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Hotel Torifito Otaru Canal

4.0 star property
Hotel with a restaurant, 4-minute walk to Otaru Canal

Choose dates to view prices

Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Lobby
Restaurant
Reception
Daily buffet breakfast (JPY 3000 per person)
Hotel Torifito Otaru Canal offers a welcoming base near the iconic waterway. Guests can relax in the indoor public bath, savor a meal at the on-site restaurant, and use free WiFi to plan their next adventure. Visitors appreciate the attentive staff and convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People | In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Twin Room for 2 People

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room for 1 Person

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Moderate Twin Room

Moderate Twin Room | In-room safe, desk, blackout drapes, soundproofing

Moderate Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 2 People

Superior Twin Room for 2 People | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 2 People

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 3 People

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout drapes, soundproofing

Family Twin Room for 4 People

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room for 1 Person

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout drapes, soundproofing

Twin Or Tatami Twin

  • Sleeps 2

View all photos for Universal Double Room

Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Universal Double Room

  • Sleeps 2

View all photos for Moderate Twin Room

In-room safe, desk, blackout drapes, soundproofing

Moderate Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Tatami Twin Room

In-room safe, desk, blackout drapes, soundproofing

Tatami Twin Room

  • Sleeps 2

View all photos for Family Twin Room

In-room safe, desk, blackout drapes, soundproofing

Family Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Tatami Twin Room

  • Sleeps 3

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About the neighborhood

Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 2 min walk - 0.1 miles
  • Sakaimachi Street - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.1 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬4 min walk
  • ‪魚真 - ‬3 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬2 min walk

About this property

Hotel Torifito Otaru Canal

Upscale hotel near Otaru Canal
Located close to Sakaimachi Street and Otaru Music Box Museum, Hotel Torifito Otaru Canal provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A reception hall, an elevator, and a vending machine
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 128 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Refrigerators, electric kettles, and heating

Similar properties

Lobby

Grids Premium Hotel Otaru

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 384 reviews
Grids Premium Hotel Otaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Frequently asked questions

Is Hotel Torifito Otaru Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Torifito Otaru Canal?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Hotel Torifito Otaru Canal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Torifito Otaru Canal?

Check-out is at 11 AM.

Where is Hotel Torifito Otaru Canal located?

Located in the heart of Otaru, this hotel is within a 5-minute walk of Sakaimachi Street and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 mi (3 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 19 minutes.

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Reviews

Hotel Torifito Otaru Canal Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great experience Efficient Breakfast buffet was great
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very centrally - only one block away from the Otaru canal. The immediate area featured tons of dining options. The room was small but very clean and functional. My only very minor complaint is that there is no coffee maker in the room. Everything else was great and I would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chia Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very good for family
Stayed 1 night in Apr 2025

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a great time to spend a night in Otaru, the hotel staff are nice and friendly.
Stayed 1 night in May 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out the staff attitude prompt immédiat attention to any request or need from the customer. Getting over an beyond expectations. Two world Bravo your management should be proud of the etiquette you endorsed
Stayed 1 night in Sep 2025

10/10 Excellent

Siew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfort & with onsen provided. Excellence experience during my stay. Thank you very much!!!
Stayed 2 nights in May 2025

8/10 Good

Suknirun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Nice stay whilst in Otaru. Clean and quiet hotel
Stayed 2 nights in Sep 2024

8/10 Good

Jey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe from theby the
Stayed 1 night in Apr 2025

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great sento downstairs. Enjoyed the modern style and clean rooms.
Stayed 1 night in Sep 2024

8/10 Good

BEE CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very near the Otaru cancel. There is onsen, even though is the simple one, but it is good enough.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the 2nd floor, i kept hearing some noise from the 1st floor, sounds like a door is keep opening and closing. The staff was great, my son left a backpack in the room, the staff email me and hold the bag for us. Thank you for your help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Staff & service, amenities, property conditions & facilities
We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor.
Stayed 1 night in Mar 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
We used Otaru as a base for skiing to Sapporo Teine and Kiroro. Good location for Otaru activities and restaurants. A warning to people that snow is not removed for sidewalks and makes walking terrible especially if you don’t have snow boots. Some people wear ice spikes that help.
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the scenic canal. A stone’s throw from the four major museums of the city. Lots of dinner options nearby. Vicinity to the bus stop to Mt Tengu or the train station. Breakfast was great even for the already high standards of Japanese hotel breakfasts. Very satisfied! One suggestion: Should have more than one or two English tv channels if you want to serve more international clientele.
Stayed 3 nights in Aug 2024

8/10 Good

Yui Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 4 nights in Feb 2025

6/10 Okay

JOCELYN S

Liked: Room comfort

an ok no nonsense hotel in busy tourist area

a bit pricey but if you want to be at the centre of town near the canal, amenities and service is straightforward. The male older staff at check-in needs to practice more in speaking and dealing with foreign guests, in the end, we got checked in. no parking but you will be directed to a nearby times parking space which is just a few steps away. they have public bath included in the price but we didnt get to use it as we expect it to be full since it is a busy hotel; we didnt try the breakfast (not included) as we need to head out early - overall still ok.
Stayed 1 night in Oct 2024

10/10 Excellent

ikegami

Liked: Cleanliness, staff & service, property conditions & facilities
食事も美味しかったですし、スタッフも、親切丁寧でした。ありがとう。
Stayed 1 night in Oct 2025

8/10 Good

miki

Liked: Cleanliness, amenities, property conditions & facilities
大浴場があるのがよかったです
Stayed 1 night in Oct 2025

10/10 Excellent

Henward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

HITOMI

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
部屋を一泊目に直ぐに替えてくださたので、スタッフの方は 親切で、とても良かったです。 部屋は、 あまりにも狭くて、荷物も、置くところがなかったし、夜は 下の方から、 騒音がひどく眠れなかったので フロントの方に お伝えしたら、 部屋を直ぐに替えてくださり、 良かったです。 ありがとうございました。
Stayed 2 nights in Oct 2025

8/10 Good

emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小樽駅に近かったのですが場所が分かりずらかった　路地に入る手前に案内板があればいいと思いました 部屋は広く清潔感がありスタッフも親切でした
Stayed 1 night in Oct 2025

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