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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

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Photo gallery for Grids Premium Hotel Otaru

Lobby
Exterior
Restaurant
Maisonnette Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Sauna, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • Ocean view
  • 31.0 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Maisonnette Double Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 17.0 sq m
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 16.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 17.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Compact Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Comfort Twin Room

  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds

View all photos for Maisonnette Double Room

Living area | 43-inch LCD TV with digital channels, TV

Maisonnette Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Compact Hollywood Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Compact Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Universal Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 51 min drive

Restaurants

  • ‪あまとう 洋菓子店 - ‬3 min walk
  • ‪日本橋 - ‬3 min walk
  • ‪ニュー三幸本店 - ‬1 min walk
  • ‪モスバーガー - ‬2 min walk
  • ‪鮨まるやま - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Upscale hotel near Otaru Canal
Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa, and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A vending machine, an elevator, and a 24-hour front desk
  • A front-desk safe
Room features
All 142 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Is Grids Premium Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grids Premium Hotel Otaru?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grids Premium Hotel Otaru?

Check-out is at 11:00 AM.

Where is Grids Premium Hotel Otaru located?

Situated in the historical district, this spa hotel is steps from Bank of Japan Museum and Sakaimachi Street. Otaru Canal and Otaru Music Box Museum are also within 1 mi (2 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 16 minutes.

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Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 305 reviews
Rating 8 - Good. 89 out of 305 reviews
Rating 6 - Okay. 16 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 3 out of 305 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

8/10

Great location
Stayed 1 night in Mar 2025

10/10

Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

10/10

Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

8/10

Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

10/10

Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Stayed 1 night in May 2025

10/10

Overall excellent and good experience
Stayed 2 nights in Mar 2025

8/10

Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025

10/10

Great rooms, friendly staff
Stayed 4 nights in Sep 2024

10/10

We love the chic hotel thank you
Stayed 2 nights in Jan 2025

10/10

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

10/10

Sweet
Stayed 2 nights in Apr 2025

8/10

The air conditioner always changes back to 27 degree Celsius automatically. That’s very uncomfortable for sleeping.
Stayed 1 night in May 2025

10/10

Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10

I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

10/10

Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby.
Stayed 1 night in Oct 2024

10/10

Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10

Convenient, nice onsen, just a tad small the room
Stayed 1 night in Nov 2024

10/10

Easy to get around ,Convenient store near by ,
Stayed 2 nights in Sep 2024

10/10

Very nice hotel with a great onsen, walking distance to the main street and otaru canal
Stayed 1 night in Jun 2024

8/10

Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Stayed 2 nights in Nov 2024

10/10

Great hotel to stay, near kiroro and many sight seeing spots! I would love to stay again! Only improvement is about the washing machine. That’s only 2 3kg washing machines (wash and dryer) which hard to fulfill the needs for longer term stay.
Stayed 3 nights in Dec 2024

10/10

Near the tourist shopping and restaurant street. I think this hotel is quite new. Everything in good quality.
Stayed 3 nights in Nov 2024

8/10

we stayed 3 nights with car parking, nice view room, good breakfast with nice arrangements. Staffs are polite and helpful, thanks all.
Stayed 3 nights in Sep 2024