Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Residencial Pantanal Santa Cruz

3.0 star property
Hotel with free breakfast, a short walk to Shopping Metro Santa Cruz

Choose dates to view prices

Photo gallery for Residencial Pantanal Santa Cruz

Reception
Double Twin Room | Minibar, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Exterior
Minibar, desk, blackout drapes, iron/ironing board
Residencial Pantanal Santa Cruz, in the city center, offers a practical home base with thoughtful touches. Guests enjoy continental breakfast, laundry facilities, in-room WiFi, and newspapers in the common area. Attentive staff and self-parking make stays pleasant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Standard Room

Single Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Single Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Twin Room

Double Twin Room | Minibar, desk, blackout drapes, iron/ironing board

Double Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Poolside bar

Hotel Fasano Sao Paulo Itaim

Itaim Bibi
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 125 reviews
Hotel Fasano Sao Paulo Itaim

About the neighborhood

Map
Rua Domingos de Morais, 2242, Vila Mariana, São Paulo, SP, 04119-001

What's nearby

  • Shopping Metro Santa Cruz - 5 min walk - 0.3 miles
  • Ibirapuera Park - 3 min drive - 1.2 miles
  • Paulista Avenue - 4 min drive - 2.2 miles
  • Shopping Ibirapuera - 6 min drive - 2.5 miles
  • Oscar Freire Street - 7 min drive - 3.1 miles

Getting around

  • Santa Cruz Station - 4 min walk
  • Juventus - Mooca Station - 9 min drive
  • São Paulo (CGH-Congonhas) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Habib's - ‬2 min walk
  • ‪Peniche Restaurante - ‬4 min walk
  • ‪Padaria Padrão - ‬4 min walk
  • ‪Pecorino Cucina Mediterranea - ‬4 min walk

About this property

Residencial Pantanal Santa Cruz

Hotel near Shopping Metro Santa Cruz
Residencial Pantanal Santa Cruz provides free continental breakfast and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a TV in the lobby, and an elevator
  • Smoke-free premises, a 24-hour front desk, and laundry services
Room features
All guestrooms at Residencial Pantanal Santa Cruz have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Exterior

Residencial Pantanal Chácara Klabin

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 113 reviews
Residencial Pantanal Chácara Klabin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Residencial Pantanal Santa Cruz Hotel SAO PAULO
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz SAO PAULO
Residencial Pantanal Santa Cruz
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz Hotel Sao Paulo
Residencial Pantanal Santa Cruz Sao Paulo
Hotel Residencial Pantanal Santa Cruz Sao Paulo
Sao Paulo Residencial Pantanal Santa Cruz Hotel
Hotel Residencial Pantanal Santa Cruz
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz São Paulo
Residencial Pantanal Santa Cruz Hotel São Paulo

Frequently asked questions

Is Residencial Pantanal Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencial Pantanal Santa Cruz?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Residencial Pantanal Santa Cruz?

Check-in begins at 2:00 PM.

What time is check-out at Residencial Pantanal Santa Cruz?

Check-out is at noon.

Where is Residencial Pantanal Santa Cruz located?

Located in Vila Mariana, this hotel is 0.2 mi (0.3 km) from Shopping Metro Santa Cruz and within 3 mi (5 km) of Ibirapuera Park and Paulista Avenue. São Paulo Aquarium and Hcor Hospital are also within 3 mi (5 km). Santa Cruz Station is only a 4-minute walk and Vila Mariana Station is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Residencial Pantanal Santa Cruz Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

6.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 11 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

Reviews

6/10 Okay

Jesus A

Disliked: Property conditions & facilities, room comfort

Razoável

Razoável, Roupas de cama velha, encardida. Travesseiros velhos, sujos e em mal estado.
Stayed 4 nights in Oct 2024

6/10 Okay

MARIO

Liked: Cleanliness
Disliked: Staff & service

Hospedagem final de semana

péssimo, uma equipe que não se entente, cada um fala uma coisa diferente. Não tem estacionamento como está descrição. O estacionamento é na outra unidade do grupo e pasmem é para quem chegar primeiro. É isso mesmo que você escuta dos atendentes. Como você faz uma hospedagem a informação de que dispõe de estacionamento e enviam você para outra unidade e o " estacionamento é para quem chegar primeiro. Com um agravante você chega e encontra vaga, sai e quando vota esta ocupada por outro hospede. Aí você estaciona na rua e volta para sua unidade, porque não é no mesmo lugar esqueceu. Nunca fui fã de matemática, mais gostaria que explicassem como você vende hospedagem com estacionamento, mais disponibiliza estas vagas em outra unidade que não comporta os veículos desta unidade. Há o estacionamento é utilizado para as três unidades e mais um restaurante que tem ao lado.
Stayed 2 nights in Oct 2024

