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Cross Hotel Sapporo

4.0 star property

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Photo gallery for Cross Hotel Sapporo

Public bath - Cross Hotel Sapporo (Sapporo)
Lounge - Cross Hotel Sapporo (Sapporo)
Property amenity - Cross Hotel Sapporo (Sapporo)
Exterior - Cross Hotel Sapporo (Sapporo)
Daily buffet breakfast for a fee - Cross Hotel Sapporo (Sapporo)
Located close to Sapporo TV Tower and Sapporo JR Tower, Cross Hotel Sapporo provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Semi double Room (Shower Only)

9.6 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down comforters, in-room safe, blackout drapes, iron/ironing board

Run of the House

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Twin Room (Shower Only) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for +Run of house

+Run of house | Down comforters, in-room safe, blackout drapes, iron/ironing board

+Run of house

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Near a metro station, Cross Hotel Sapporo is in Sapporo City Centre, a neighborhood in Sapporo with good shopping. Sapporo JR Tower and Tanukikoji Shopping Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Odori Park and Nakajima Park. Looking to enjoy an event or a game? See what's going on at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Visit our Sapporo travel guide
Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo city clock tower, in Hokkaido, Japan.
    Sapporo Clock Tower
    2 min walk - 0.1 miles
  • Sapporo TV Tower
    Sapporo TV Tower
    6 min walk - 0.4 miles
  • Sapporo JR Tower
    Sapporo JR Tower
    8 min walk - 0.5 miles
  • Tanukikoji Shopping Street
    Tanukikoji Shopping Street
    9 min walk - 0.5 miles
  • Odori Park
    Odori Park
    12 min walk - 0.7 miles

Getting around

  • Sapporo Station
    5 min walk
  • Odori Station
    6 min walk
  • New Chitose Intl. Airport (CTS)
    57 min drive

Restaurants

  • 雪印パーラー 札幌本店
    2 min walk
  • poool SAPPORO
    2 min walk
  • かけはし 北二条店
    1 min walk
  • 北海道らーめん奥原流久楽本店
    2 min walk
  • Japanese Ramen Noodle Lab Q
    1 min walk

About this property

Cross Hotel Sapporo

Upscale hotel near Sapporo TV Tower
Located close to Sapporo JR Tower and Tanukikoji Shopping Street, Cross Hotel Sapporo provides an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Concierge services, luggage storage, and a 24-hour front desk
  • A living plant wall, a front-desk safe, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, hair dryers, and shampoo
  • HDTVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cross Hotel Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Cross Hotel Sapporo?

Check-out is at 11 AM.

Where is Cross Hotel Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo TV Tower, Sapporo JR Tower, and Tanukikoji Shopping Street. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 5-minute walk and Odori Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cross Hotel Sapporo Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Marrie Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice onzen, awesome breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the train station was walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location .Immaculate. Comfortable. Very helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location- walkable to many attractions.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ka-Kit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful. Good location and easy to walk to the JR Sapporo station.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bhuwan

Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Edie

Liked: Cleanliness, staff & service, amenities
Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjie

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very big. The interior is very cool and nice. The breakfast has good variety.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Teresa ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful. Excellent location
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Stayed 5 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.
Stayed 2 nights in Nov 2025