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Cross Hotel Sapporo

4.0 star property
Hotel with a restaurant, 6-minute walk to Sapporo TV Tower

Choose dates to view prices

Photo gallery for Cross Hotel Sapporo

Lounge
Lounge
Public bath
Property amenity
Bar (on property)
Located close to Sapporo TV Tower and Sapporo JR Tower, Cross Hotel Sapporo provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, individually decorated

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down comforters, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Hydromassage showerhead
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Hydromassage showerhead
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down comforters, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Hydromassage showerhead
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Bidet
  • 44 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
9.2 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 6 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles
  • Hokkaido University - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪poool SAPPORO - ‬2 min walk
  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk

About this property

Cross Hotel Sapporo

Upscale hotel near Sapporo TV Tower
Located close to Sapporo JR Tower and Tanukikoji Shopping Street, Cross Hotel Sapporo provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, wedding services, and a living plant wall
  • Luggage storage, concierge services, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 181 individually furnished rooms feature comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, hair dryers, and shampoo
  • HDTVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Similar properties

Exterior

SAPPORO HOTEL by GRANBELL

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 279 reviews
SAPPORO HOTEL by GRANBELL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is Cross Hotel Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cross Hotel Sapporo?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Cross Hotel Sapporo?

Check-out is at 11 AM.

Where is Cross Hotel Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo TV Tower, Sapporo JR Tower, and Tanukikoji Shopping Street. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 5-minute walk and Odori Station is 6 minutes.

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Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.
Stayed 8 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city!
Stayed 4 nights in Jul 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Great choice for a comfortable stay within walking distance to train station, parks, shopping and dining.
Stayed 4 nights in May 2025

8/10 Good

Wai

Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

JEONGHYEON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 4 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and polite staff
Stayed 1 night in Aug 2025

10/10 Excellent

Hiroko

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation and fantastic view from the public bath
Stayed 5 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to Sapporo station and Odori park. I had a Cross room so I also had access to the lounge, a very nice feature. A great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Gorman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet. Big clean rooms and amazing public bath.
Stayed 3 nights in Jun 2025

10/10 Excellent

young rak

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and the breakfast buffet was above and beyond! Service was fantastic and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jer Horng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiaochun

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station and close to a number of sightseeing sites.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Charming Hotel

We had a great time staying in Cross Hotel Sapporo, very comfortable stay. Excellent Customer Service., we will choose this hotel again, when we visit Sapporo next time.
Stayed 2 nights in May 2025

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and convenient. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Xiaoya

Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenience location with good food.
Stayed 3 nights in May 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

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