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Intercity Pamplona - The Universe Paulista

4.0 star property
Travelers find the perfect balance of relaxation and energy at this hotel, where an outdoor pool with sun loungers sits alongside a well-equipped fitness center

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Photo gallery for Intercity Pamplona - The Universe Paulista

Lobby - Intercity Pamplona - The Universe Paulista (São Paulo)
Restaurant - Intercity Pamplona - The Universe Paulista (São Paulo)
Reception - Intercity Pamplona - The Universe Paulista (São Paulo)
Front of property - Intercity Pamplona - The Universe Paulista (São Paulo)
Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama | Minibar, in-room safe, desk, blackout drapes - Intercity Pamplona - The Universe Paulista (São Paulo)
Located on Paulista Ave, Intercity The Universe Paulista offers upscale comfort with practical amenities. Relax in the garden, rejuvenate in the steam room, or dine at the on-site restaurant. Multilingual staff provides attentive service with express check-in.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxo Casal - 1 Cama Casal

Luxo Casal - 1 Cama Casal | Minibar, in-room safe, desk, blackout drapes

Luxo Casal - 1 Cama Casal

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Casal - 1 Cama Casal

Minibar, in-room safe, desk, blackout drapes

Standard Casal - 1 Cama Casal

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro | Minibar, in-room safe, desk, blackout drapes

Standard Twin - 2 Camas Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

Minibar, in-room safe, desk, blackout drapes

Standard Triplo Casal - 1 Cama Queen e 1 Sofá Cama

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Minibar, in-room safe, desk, blackout drapes

Standard Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama | Minibar, in-room safe, desk, blackout drapes

Luxo Triplo Casal - 1 Cama Casal e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama | Minibar, in-room safe, desk, blackout drapes

Luxo Triplo Twin - 2 Camas Solteiro e 1 Sofá Cama

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard PcD - 1 Cama de Casal

Minibar, in-room safe, desk, blackout drapes

Standard PcD - 1 Cama de Casal

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout drapes

Twin Room Standard

  • 34 sq m
  • Sleeps 3

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout drapes

Double Room Deluxe

  • 34 sq m
  • Sleeps 3

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout drapes

Twin Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About the neighborhood

Located in Bela Vista, a neighborhood in São Paulo, Intercity Pamplona - The Universe Paulista is near a metro station. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Allianz Parque or Anhembi Convention Center. Visit our São Paulo travel guide
Map
Rua Pamplona 83, São Paulo, SP, 01405-000

What's nearby

  • Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312
    Paulista Avenue
    8 min walk - 0.5 miles
  • São Paulo Museum of Arts on Paulista avenue. Brazil travel destination.
    São Paulo Museum of Art
    8 min walk - 0.5 miles
  • Shopping Cidade São Paulo
    8 min walk - 0.5 miles
  • Frei Caneca Shopping and Convention Center
    10 min walk - 0.5 miles
  • Hospital Sírio-Libanês
    13 min walk - 0.7 miles

Getting around

  • Sao Paulo Julio Prestes Station
    6 min drive
  • Trianon-Masp Station
    7 min walk
  • São Paulo (CGH-Congonhas)
    19 min drive

Restaurants

  • Taraz
    3 min walk
  • Mug.SP
    1 min walk
  • Red's Café
    2 min walk
  • Le Jardin
    3 min walk
  • Lanchonete Galo Rei
    12 min walk

About this property

Intercity Pamplona - The Universe Paulista

Upscale hotel near Paulista Avenue
You can look forward to a garden, a gym, and a steam room at Intercity Pamplona - The Universe Paulista. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and a TV in the lobby
  • 1 meeting room, multilingual staff, and smoke-free premises
Room features
All 115 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Valet parking on site (BRL 35 per night)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Built in 2000
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately BRL 45.00 per person
  • Valet parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

InterCity Universe
InterCity Universe Aparthotel
InterCity Universe Aparthotel Sao Paulo
InterCity Universe Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity Universe Paulista Aparthotel Sao Paulo
Intercity Universe Paulista Aparthotel
Intercity Universe Paulista Sao Paulo
Intercity Universe Paulista
Universe Paulista Intercity Aparthotel Sao Paulo
Universe Paulista Intercity Aparthotel
Universe Paulista Intercity Sao Paulo
Universe Paulista Intercity
Intercity The Universe Paulista
InterCity The Universe

Frequently asked questions

Does Intercity Pamplona - The Universe Paulista have a pool?

