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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Front of property - evening/night
Breakfast served
Lobby
1 bedroom, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

1 bedroom, desk, blackout drapes, soundproofing

Moderate Twin Room + Tatami, Non Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

1 bedroom, desk, blackout drapes, soundproofing

Moderate Twin Room, Non Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Smoking (21sqm)

1 bedroom, desk, blackout drapes, soundproofing

Moderate Twin Room, Smoking (21sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 21.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double Room, Smoking (15sqm)

1 bedroom, desk, blackout drapes, soundproofing

Moderate Double Room, Smoking (15sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

1 bedroom, desk, blackout drapes, soundproofing

Moderate Double Room, Non Smoking (15sqm)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Sakaimachi Street - 6 min walk - 0.4 miles
  • Otaru City General Museum Ungakan - 8 min walk - 0.4 miles
  • Otaru Canal - 8 min walk - 0.4 miles
  • Otaru Music Box Museum - 20 min walk - 1.1 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.5 miles

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪らーめん むくげ 長崎屋小樽店 - ‬3 min walk
  • ‪市場食堂味処たけだ - ‬1 min walk
  • ‪アイスクリームパーラー美園 - ‬3 min walk
  • ‪Cafe可否茶館 - ‬1 min walk
  • ‪西や - ‬1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel near Otaru Canal
Take advantage of dry cleaning/laundry services, a full-service spa, and a restaurant at Dormy Inn Premium Otaru Natural Hot Spring. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • An elevator, luggage storage, and a 24-hour front desk
  • A front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 245 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Partially open bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dormy Inn Premium Otaru Natural Hot Spring?

Self parking is available for JPY 1400 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is within a 15-minute walk of Nichigin-dōri and Otaru Canal. Sakaimachi Street and Old Endo Matabei House are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.

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Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10

Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

10/10

Hotel is facing the train station, just across the street and drop the luggage then start heading to go for food and shopping. The hot spring pools are amazing, definitely got to try! Staff are nice and friendly. Room inside is very comfortable to stay.
Stayed 1 night in May 2025

10/10

Great location!
Stayed 4 nights in Jan 2025

8/10

I was able to move around the hotel in the roomwear provided, which was comfortable.
Stayed 1 night in May 2025

10/10

Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

10/10

Great
Stayed 3 nights in Feb 2025

8/10

The public bath is great
Stayed 1 night in Feb 2025

6/10

Good Location if taking JR, yet decoration as a whole has been a bit outdated and worn out which might need renovation
Stayed 1 night in Apr 2025

10/10

Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

8/10

My first impression was of a cheap tourist hotel. Indeed the room was small, a bit Spartan and well worn. However, the public spaces are excellent, in particular the hot springs public bath was great. They have free washing machines including soap (200 yen for dryer), free ramen service in the evening and free coffee in the lobby ( in addition to coffee on the room). Location is good, next to main train station, and a reasonable walk to the local sites.
Stayed 1 night in May 2025

10/10

Good price. Provide free night food ramen. Breakfast is worth the cost. Public bath area is clean and relaxing. Double bed room is more suitable for solo travellers, suggest couple can choose Japanese style room instead. Japanese style room is warm and cozy, match with the city atmosphere well. Overall very recommend.
Stayed 2 nights in Apr 2025

10/10

Great location for train and bus station
Stayed 1 night in Oct 2024

8/10

The staff can be more helpful. We were the only ones checking in. It would be a lot more efficient if the staff instead of standing by the check in machine instructing us each step but keying in the required info for us. He didn’t provide us any info about the hotel facilities and the operating hours. I had to look them up.
Stayed 1 night in Jun 2025

10/10

Safe and good for staying.
Stayed 2 nights in Aug 2024

8/10

Hotel is clean but a little dated, breakfast was good. Location is excellent, close to train station, fish market and Sakaimachi shopping street.

10/10

good
Stayed 2 nights in Feb 2025

10/10

Public bath is an outstanding amenity; great breakfast buffet; lots of little perks (coffee, ice cream, late-night ramen). Five-star value at three-star prices!
Stayed 6 nights in Sep 2024

4/10

They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

6/10

Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

10/10

Great location, but onsen is not clean. Guests jump into onsen without taking shower first. I would recommend if you do skip the onsen as the location is really good.
Stayed 2 nights in Dec 2024

10/10

Right in front of the station. Very convenient.
Stayed 2 nights in Nov 2024

4/10

Too expensive for the quality.
Stayed 1 night in Jan 2025

10/10

The hotel was situated in a very convenient location, it is just opposite to the JR Otaru station and the Sankaku market is just next to the station. I have left a book at the hotel and the staff are very kind and efficient in helping to deliver it to my next hotel. I am very grateful to have stayed at this hotel and I will come back for sure!
Stayed 2 nights in Sep 2024

8/10

The hotel is so convenient directly across from the train station. Easy check in and helpful staff with some English spoken. The room was efficient with walk in shower, but no frills. The hotel is right on two major streets, but still very quiet. A taxi stand is located right in front of the hotel. The housekeeping staff are the stars of the show and took care of us.
Stayed 2 nights in Oct 2024