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Comfort Hotel Sapporo Susukino

3.0 star property

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Reception - Comfort Hotel Sapporo Susukino (Sapporo)
Property amenity - Comfort Hotel Sapporo Susukino (Sapporo)
Exterior - Comfort Hotel Sapporo Susukino (Sapporo)
Property amenity - Comfort Hotel Sapporo Susukino (Sapporo)
Property amenity - Comfort Hotel Sapporo Susukino (Sapporo)
Close to Nijo Market and Tanukikoji Shopping Street, Comfort Hotel Sapporo Susukino provides a free breakfast buffet, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Room amenity

Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Sapporo, Comfort Hotel Sapporo Susukino is in the city center. Tanukikoji Shopping Street and Nijo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nakajima Park and Odori Park. Check out an event or a game at Sapporo Dome, and consider making time for Makomanai Sekisui Heim Ice Arena, a top attraction not to be missed. Visit our Sapporo travel guide
Map
1-2-10 Nishi, Minami 5-Jo, Chuo-Ku, Sapporo, Hokkaido, 064-0805

What's nearby

  • Tanukikoji Shopping Street
    Tanukikoji Shopping Street
    3 min walk - 0.2 miles
  • Nijo Market
    Nijo Market
    3 min walk - 0.2 miles
  • Sapporo TV Tower
    Sapporo TV Tower
    8 min walk - 0.5 miles
  • Nakajima Park
    Nakajima Park
    11 min walk - 0.6 miles
  • Susukino Street
    2 min walk - 0.1 miles

Getting around

  • Hosui-Susukino Station
    1 min walk
  • Sapporo Station
    14 min walk
  • Sapporo Okadama Airport (OKD)
    28 min drive

Restaurants

  • 居酒商 古典家
    1 min walk
  • SALVATORE CUOMO & BAR すすきの
    1 min walk
  • 甘味処デンキ茶房
    1 min walk
  • Holiday
    1 min walk
  • 赤門倶楽部
    1 min walk

About this property

Comfort Hotel Sapporo Susukino

Hotel near Odori Park
Close to Nijo Market and Tanukikoji Shopping Street, Comfort Hotel Sapporo Susukino provides a free breakfast buffet, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-in, and an elevator
  • A vending machine, a 24-hour front desk, and luggage storage
  • A front-desk safe
  • Guest reviews say great things about the first-rate property condition
Room features
All 152 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Sapporo Susukino
Comfort Sapporo Susukino
Comfort Hotel Sapporo Susukino Hotel
Comfort Hotel Sapporo Susukino Sapporo
Comfort Hotel Sapporo Susukino Hotel Sapporo

Frequently asked questions

Is Comfort Hotel Sapporo Susukino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per night.

What time is check-in at Comfort Hotel Sapporo Susukino?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel Sapporo Susukino?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Sapporo Susukino located?

Located in Sapporo City Centre, this hotel is within a 5-minute walk of Susukino Street and Tanukikoji Shopping Street. Nijo Market and Nakajima Park are also within 15 minutes. Hosui-Susukino Station is only a 2-minute walk and Susukino Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Sapporo Susukino Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 174 out of 253 reviews
Rating 8 - Good. 65 out of 253 reviews
Rating 6 - Okay. 9 out of 253 reviews
Rating 4 - Poor. 4 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

Reviews

Verified

10/10 Excellent

Wilkins

Comfortable room and good breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the money. Convenient location.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Yuk Kwan

Liked: Cleanliness, staff & service
The room was big, clean and comfortable. Breakfast was ok; all-day coffee and tea was a plus. Susukino subway station's right outside the hotel. Super convenient. I'd stay here again if I'm ever back in Sapporo.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice breakfast Very good location
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Ioanna

Great location, free breakfast super convenient, people super polite!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, lovely complimentary breakfast, neat tidy rooms, helpful staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Mable A

Liked: Cleanliness, property conditions & facilities
I had a pleasant experience at this hotel. It was clean, and the staff were polite and friendly. The breakfast was also a nice touch and quite enjoyable.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Seung Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean and well serviced hotel near the Hakodate train station.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hueyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast, big size room and the excellent service.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good breakfast. Room is clean.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is really good
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Hyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice breakfast.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central areas with lots of shopping and eateries nearby in the Odori-Susukino area
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
complimentary breakfast
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and staff was so friendly. Great and convenient location with lots of shopping and dining options within walking distance. Complimentary breakfast was a great way to start your day.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel. Might be 3 star hotel but 5 stars for staff and 5 star location. Rooms are quite spacious and comfortable. Very clean. Friendly and helpful staff. Very good breakfast included in the price of room. Location is excellent being a few minutes walk from Susukino station and shopping area. Metro station right outside the hotel door. Would stay at this hotel again for sure.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

TODD ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical, convenient, and clean. Ideal amenities for those that prefer sightseeing.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

CHI LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Clean and cozy. Staff members are helpful, good customer service. Recommended.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Charlie

Liked: Staff & service
I really enjoy and happy with my room but Susukino area is too dangerous.
Stayed 14 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Front desk staff were able to speak English.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Low Poh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel at good location. Near to but not far from the more crowded area. About 5-7min walk to Susukino station and nice food. Hotel staff friendly, room is clean with bathtub and hotel provide free breakfast (simple and nice) and drinks during the day. It’s a small hotel, fuss free and straightforward check-in and check-out process.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

We like the hotel, very convenient. Next to subway station, the airport bus stop about 15mins walk. You can go to airport either by train or bus; Odori park about 20mins walk - there is Sapporo summer beer festival now: food and beers, so fun. Tanukikoji shopping street around 7mins walk, a lot of shopping, food. Convenient store 2mins walk from the hotel. Hotel room isn’t too small, we had 3 beds, clean, has everything we need for the room. Breakfast wasn’t a lot of choices but it’s free. Price and location are great, we will stay here again when we visit Sapporo.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are super friendly and helpful, and the facility was clean. Our included breakfast featured a nice variety of foods. The room itself (double) was very uncomfortably tiny. There was literally no place to put any of our belongings, besides a tiny cutout near the door (1' x 1.5'). I ended up stacking my bags and belongings at the foot of the bed, while my wife stacked hers beside it. The bed was in the corner, so there was no way for me to get off of it without crossing over my partner. Again, the hotel is nice, clean, well-situated, and recommended. Just be aware that our room was tiny, even by Japan standards.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok: the rooms are small with very little storage. You essentially have to leave everything in your suitcase. Toiletries are also limited: no lotion for instance. I struggled quite a bit with keeping the room warm enough: the Air Conditioning would go on standby when you left the room (as you remove your key card from the slot at the entrance). I understand the desire to conserve energy, I appreciate the sentiment but noone wants to go back to a chilly room at the end of a chilly, snowy/wet day! I bypassed the system by inserting another card and leaving it on (at a low setting) all day but I don’t think I should have had to do that. (And even still, the AC seemed to randomly start blowing chilly air when the room wasn’t that warm to begin with) Also, note that the fridge will be set at “1” (meaning practically OFF). Turn that sucker up if you want your stuff chilled. Now, the breakfast buffet is indeed pretty good, though I gather that other hotels offer similarly good breakfast buffets. Overall, it’s an economical option with little-frills service. It’s fine.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Good service from front desk and breakfast staff. Breakfast was good and hearty like a home cook meal. Room is clean when we checked in. Was maintained during our stay
Stayed 5 nights in Nov 2025