

Check-out is at 10:00 AM.

Where is Hotel Grand Terrace Chitose located?

Located in the heart of Chitose, this hotel is within a 15-minute walk of Aoba Park and Chitose Inter Golf Club. Chitose Salmon Aquarium is 1.5 mi (2.4 km) away. Chitose Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Terrace Chitose Reviews

8.0

Very Good

7.6

Cleanliness

7.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 277 out of 1000 reviews
Rating 8 - Good. 458 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent breakfast buffet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities
Great staff Totally enjoyed the public bath Great value
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Bao Quoc

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient if you want to stay close to the airport and shopping area. Staff member was helpful, even after checking in so late due to flight delays.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay everything was great the staff where really nice and there's a lot of free drinks and rice etc
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Convenient for airport, decent restaurant. Shuttle from airport available from where the shuttles stop between domestic and international. Excellent service but was hard to find out this information.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Used for an overnight stay prior to a flight from the nearby airport. The room was bright and comfortable. I appreciated the free parking and offer of airport shuttle, which I did not need.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Great service with English speaking crew
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Tomoyo

Liked: Staff & service, property conditions & facilities
Clean and quiet area. there are also some restaulants for dinner.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Kusuma Sari

Standard hotel

Good for relaxing
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Timothy David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chitose sirport

Good location close to airport and car rental. Nice restuarant.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice to stay.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.
Verified review

8/10 Good

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Verified review

6/10 Okay

Rocky

Liked: Cleanliness, staff & service, amenities
On the hotel details to add mentioned tattoo guest can't use the onsen
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Jeff

Disliked: Cleanliness, amenities, property conditions & facilities
Place was a complete dump. Onsen was tiny and disgusting. Staff was rude as hell. The room was locked at 75 degrees. Only way to get it to a steeple temp was to have the door open
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Bart

Liked: Cleanliness
Disliked: Staff & service
The guy at the front desk was not very good I asked him to call a cab he pointed at a phone Where the operator did not speak English When I asked again I was informed that was not his job
Stayed 1 night in Jan 2026
Verified review

8/10 Good

miho

Liked: Staff & service, amenities
スタッフの対応は良かったと思います。 しかし、私の利用した部屋は、カーペットには髪の毛がたくさん落ちているし、トイレも汚れているし、ドライヤーも置き忘れ？で、ここは掃除をしたのかな？と思いました。 こちらのホテルは、千歳駅から少し離れた場所にあるので、新千歳空港までの送迎のサービスは、大変ありがたかったです。
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

忍

Liked: Staff & service
お部屋の匂いが少しカビ臭い？感じがした。 ユニットバスはバスタブ以外のスペースが広くて良かったです。
Stayed 1 night in Jun 2026