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Authent Hotel Otaru

Property class: 4

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Photo gallery for Authent Hotel Otaru

A swimming pool with a tiled floor, wooden ceiling, and a wall with a large window. - Authent Hotel Otaru (Otaru)
Property video
Elevator - Authent Hotel Otaru (Otaru)
A spacious lobby with a high ceiling, large windows, and indoor trees. - Authent Hotel Otaru (Otaru)
A hotel room with a bed, a sofa, a desk, and a view of the city at dusk. - Authent Hotel Otaru (Otaru)
Located close to Otaru Canal and Otaru Music Box Museum, Authent Hotel Otaru provides an indoor public bath (no minerals), a coffee shop/cafe, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Semi Double Room

Down comforters, desk, soundproofing, iron/ironing board (on request)

Semi Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Double Room(for 2 person) Non Smoking(18 square meter)

8.4 out of 10
Very good
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with curtains.

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

A hotel room with three beds, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

A hotel room with two beds, bedside tables with lamps, a desk, a chair, and a TV on a cabinet.

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with curtains.

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Room 18 ㎡

A hotel room with a bed, a chair, a table, a lamp, and a picture on the wall.

Standard Double Room 18 ㎡

  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Semi-double Room 18 ㎡

A hotel room with a bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Standard Semi-double Room 18 ㎡

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

A hotel room with a large bed, a sofa, a desk, and a mirror.

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

A hotel room with a bed, a chair, a bedside table with a lamp, and a framed picture on the wall.

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

A hotel room with a bed, a chair, a bedside table with a lamp, and a framed picture on the wall.

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Otaru, Authent Hotel Otaru is in the city center. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Otaru Kihinkan and Otaru Aquarium. Otaru Canal and Otaru Music Box Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Otaru travel guide
Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • A garden with a green wall, a wooden bench, and people walking.
    Sakaimachi Street
    6 min walk - 0.4 miles
  • A snow-covered canal with reflections of lights, buildings, and a crowd of people.
    Otaru Canal
    6 min walk - 0.4 miles
  • A collection of antique gramophones and record players on a wooden table.
    Otaru Music Box Museum
    17 min walk - 0.9 miles
  • Tomioka Catholic Church
    11 min walk - 0.6 miles
  • Rinyu Morning Market
    3 min drive - 1.1 miles

Getting around

  • Otaru Station
    6 min walk
  • Teine Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    88 min drive

Restaurants

  • あまとう
    1 min walk
  • カサブランカ
    1 min walk
  • 中華食堂 桂苑
    1 min walk
  • モスバーガー 小樽静屋通店
    1 min walk
  • みよ福
    2 min walk

Similar properties

Exterior
Hotel Nord Otaru
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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting room

Spa

  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Check-out is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 6 minutes by foot and Minami-Otaru Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Authent Hotel Otaru Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 966 reviews
Rating 8 - Good. 401 out of 966 reviews
Rating 6 - Okay. 88 out of 966 reviews
Rating 4 - Poor. 23 out of 966 reviews
Rating 2 - Terrible. 6 out of 966 reviews

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to the train station. Clean and modern facilities with public baths and bar. Fantastic breakfast with a choice of Japanese set breakfast or western style breakfast buffet. Highly recommend for those looking to stay in Otaru in comfort.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, clean rooms, nice lounge for guests
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and helpful staff, excellent potato soup.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned a room with partially obstructed sea view which is not too bad. The public bath is clean and well maintained.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Leonore

Liked: Staff & service, amenities
Dated hotel not very well maintained. Large room but mold on windows. Breakfast was not good. Location was great, free bicycle rentals, onsen and sauna were great as well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ee Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room and facilities.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Naoyuki

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Loralei

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Shuk Man Margaret

Liked: Staff & service
The hotel is near Lawson. The staff is friendly and helpful. They would help to carry the luggage when you arrive or leave. Only one thing, the bathroom is not bright enough. The other things are okay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable with excellent service. 10/10 rating.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Linh

Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located within walking distance to the train station, food and shopping.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

WEI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Yuk Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this hotel and is getting better and better
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025