See all properties

Authent Hotel Otaru

3.5 star property
Hotel with 3 restaurants, a quick walk to Otaru Canal

Choose dates to view prices

Photo gallery for Authent Hotel Otaru

Exterior
2 bars/lounges
Lobby
2 bars/lounges
Authent Suite,Non Smoking | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Semi-double bedroom (for 2people) Non smoking

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom (for 2people) Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking (3 Semi Double Bed)

Triple Room, Non Smoking (3 Semi Double Bed) | 1 bedroom, down comforters, desk, soundproofing

Triple Room, Non Smoking (3 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 27 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Twin Room, Non Smoking (2 Semi Double Bed)

1 bedroom, down comforters, desk, soundproofing

Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi-double bedroom (for 1 person) Non smoking

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom (for 1 person) Non smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Deluxe Twin Room, Non Smoking (2 Semi Double Bed) | 1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (For One Person)

1 bedroom, down comforters, desk, soundproofing

Twin Room, Non Smoking (For One Person)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking | 1 bedroom, down comforters, desk, soundproofing

Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite,Non Smoking

Authent Suite,Non Smoking | 1 bedroom, down comforters, desk, soundproofing

Authent Suite,Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Deep soaking bathtub
  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Quadruple Room

1 bedroom, down comforters, desk, soundproofing

Quadruple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

1 bedroom, down comforters, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

1 bedroom, down comforters, desk, soundproofing

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

1 bedroom, down comforters, desk, soundproofing

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, down comforters, desk, soundproofing

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, down comforters, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, down comforters, desk, soundproofing

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Room C

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room C

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room B

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room B

  • Sleeps 2
  • 4 Twin Futons

View all photos for Barrier-Free Room

1 bedroom, down comforters, desk, soundproofing

Barrier-Free Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for ROYAL SUITE

1 bedroom, down comforters, desk, soundproofing

ROYAL SUITE

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room（single Use）

1 bedroom, down comforters, desk, soundproofing

Twin Room（single Use）

  • Sleeps 1
  • 2 Twin Beds

View all photos for Semi Double Room（Double Occupancy）

1 bedroom, down comforters, desk, soundproofing

Semi Double Room（Double Occupancy）

  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
Hotel Torifito Otaru Canal

About the neighborhood

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 78 min drive

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪みよ福 - ‬2 min walk

About this property

Authent Hotel Otaru

Hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Authent Hotel Otaru provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Multilingual staff, a porter/bellhop, and 1 meeting room
  • Coffee/tea in the lobby, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 175 rooms have comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and bidets
  • LED TVs with digital channels
  • Refrigerators, children's slippers, and free tea bags/instant coffee

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Authent Hotel Otaru?

Self parking is available for JPY 1500 per night.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Check-out is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this spa hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Authent Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 832 reviews
Rating 8 - Good. 352 out of 832 reviews
Rating 6 - Okay. 73 out of 832 reviews
Rating 4 - Poor. 19 out of 832 reviews
Rating 2 - Terrible. 5 out of 832 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

I'm very glad to stay here
Stayed 4 nights in Jan 2025

10/10

Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

10/10

Location is good
Stayed 2 nights in Jul 2024

10/10

Very good, close to city
Stayed 2 nights in Apr 2024

8/10

Good environment
Stayed 4 nights in Dec 2024

10/10

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024

10/10

Very good staff.
Stayed 1 night in May 2024

10/10

Great
Stayed 3 nights in Sep 2024

8/10

Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024

10/10

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024

10/10

good
Stayed 2 nights in Dec 2024

6/10

Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10

Staff are very poilet
Stayed 2 nights in Jun 2024

6/10

good
Stayed 2 nights in Jul 2024

10/10

近くの駐車場が空いてなかったのが残念💦
Stayed 1 night in Jun 2025

2/10

大浴場もに管理されていて小樽観光には最高のロケーシですです
Stayed 1 night in Jun 2025

10/10

とてもきれいなホテルで、ゆっくりできました。朝のバイキングと和食の朝食も美味しかったです。夕食で、外に出るのが面倒だったので、(終了ギリギリ？)和食のレストランに急遽行きましたが、入れていただけました。 　スタッフの方々の対応はとてもよかったです。また泊まりに行きたいです。
Stayed 2 nights in May 2025

8/10

Stayed 1 night in Apr 2025

10/10

今回3回目の宿泊になります。 1回目は、30年前に伺ったのですが 昔と変わらず、素敵なお部屋でした。 スタッフの方も親切に接していただき 最高の思い出になりました。 また、伺いたいと思いました。
Stayed 1 night in May 2025

8/10

総合的に良かった。
Stayed 3 nights in Apr 2025

8/10

Stayed 1 night in May 2025

6/10

駐車場が狭い事以外は良かった
Stayed 1 night in May 2025

8/10

フロントを通して11階のレストランを予約しましたが、 予約が通っていませんでした。しかしソムリエ、スタッフの感じはよく満足なのですが、2名でセットメニュー1品と、アラカルトを注文させていただきました。「肉は200グラムですのでお二人に小分けしますか」とのお話で、二皿に分けて提供されました。アラカルトが来た段階で何か肉の量が多いと気ずき、更に「セットにはドリンクが2品つきますので、もう2ドリンクどうぞ」と言われたこの段階で二人で3品注文していたことに気ずきました。レジでは注文を読み上げられて「お間違いは有りませんね」ということで「ハイ」とお答えしました。 非常に美味しかったのと、ビールワインなど2品がセットになっている割には価格が手頃、ソムリエ等の対応も丁寧、お勧めしたいです。
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

員工友善度一般，但是環境不錯
Stayed 1 night in Apr 2025