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Palace Hotel & Spa Monte Rio

Property class: 3

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Indoor pool, seasonal outdoor pool - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)
Suite | Minibar, desk, blackout drapes, soundproofing - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)
Exterior - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)
Reception - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)
Bar (on property) - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)
Palace Hotel & Spa in Monte Rio offers a peaceful garden setting and wellness options. Guests enjoy a continental breakfast, indoor pool, and meals at Restaurante. Free WiFi is available throughout, and there's a coffee shop for casual breaks.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, desk, blackout drapes, soundproofing

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Minibar, desk, blackout drapes, soundproofing

Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Sao Pedro do Sul is home to Palace Hotel & Spa Monte Rio. Museu do Caramulo and Museu Grao Vasco are cultural highlights, and some of the area's attractions include Termas De S. Pedro Do Sul and Labirinto. Traveling with kids? Consider Jardim das Mães and Complexo Desportivo do Fontelo. Visit our Sao Pedro do Sul travel guide
Map
Estrada da Lameira, Cruzamento com a Variante, Sao Pedro do Sul, 3660-688

What's nearby

  • Termas de Sao Pedro do Sul Hot Springs
    11 min walk - 0.6 miles
  • Termas De S. Pedro Do Sul
    11 min walk - 0.6 miles
  • Termas Gardens
    13 min walk - 0.7 miles
  • Termas de Sao Pedro do Sul Town Square
    15 min walk - 0.8 miles
  • Viseu City Hall
    32 min drive - 19.5 miles

Getting around

  • Porto Airport (OPO)
    95 min drive

Restaurants

  • Restaurante Laranjeira
    4 min drive
  • BOTECO
    4 min drive
  • Restaurante São José
    3 min drive
  • S. MACÁRIO
    7 min drive
  • Lojinha dos Doces
    11 min walk

About this property

Palace Hotel & Spa Monte Rio

Family-friendly hotel
Take advantage of free continental breakfast, a coffee shop/cafe, and a garden at Palace Hotel & Spa Monte Rio. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, Conforto de Lafões, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • An elevator, a billiards/pool table, and games
  • A 24-hour front desk, a foosball table, and meeting rooms
Room features
All 99 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like sound-insulated walls and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with satellite channels
  • Travel cribs, daily housekeeping, and desks

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Interior detail
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  • Breakfast included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Conforto de Lafões

Things to do

  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 45 per night
  • Pool fee: EUR 14 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Pool access available from 8 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Monte Rio Hotel Sao Pedro Do Sul
Monte Rio Sao Pedro Do Sul
Palace Hotel Monte Rio Sao Pedro do Sul
Palace Hotel Monte Rio
Palace Monte Rio Sao Pedro do Sul
Palace Monte Rio
Palace Hotel Spa Monte Rio
& Spa Monte Sao Pedro Do Sul
Palace Hotel & Spa Monte Rio Hotel
Palace Hotel & Spa Monte Rio Sao Pedro do Sul
Palace Hotel & Spa Monte Rio Hotel Sao Pedro do Sul

Frequently asked questions

Does Palace Hotel & Spa Monte Rio have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 8 AM–8 PM.

Is Palace Hotel & Spa Monte Rio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Hotel & Spa Monte Rio?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palace Hotel & Spa Monte Rio?

Check-out is at noon.

Where is Palace Hotel & Spa Monte Rio located?

This family-friendly Sao Pedro do Sul hotel is within a 15-minute walk of Termas de Sao Pedro do Sul Hot Springs, Termas De S. Pedro Do Sul, and Termas Gardens. Termas de Sao Pedro do Sul Town Square is 0.6 mi (1 km) away.

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Reviews

Palace Hotel & Spa Monte Rio Reviews

7.4

Good

8.0

Cleanliness

7.4

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 18 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 6 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

Reviews

Verified

6/10 Okay

Mafalda

Liked: Cleanliness, staff & service
The Hotel is clean but very outdated, the breakfast is excellent
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4 stars lol? Not even close

This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, room comfort
Bisschen "altbacken" aber nett
Stayed 1 night in May 2025
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rececionistas simpáticas. Quartos confortáveis, mas o acesso à piscina muito caro. Se levassem menos, talvez fosse mais vantajoso, do que ter a piscina vazia. Bom pequeno almoço. Longe do centro.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

José

Disliked: Cleanliness, amenities
Établissement avec piscine payante à l’heure. Bruyant et accueil froid Emplacement non adapté aux touristes
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, Pero me parece un poco excesivo el precio de los servicios de la piscina, interior, gimnasio y masajes. Estaría bien que te dejara una hora gratuita para disfrutar un poco de la piscina interior
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort

Agradável e simples mas caro

O hotel é agradável mas não nos deram acesso a piscina. Pediram pagamento extra. Em lado nenhum dizia que não estava incluído por isso achei enganoso.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service

Não merece as 4 estrelas...