6/10 Okay

tais

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sampa

Fiquei no hotel pra fazer um cirurgia . O que eu não gostei foi . Cama muito ruim o estacionamento fica longe do hotel . Atendimento ótimo principalmente do senhor Cláudio . Ele é excelente
Stayed 2 nights in Sep 2024

4/10 Poor

Jose C M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto horrivel, pequeno, diferente das fotos do site. Lençóis sujos, banheiro minúsculo, café da manhã fraco, ar condicionado barulhento.
Stayed 1 night in Sep 2024

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
td perfeito apenas senti falta de sacola plastica no lixo do banheiro porem pedi e prontamente me deram a sacola para o lixo e no café da manha poucas opçoes
Stayed 1 night in May 2024

10/10 Excellent

Luzia Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, bom preço, boas instalações, otimo atendimento.
Stayed 1 night in May 2024

8/10 Good

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom atendimento, pessoal simpatico e atencioso, boa localizacao perto do metro Santa Cruz. Excelente cafe da manha.
Stayed 1 night in Nov 2023

2/10 Terrible

Alcyon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
O meu quarto estava sem agua quente, o frigobar não possui forma de ligar na tomada, a cama é muito desconfortável e a recepcionista não se esforçou em nada para tentar ajudar. Simplesmente falou que era assim mesmo!
Stayed 3 nights in Nov 2022

8/10 Good

CARLA CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
melhorar os travesseiros
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
É um bom hotel para quem viaja rápido e a negócios
Stayed 4 nights in Aug 2019

10/10 Excellent

Maria Goretti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples, eficiente e confortável

Localização perfeita (poucos minutos do metrô Santa Cruz), funcionários para lá de atenciosos e solícitos, além do quarto sempre encontrar arrumado e limpo. O café da manhã é simples, mas atende as necessidades.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ótima localização, próximo de comércio e serviços. O atendimento na recepção foi ótimo. Café da manhã bem simples. A água quente esfriou algumas vezes durante o banho. A fechadura precisa de reparo.
Stayed 1 night in Aug 2019

10/10 Excellent

Kelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Experiência.

Super indico o hotel, profissionais extremamente receptivos e educados, quarto arrumadinho e muito limpo. Uma ducha maravilhosa. Café da manhã suficiente e gostoso.
Stayed 1 night in Aug 2019

6/10 Okay

Carlos Eduardo, Visconde do Rio Branco MG

Disliked: Room comfort

Barulhento

Muito barulho. Pessoas falando e entra e sai...noites mal dormidas.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento ótimo e quarto confortável para passar a noite
Stayed 1 night in Jul 2019

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, atendimento muito bom, colaboradores muito atenciosos.
Stayed 2 nights in Jun 2019

10/10 Excellent

Analu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localization is good! Near the Metro Station and a lot of restaurants.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Hotel limpo e bem localizado.
Stayed 2 nights in Nov 2018

8/10 Good

EDAIR, sbc

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, porém, tudo limpinho, café da manhã bom, único defeito não informaram que o estacionamento ficava em outro hotel da rede á uma quadra. Mas deu tudo certo.
Stayed 1 night in Jul 2018

4/10 Poor

Natália

Disliked: Cleanliness, property conditions & facilities
Quarto sujo, Wifi não funcionava e café da manhã com poucas opções.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perto do metrô

Cumpriu com as informações da propaganda. Quarto confortável. Café da manhã bastante adequado.
Stayed 1 night in May 2018

6/10 Okay

Marcos, Porto Ferreira / SP

Viagem a Negócio.

O hotel possui boas instalações, compatível com o preço. O único problema é o estacionamento, distante 200 metros do hotel. A minha sorte foi que no check in e no check out não choveu.
Stayed 1 night in Nov 2017

2/10 Terrible

glaucio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca mais.

Foi a pior hospedagem que eu fiz nos últimos 20 anos.
Stayed 2 nights in Oct 2017

2/10 Terrible

glaucio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca mais me hospedo neste hotel

Não aconselho ninguém se hospedar neste hotel, quarto que você tem que escolher se abre a mala ou fica fora do quarto. Café muito fraco. Muito caro pelo que oferece.
Stayed 3 nights in Nov 2017

6/10 Okay

Fernando, Joinville SC

Liked: Cleanliness, staff & service

Perto do Metrô

Ótimo para curtas hospedagens. Próximo ao Metrô e também a farmácias shopping, restaurantes, lanchonetes, etc.
Stayed 2 nights in Oct 2017

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.