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Intercity São Paulo Paulista

4.0 star property
Hotel with a health club, steps from Rua Augusta

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Photo gallery for Intercity São Paulo Paulista

Lobby
Indoor pool
Lobby sitting area
Front of property
Suíte Casal - 1 Cama King | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

Twin Room (Standard, 2 camas Solteiro-PCD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxo Twin - 2 Camas Solteiro

Minibar, in-room safe, desk, blackout drapes

Luxo Twin - 2 Camas Solteiro

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Casal - 1 Cama Queen

Minibar, in-room safe, desk, blackout drapes

Standard Casal - 1 Cama Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (Standard, 1 cama Casal - PCD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Casal - 1 Cama King

Suíte Casal - 1 Cama King | Minibar, in-room safe, desk, blackout drapes

Suíte Casal - 1 Cama King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin - 2 Camas Solteiro

Minibar, in-room safe, desk, blackout drapes

Premium Twin - 2 Camas Solteiro

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Casal - 1 Cama Queen

Minibar, in-room safe, desk, blackout drapes

Premium Casal - 1 Cama Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxo Casal - 1 Cama Queen

Minibar, in-room safe, desk, blackout drapes

Luxo Casal - 1 Cama Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro | Minibar, in-room safe, desk, blackout drapes

Standard Twin - 2 Camas Solteiro

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Premium

Minibar, in-room safe, desk, blackout drapes

Double Room Premium

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Premium

Minibar, in-room safe, desk, blackout drapes

Twin Room Premium

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Deluxe

Interior

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Super

Minibar, in-room safe, desk, blackout drapes

Suite Super

  • Sleeps 2
  • 1 Queen Bed

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Intercity The Universe Paulista

About the neighborhood

Map
Rua Haddock Lobo, 294 - Cerqueira Cesar, São Paulo, SP, 01414-000

What's nearby

  • Rua Augusta - 2 min walk - 0.2 miles
  • Paulista Avenue - 3 min walk - 0.2 miles
  • Frei Caneca Shopping and Convention Center - 11 min walk - 0.6 miles
  • Hospital Sírio-Libanês - 12 min walk - 0.7 miles
  • Oscar Freire Street - 16 min walk - 0.9 miles

Getting around

  • Fradique Coutinho Station - 4 min drive
  • Paulista Station - 7 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Bella Paulista - ‬1 min walk
  • ‪Urbe Café Bar - ‬2 min walk
  • ‪Segredos de Minas - ‬2 min walk
  • ‪Cine Café Fellini - ‬3 min walk
  • ‪Sí Señor! - ‬1 min walk

About this property

Intercity São Paulo Paulista

Upscale hotel near Paulista Avenue
Close to Frei Caneca Shopping and Convention Center and Oscar Freire Street, Intercity São Paulo Paulista provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Dock, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a conference center.
You'll also find perks like:
  • An indoor pool
  • Continental breakfast (surcharge), valet parking (surcharge), and meeting rooms
  • A TV in the lobby, a banquet hall, and luggage storage
  • An elevator, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give top marks for the location
Room features
All 146 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 29-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 40 per day)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dock

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference center (1,938 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately BRL 50 per person
  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 70 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Paulista
Hotel Paulista Sao Paulo
Paulista Hotel Sao Paulo
Sao Paulo Paulista Hotel
TRYP Hotel Paulista Sao Paulo
TRYP Hotel Sao Paulo Paulista
TRYP Paulista
TRYP Paulista Hotel
TRYP Sao Paulo Paulista
TRYP Sao Paulo Paulista Hotel
Tryp Paulista Hotel Sao Paulo
Tryp Paulista Sao Paulo, Brazil

Frequently asked questions

Does Intercity São Paulo Paulista have a pool?

Yes, this property has an indoor pool.

Is Intercity São Paulo Paulista pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of BRL 70 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Intercity São Paulo Paulista?

Valet parking is available for BRL 40 per day.

What time is check-in at Intercity São Paulo Paulista?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Intercity São Paulo Paulista?

Check-out is at noon.

Where is Intercity São Paulo Paulista located?

Located in Consolação, this hotel is within a 5-minute walk of Rua Augusta and Paulista Avenue. Frei Caneca Shopping and Convention Center and Oscar Freire Street are also within 1 mi (2 km). Paulista Station is 7 minutes by foot and Consolacao Station is 10 minutes.

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Intercity São Paulo Paulista Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 340 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything within expectations
Stayed 3 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Always a safe choice.
Stayed 5 nights in Apr 2025

8/10 Good

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel with a good location

In general a good hotel. Spacey room and comfortable bed. Good Brazilian breakfast. Three elevators are great, no queue or waiting time. On the negative side I couldn't get the temperature down on hot days. Also the toilet had issues with flushing. Can't open the windows but I assume it's a safety issue.
Stayed 5 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Oct 2023

8/10 Good

Manshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable stay.

Great locations - close to Ave Paulista, shops and restaurants -- but not "on" the avenue so it's less noisy. The staff are friendly and helpful. It is an older facility but they at least keep it up to date as much as they can. The swimming pool is actually more a hot/warm tub.
Stayed 4 nights in May 2024

6/10 Okay

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs improvement!

