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Authent Hotel Otaru

3.5 star property
Hotel with 3 restaurants, a quick walk to Otaru Canal

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Photo gallery for Authent Hotel Otaru

Stunning hotel building with a curved corner design, featuring evenly spaced windows and a glass entrance.
Welcome to our hotel lobby, featuring a beautiful floral arrangement and a minimalist design with a light-colored tile floor.
Enjoy a city view from the comfort of your room, featuring a large window, a desk, a chair, a bedside table, a lamp, and a comfortable bed.
Enjoy a casual meal on the balcony with a view of the ocean and cityscape.
Relax in our spacious lobby with comfortable seating, a beautiful painting, and lush greenery.

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | 1 bedroom, down comforters, desk, soundproofing

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

1 bedroom, down comforters, desk, soundproofing

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | 1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

1 bedroom, down comforters, desk, soundproofing

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter) | 1 bedroom, down comforters, desk, soundproofing

Double Room(for 2 person) Non Smoking(18 square meter)

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter) | 1 bedroom, down comforters, desk, soundproofing

Authent Suite(for 2 person) Non Smoking (54 square meter)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Quadruple Room

1 bedroom, down comforters, desk, soundproofing

Quadruple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

1 bedroom, down comforters, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

1 bedroom, down comforters, desk, soundproofing

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

1 bedroom, down comforters, desk, soundproofing

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, down comforters, desk, soundproofing

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, down comforters, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, down comforters, desk, soundproofing

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Room C

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room C

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room B

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room B

  • Sleeps 2
  • 4 Twin Futons

View all photos for Barrier-Free Room

1 bedroom, down comforters, desk, soundproofing

Barrier-Free Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for ROYAL SUITE

1 bedroom, down comforters, desk, soundproofing

ROYAL SUITE

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room（single Use）

1 bedroom, down comforters, desk, soundproofing

Twin Room（single Use）

  • Sleeps 1
  • 2 Twin Beds

View all photos for Semi Double Room（Double Occupancy）

1 bedroom, down comforters, desk, soundproofing

Semi Double Room（Double Occupancy）

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles
  • Otaru Aquarium - 6 min drive - 3.5 miles

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 78 min drive

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪みよ福 - ‬2 min walk

About this property

Authent Hotel Otaru

Hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Authent Hotel Otaru provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a gift shop
  • An elevator, a 24-hour front desk, and 1 meeting room
  • Multilingual staff, a vending machine, and a front-desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 175 rooms have comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and bidets
  • LED TVs with digital channels
  • Refrigerators, children's slippers, and free tea bags/instant coffee

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Authent Hotel Otaru?

Self parking is available for JPY 1500 per night.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Check-out is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this spa hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes.

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Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 387 out of 850 reviews
Rating 8 - Good. 360 out of 850 reviews
Rating 6 - Okay. 78 out of 850 reviews
Rating 4 - Poor. 20 out of 850 reviews
Rating 2 - Terrible. 5 out of 850 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025

8/10 Good

Loralei

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025

10/10 Excellent

Ee Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

8/10 Good

Charm Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024

8/10 Good

Naoyuki

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024

10/10 Excellent

Takenori

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

6/10 Okay

Linh

Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heineken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Wan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very poilet
Stayed 2 nights in Jun 2024

6/10 Okay

TONG

good
Stayed 2 nights in Jul 2024

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
10ヶ月前まで小樽に住んでいましたので、 街の事は特にありませんが、ホテルのお部屋もゆったりしていて清潔で居心地が良かったです。 来年もオーセントホテルを利用させていただく予定です。
Stayed 3 nights in Jul 2025

10/10 Excellent

MASANORI

Liked: Cleanliness, staff & service, property conditions & facilities
夕食時入船を利用しました。寿司会席は、メニューや料理が素晴らしく、大変美味しくいただきました。パン屋さんのパン、コーンブレット は、朝食に美味しくいただきました。
Stayed 1 night in Jul 2025

6/10 Okay

Keizo

Stayed 1 night in Jun 2025

6/10 Okay

Miki

Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, amenities
部屋が思っていたより広くて快適でした。 駅からも近く使いやすいホテルでした。 チェックイン前にもかかわらず、部屋が空いているからと早目に入らせてもらえたり助かりました。
Stayed 1 night in Jun 2025

4/10 Poor

Seiji

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
安いプランだからか？ 最低限のサービスは必要なのでは、ホテル自体のレベルが問われる事のなりました！
Stayed 2 nights in Jun 2025

8/10 Good

Okada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くの駐車場が空いてなかったのが残念💦
Stayed 1 night in Jun 2025

2/10 Terrible

hiroaki

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
大浴場もに管理されていて小樽観光には最高のロケーシですです
Stayed 1 night in Jun 2025

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
とてもきれいなホテルで、ゆっくりできました。朝のバイキングと和食の朝食も美味しかったです。夕食で、外に出るのが面倒だったので、(終了ギリギリ？)和食のレストランに急遽行きましたが、入れていただけました。 　スタッフの方々の対応はとてもよかったです。また泊まりに行きたいです。
Stayed 2 nights in May 2025

8/10 Good

MASAYUKI

Stayed 1 night in May 2025