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Air Terminal Hotel

Property class: 3

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Photo gallery for Air Terminal Hotel

Three Japan Airlines planes parked at an airport terminal with a building in the background. - Air Terminal Hotel (Chitose)
A spacious lobby with a checkered floor, multiple seating areas, and a central floral arrangement. - Air Terminal Hotel (Chitose)
A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a lamp. - Air Terminal Hotel (Chitose)
A covered outdoor hot spring area with wooden beams, a stone pathway, and a bench. - Air Terminal Hotel (Chitose)
A spacious lobby with a reception area, multiple tables with red tablecloths, and a traditional Japanese aesthetic with wooden flooring and shoji screens. - Air Terminal Hotel (Chitose)
Air Terminal Hotel provides amenities like dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Single Room Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a plant.

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non-smoking, Runway View

A hotel room with a bed, a desk, a chair, a TV, and two bedside lamps.

Deluxe Double Room, Non-smoking, Runway View

  • Sleeps 2
  • Free wired internet

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Single Room, Non Smoking

9.2 out of 10
Wonderful
(126 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, and a television.

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Double Room, Smoking

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Double Room, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(72 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room, Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a lamp.

Deluxe Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Scenic View Double Room Smoking

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Scenic View Double Room Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Chitose, Air Terminal Hotel is connected to the airport. New Chitose Airport Onsen and Siam Lock Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Utonai-ko Sanctuary and Shikotsu-Toya National Park. Chitose Salmon Aquarium and Tomakomai City Science Museum are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Chitose travel guide
Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012

What's nearby

  • A snow-capped mountain with bare trees in the foreground and a body of water in the background.
    Shikotsu-Toya National Park
    32 min drive - 22.7 miles
  • A large, curved metal structure with a glass walkway on top.
    Daiwa House Premist Dome
    53 min drive - 28.8 miles
  • New Chitose Airport Onsen
    3 min walk - 0.2 miles
  • Shikotsuko Onsen
    33 min drive - 22.9 miles
  • Lake Shikotsu
    35 min drive - 23.5 miles

Getting around

  • New Chitose Airport Station
    5 min walk
  • Osatsu Station
    10 min drive
  • New Chitose Intl. Airport (CTS)
    5 min walk

Restaurants

  • 北海道ラーメン道場
    6 min walk
  • どんぶり茶屋
    3 min walk
  • えびそば一幻
    6 min walk
  • CAFE GREEN Tokachi
    1 min walk
  • キタカレー
    3 min walk

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9.8 out of 10, Exceptional, 429 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 30 2026 to December 9 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Air Terminal Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Air Terminal Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Air Terminal Hotel?

Check-out is at 11 AM.

Where is Air Terminal Hotel located?

Situated in Chitose, this spa hotel is 0.3 mi (0.5 km) from New Chitose Airport Onsen and 2.6 mi (4.2 km) from Siam Lock Country Club. Aoba Park and Chitose Salmon Aquarium are also within 6 mi (10 km). New Chitose Airport Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Air Terminal Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 762 out of 1443 reviews
Rating 8 - Good. 485 out of 1443 reviews
Rating 6 - Okay. 139 out of 1443 reviews
Rating 4 - Poor. 38 out of 1443 reviews
Rating 2 - Terrible. 19 out of 1443 reviews

Reviews

Verified review

10/10 Excellent

Wen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
delicious breakfast and very friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if coming in late on a plane - onsen within airport open late to help relax after travel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location at Chitose airport
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to airport restaurants and shopping areas.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, right in the domestic flight terminal. Breakfast included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yan Wah Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for late arrival travellers. Check in was fast and efficient. Staff very polite.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient if you want to be ready for a departing flight in the morning or a late flight arrival. Rooms were clean and they offered a free breakfast. The only complaint was, the need and pillows were s little too firm for our liking. Other than that great property and we would stay there again,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, dining, and checking in and traveling without leaving the building.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
great breakfast and onsen access in mall
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quick check in and very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right at the airport. Good clean rooms and excellent breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent and the room was very comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, location was spot on and so convenient!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Curtis

Liked: Cleanliness
Very convenient hotel location with easy check in, and clean rooms after along flight.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located inside the Chitose airport. It's a very good location for transit. We can use a large hot spring.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

MINMEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet from the hotel is excellent ! It is delicious and has both Japanese and western style food. The quality of the food is very good. The cooking skill is also very good. I will go back to this hotel again just for the breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sayuri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to shopping center and onsen!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities
Quick check-in, friendly staff, clean room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay after arriving late at the airport.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is well organised and orderly. It is good that the breakfast starts early for early travelers who has a next flight to catch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gek Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Breakfast was good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great overnighter with large comfortable rooms. Very convenient to airport, train station and very friendly staff. Highly recommended
Stayed 1 night in Feb 2026