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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Lobby
Restaurant
Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Sauna, steam room
Located near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a tranquil escape. Guests can recharge in the sauna or steam room, enjoy a buffet breakfast, and stay connected with high-speed WiFi throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

Compact Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4

View all photos for Universal Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Compact Hollywood Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2

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9.2 out of 10, Wonderful, 1,138 reviews
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About the neighborhood

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032

What's nearby

  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru Canal - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 51 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪ビストロ小泉 - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Upscale hotel near Otaru Canal
Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa, and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Concierge services
Room features
All 142 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Hotel Torifito Otaru Canal

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  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Is Grids Premium Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grids Premium Hotel Otaru?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grids Premium Hotel Otaru?

Check-out is at 11:00 AM.

Where is Grids Premium Hotel Otaru located?

Situated in the historical district, this spa hotel is within a 5-minute walk of Bank of Japan Museum and Sakaimachi Street. Otaru Canal and Otaru Music Box Museum are also within 1 mi (2 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 16 minutes.

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Grids Premium Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 383 reviews
Rating 8 - Good. 117 out of 383 reviews
Rating 6 - Okay. 18 out of 383 reviews
Rating 4 - Poor. 9 out of 383 reviews
Rating 2 - Terrible. 3 out of 383 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Atsuko

Liked: Amenities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025

10/10 Excellent

Miao-Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025

8/10 Good

SEI HEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Sep 2025

8/10 Good

LI YANG

Liked: Cleanliness, staff & service, property conditions & facilities
They say on your website
Stayed 3 nights in Oct 2025

8/10 Good

Sang Hee

Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

8/10 Good

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Wing Ho Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chin Jung

Liked: Cleanliness
It would be nice if there’s a free shuttle bus to the Otaru station
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

10/10 Excellent

HANYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

8/10 Good

DONGEUN

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Tzuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

YOON SEOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Stayed 2 nights in May 2025

10/10 Excellent

LAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love these hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little tourist hotel in centre of otaru

Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

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