The customer service at this hotel is poor: the young folks at the front desk seem they don't have the training or skills to deal with people; I asked for 1-hr tolerance for my check-out and they gave me 12 minutes. Also do not get a room near the chambermaids closets: they meet every morning by your door and you hear the entire conversation.
Stayed 2 nights in Oct 2024

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service
Perfect location Some of the rooms are in need of updating,they remain clean The hotel is currently rehabbing it's room I haven't seen those yet
Stayed 2 nights in Jun 2023

6/10 Okay

Poulette

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was in construction so the room was cold and empty, the bathroom didn’t have the treats the photos offer, the front desk staff weren’t helpful. The interred was very slow!
Stayed 1 night in Jun 2024

6/10 Okay

Leonardo

Rooms are old and need to be redone. However, they are spacious and the furniture is acceptable. The bathroom smelled like sewage and the toilet kept water running 24/7: bad for the environment, bad for the constant noise of water running. There’s construction work being done in the hotel and it starts at 8 am and goes on all afternoon, make sure you’re out of the room if you intend to stay here. People and their kids were loud in the common and elevator areas, which is not necessarily the hotel’s fault, but impacted my ability to sleep in their property. Breakfast is GREAT!

4/10 Poor

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms have “No HEAT” all they offer you is another blanket.. I froze … never again in the winter
Stayed 2 nights in Jul 2023

2/10 Terrible

Gabriel

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away…

At check in the front desk told me due to holidays they did not have cleaning staff so didnt have a room with a queen bed. Gave me instead a room with a twin bed. Said the price was the same. Then throughout the entire stay, the air conditioner of the hotel was not working. I was in two different rooms and apparently the front desk said they were having problems with the AC. In 5 days, it was never fixed. In the middle of summer… staff does not care, didnt even apologize for the problems. Stay away.
Stayed 5 nights in Feb 2024

6/10 Okay

Daniel

Disliked: Cleanliness, room comfort

Expensive and not-to-standard.

Location was perfect, just a few meters away from avenida paulista. Although the room and bathroom were spacious and clean, my stay was frustrated due to the lack of air-conditioning. I was hoping to have a comfortable night and got a too hot room for any sleep. When we complained to the reception saying the entrance of the hotel was cooler than our room, staff laughed at our face and said this wouldn't be possible. Following day, after a technician confirmed our ar conditioner was broken, manager called to our room and offer an upgrade. Ar conditioning in this room as better but still not cooling enough for the hot São Paulo weather. Despite having extra amenities in this upgraded room, it was clearly not clean enough and bathtub outside had water (probably from the rain) with mosquitos.
dirty poof to sit outside
bathtub
Stayed 2 nights in Jan 2024

4/10 Poor

Kresimir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hands down the worst hotel stay in my life!

I had a really bad experience with the hotel. Apparently the hotel has been renovated but I wasn’t provided that piece of information when I made a booking nor at any time untill I checked in the hotel. Therefore I had to endure a constant noise from the work. On top of that my room was close to the elevators and for some reason I was able to hear thumps coming from the wall every single time the elevators were moving. It was cold in Sao Paulo but the heating system in the hotel was not working. My room was like a fridge! The front desk told me that they could not do anything about it. So I had to be in my coat, hat and gloves while in the room. My fingers were blue. The key fob for the elevator did not work for my floor so every single time I had to come back to the hotel I had to ask someone from the reception to come to the elevator and tap their fob in order for me to reach my floor&room. And when I say ask….. NOBODY and I mean not a single person speaks English so the only way to communicate is with hand gestures and google translate.
Stayed 7 nights in May 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We did had a bad experience at this Hotel. Check in - No early check, as the room was available at 4 pm, which would be a problem, except that when they gave us the room at 4, it wasn’t entirely clean (housekeeping was still cleaning the room while we waited outside the door) and the floor was wet. The hotel has a construction crew working. You can hear them working. The air conditioning was not working, so to warm the room a little (it was really cold inside the room), we were instructed to turn off of the control panel. We had no shampoo for 2 days, almost three. They do not give the little bottles, which actually a good thing for the planet, except that they just didn’t replenish the bottle that they had. I asked for shampoo early in the morning when I noticed it was empty (while I showered), but they didn’t replenish it that day. I asked for it again at night, and they told me it was late, so they would do it at 8am the next day. The next day I had to call them again at 10am because nothing happened. They replenished that in the afternoon. The shower had an issue. The hot water would turn to cold water after 2 minutes, and then changed again to scalding water. This would repeat itself every 30 seconds after that, in a cycle. When we asked to change rooms, they told us that it was not possible. The bathroom doesn’t have an air vent. So we really on the room general venting system. Not really that much of an issue but was unexpected but a high end hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

VICTORIA

Stayed 14 nights in Apr 2025

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

ULYSSES

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Thiago

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Altos e baixos

Atendimento da recepção, ressalvado no check-out, desapontador. Tivemos que aguardar toda a passagem de turno para sermos atendidos e ainda esperar o recepcionista resolver o problema de outro recepcionista com outro hóspede para pegar as bagagens. O ar condicionado demora para esfriar e, como não sabia, pedi, por volta das 21h, para verificarem o que estava acontecendo e só obtive uma resposta no dia seguinte. Quanto ao restante, o rapaz da manutenção foi muito solícito e a equipe do bar e restaurante prestativa.
Stayed 2 nights in Jan 2025

10/10 Excellent

César

Stayed 1 night in Jan 2025

6/10 Okay

Heron

Liked: Staff & service
Ar-condicionado não funcionava bem, e estava tendo obra no hotel pela manhã muito barulho
Stayed 3 nights in Jan 2025

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2025

10/10 Excellent

Jose Mario

Ótima localização. Acomodações de boa qualidade. Funcionários atenciosos.
Stayed 5 nights in Dec 2024