Yes, this property has an outdoor pool.

Is Intercity Pamplona - The Universe Paulista pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for BRL 35 per night.

What time is check-in at Intercity Pamplona - The Universe Paulista?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Intercity Pamplona - The Universe Paulista?

Check-out is at noon.

Where is Intercity Pamplona - The Universe Paulista located?

Located in Bela Vista, this hotel is within a 10-minute walk of Shopping Cidade São Paulo and Paulista Avenue. Oscar Freire Street and Ibirapuera Park are also within 3 mi (5 km). Trianon-Masp Station is 7 minutes by foot and Brigadeiro Station is 15 minutes.

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Reviews

Intercity Pamplona - The Universe Paulista Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Mohammadali

Liked: Cleanliness
Clean, organized and quiet.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good option in one of the best neighborhood of SP, staff super friendly, room is perfect and amenities really good. Excellent restaurant and great breakfast
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service
Location and breakfast were good. The rooms are large size, but the hotel is outdated and needs renovation. Towels and sheets are old and spotted. No Kleenex in the room. There is a kitchenette with stove, but no pots and pans or dishes! Unfortunately none of the staff speaks English except the front desk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great birthday weekend.

Very nice place, great staff and an awesome breakfast.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Excellent hotel. Staff friendly and installations comfortable. Very complete breakfast. 3 minutes walking from train station Trianon masp and Avenida Paulista. Will return for sure.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jaime

Liked: Room comfort

Good location!

The building is very nice and the location is very good. The rooms are fine but they need change the silicone at the shower. Looks bad"!!' The breakfast is very delicious!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Erisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, hotel has all the facilities as described, excellent location. Restaurant is open until late at night and has plenty of healthy options. Rich and tasty breakfast- Salad&tomatoes could be a nice addition, but maybe it’s a Brazilian tradition not to eat that at breakfast 😊. Also, there was no recycling bin for waste, that might be a good addition too. Overall a very good experience, thank you!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location, just a short walk from the main tourist attractions. I booked two rooms, one of which accommodated three people. The room featured sliding doors separating the master bedroom from the sofa bed, which offered privacy for my parents — a thoughtful and practical design. Breakfast was delicious, with a wide variety of options to suit different tastes. The minibar was well-stocked, and the hotel staff were consistently courteous and helpful throughout our stay. I especially enjoyed the outdoor pool, which was a perfect spot to relax after a day of sightseeing. Overall, I highly recommend this hotel to anyone looking for clean, comfortable, and conveniently located accommodation.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Mid Grade for a Mid Hotel

The stay was pretty mid. The photos that they showed are not the reality of the place. The staff sometimes was rude, but its something that you can expect when you pay $600 for a 4 day stay at Sao Paulo. I think the best feature from the Hotel was its location, its basically nearby everything important in Sao Paulo, and its pretty safe to go around at any time nearby the Hotel.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Carol

Liked: Staff & service

Okay

They need to replace furniture when it gets so bad that there are stains upon stains. The place felt safe and the housekeeper did a nice job despite the wear and tear. The elevator door closes fast and will body check you so be aware. We chose here due to the double room I would stay again if needed. Breakfast was good with lots of fruit. Pool was warm but could use more loungers as there are only three. The mall at the top of the street was great for their food court . Staff were nice.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, very nice personnel, only good feelings. Thank you!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, wonderful staff, and a great location! I would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvio Jose de

Hotel with excellent location, everything clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a quiet place to stay. Helpful staff and good breakfast.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Hongyun

Disliked: Amenities
Good location but need update
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edmar

Liked: Cleanliness, staff & service, amenities
a good spot at são paulo downtown.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

LLOYD DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, friendly staff.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Mahroo

Liked: Cleanliness, amenities
Rooms are pretty old. There is a stove and microwave but no pots or kettle or dishes!!!! Staff are nice but not able to speak English. Bugs in the old bathroom. Area is beautiful and pool is awesome. Breakfast is not great. Not recommend it!
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Marcelo

Wifi was horrible
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renata A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Beautiful, clean, bug room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent every morning and staff is friendly. Need to speak their native tongue or arm yourself with a translator though…few, in the hotel, spoke English.
Stayed 5 nights in Dec 2024