Apesar da simpatia dos funcionários, são os pormenores que constroem uma boa estadia. Não se compreende a profusão de papeis A4 colados nas paredes dentro de micas amarrotadas, os cartões de acesso aos quartos em mau estado e com papeis colados (o custo de cada cartão é inferior a 0,50€…). Nos quartos, não se compreende a falta do diretório e menu de serviços, um WiFi sofrível, que não sejam disponibilizados roupões e chinelos e, o sabonete líquido e o shampoo a granel em dispensadores ordinários. Não se compreende que o acesso à piscina interior e ao snooker sejam pago (Em mais de 30 anos de viagens, esta foi inédita!), que a área da piscina exterior esteja com ar abandonado e que o SPA e o ginásio estejam encerrados sem que seja dada qualquer informação prévia. Não se compreende a falta de variedade do pequeno-almoço e que o suposto sumo de laranja seja um refrigerante. Não se compreende que seja anunciado um restaurante com sabores tradicionais e regionais, quando o serviço é num espaço de refeições partilhado, limitado a um prato de peixe e outro de carne. Enfim, não se compreende este nível de desatenção aos pormenores por quem gere o hotel. A seu favor, a área dos quartos e uma piscina interior que é, simplesmente, a melhor que até hoje conheci, mas mesmo assim, as desatenções continuam: Apenas 3 espreguiçadeiras para a totalidade dos hospedes… Ainda por cima espreguiçadeiras com colchão de espuma numa zona de alta temperatura e humidade? Onde andam as 4 estrelas?
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e SPA 5 estrelas

Hotel agradável, pessoal muito simpático, e a piscina do SPA é muito boa, recomendo a quem queira passar uns momentos relaxantes em família.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el hotel está bien, usamos el spa y estuvo muy bien, el menú de cena nos gusto era muy completo, quizá por poner un pero el baño que nos tocó igual era un poco básico en comparación al resto del hotel.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Nada a apontar está tudo ok
Stayed 1 night in Jan 2020
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito agradável

Foi muito bom. Fui muito bem recebida e o quarto era ótimo.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Estancia agradable

Buen buffet, habitación silenciosa. La sauna de vapor no funcionaba, y la de aire caliente, sin luz, termómetro y temperatura baja.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOM

Hotel agradável confortável e bom atendimento
Verified

8/10 Good

António

Liked: Staff & service, property conditions & facilities

Bom descanso.

Local calmo, bom para descansar. Termas perto, bom para umas caminhadas e muita natureza perto do Hotel.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel calme, chambre confortable, très bon buffet de petit-déjeuner. Devraient rappeler dans l'ascenceur que la salle de petit déjeuner se trouve au 5e étage. C'est bien dit à l'accueil à l'arrivée mais on n'y pense pas le matin...
Verified

4/10 Poor

Sergio

Liked: Cleanliness, room comfort
Disliked: Staff & service

Razoavelmente confortável

para um hotel 4estrelas não corresponde ao exigido
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeiro foi me dado um quarto que estava ocupado. Segundo foi me dado um quarto no qual a porta não fechava. Depois foi para outro quarto que as 17 horas ainda estavam a limpar o quarto. Água da piscina interior fria. Não sei como classificam este hotel de 4 estrelas.
Verified

4/10 Poor

Maria José

Disliked: Staff & service

Gostaria de ter estado num hotel de 4 estrelas

Constantes deficiências para um hotel que se pretende de 4 estrelas. Quartos por arrumar até às 19 horas. Falta de profissionalismo da receção. Incapacidade para resolver problemas. Longas esperas na receção e no bar. Cartões eletrónicos para abertura dos quartos que não funcionavam. Dificuldade na reposição de alimentos ao pequeno-almoço e jantar. Piscina exterior mínima, sem espaço para colocar as toalhas ou as camas que eram em número de quatro e partidas, total falta de privacidade, pois era aberta para a rua.
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Péssima

Péssimo. Reservámos uma suite com varanda pra duas noites e, à chegada ao hotel, não havia suites disponíveis. Acabámos por ficar uma noite num quarto com janela, outra, num com varanda. O autoclismo de um dos quartos estava avariado e a confusão/desorganização eram tais que uma funcionária nos entrou pelo quarto dentro invadindo a nossa privacidade. A acrescer a toda esta odisseia, há ainda a registar o modo como fomos atendidos à chegada. Catastrófico! A não repetir e de todo a recomendar. Porque para calibre de hotel de 4 estrelas, no minimo três, devem ter-se sumido no balneario da rainha.
Verified

4/10 Poor

Sérgio

Disliked: Staff & service, property conditions & facilities

!!!

Não consigo compreender como é que um Hotel de 4 estrelas tem várias coisas partidas dentro do quarto. No WC - pega do chuveiro + os tampões e escorredores da água + tampa detector incêndios Quarto - tampa detector incêndios + tomadas na parede junto à TV Não só dá uma péssima imagem como pode ser perigoso, principalmente para as crianças. Poucos funcionários.
Verified

6/10 Okay

Susana

Hotel razoável mas não com serviço de 4 estrelas

A casa de banho era antiga e faltaram os artigos de higiene que estão habitualmente disponíveis no WC.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Qualité

Accueil un peu froid, piscine très chère pour une seule heure et par personne ... L'établissement en revanche est impeccable, les chambres spacieuses et propres. Le petit déjeuner classique mais correct.
Verified

6/10 Okay

Ernesto

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel fraco e desajustado face à concorrencia.

Para um hotel de 4 estrelas o pessoal do staff apresenta falta de simpatia, cordialidade, no fundo falta de formação. O quarto ficava situado muito longe do elevador e os corredores longos não tinham luz, o que dava ao hotel um aspeto deserto.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bastante bom...

O hotel é muito bom e com boas áreas. O espaço envolvente também é bastante bonito embora nos quartos virados para as traseiras só se veja o telhado. Os quartos são bastante espaçosos, confortáveis e limpos mas têm pouco isolamento sonoro.