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The Five Elements Hotel

3.5 star property

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Reception
Restaurant
Interior
Front of property
Comfort Room, Mountain View | 1 bedroom, minibar, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

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View all photos for Comfort Room, Mountain View

Comfort Room, Mountain View | 1 bedroom, minibar, desk, laptop workspace

Comfort Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Champagne service
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Map
Germaneya 36, Sapareva Banya, Kustendil, 2650

What's nearby

  • Saparevo Banski & SPA - 10 min walk - 0.6 miles
  • Church of St Nicholas - 10 min walk - 0.6 miles
  • Seven Rila Lakes - 24 min drive - 7.3 miles
  • Borovets Ski Resort - 47 min drive - 29.2 miles
  • Vitosha Nature Park - 59 min drive - 28.2 miles

Getting around

  • Sofia Airport (SOF) - 89 min drive

Restaurants

  • ‪Pizza Rado - ‬10 min walk
  • ‪При Гери - ‬16 min walk
  • ‪Pizza La Rocca - ‬12 min walk
  • ‪Бохеми - ‬2 min walk
  • ‪Ресторант Валявица - ‬10 min drive

About this property

The Five Elements Hotel

Eco-certified hotel in the city center
At The Five Elements Hotel, you can look forward to a free breakfast buffet, an art gallery on site, and a coffee shop/cafe. With amenities like a ski shuttle and ski passes, this hotel is a great place to hit the slopes. Indulge in aromatherapy, a sports massage, and a body treatment at the onsite spa. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a hair salon and a library.
You'll also enjoy perks such as:
  • 3 outdoor pools and an indoor pool
  • Free self parking
  • Hot springs on site, smoke-free premises, and a 24-hour front desk
  • Coffee/tea in the lobby, luggage storage, and a gift shop
Room features
All 81 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Indoor/outdoor hot spring
  • Library
  • Ski passes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Deep-tissue massages
  • Hot springs open from 8:00 AM - 8:00 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
Hot springs access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

The Five Elements Hotel Hotel
The Five Elements Hotel Sapareva banya
The Five Elements Hotel Hotel Sapareva banya

Frequently asked questions

Does The Five Elements Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is available 24 hours a day.

Is The Five Elements Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Five Elements Hotel?

Self parking is free at this property.

What time is check-in at The Five Elements Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Five Elements Hotel?

Check-out is at noon.

Where is The Five Elements Hotel located?

Located in the heart of Sapareva Banya, this ski hotel is within a 15-minute walk of Saparevo Banski & SPA and Church of St Nicholas. Seven Rila Lakes is 9.7 mi (15.7 km) away.

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The Five Elements Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Stayed 4 nights in Aug 2023

10/10

There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Stayed 2 nights in Aug 2023

10/10

The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Stayed 3 nights in Oct 2023

10/10

It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
Stayed 3 nights in Sep 2023

10/10

With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Stayed 2 nights in Jul 2023

10/10

Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Stayed 2 nights in Sep 2023

8/10

Stayed 2 nights in Sep 2023

10/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jul 2023

8/10

10/10

Stayed 1 night in Dec 2022

8/10

Stayed 1 night in Nov 2022

10/10

Stayed 1 night in Jul 2022

10/10

Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Stayed 1 night in Jul 2022

10/10

Stayed 2 nights in Mar 2022