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Residencial Pantanal Santa Cruz

3.0 star property
Hotel with free breakfast, a short walk to Shopping Metro Santa Cruz

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Photo gallery for Residencial Pantanal Santa Cruz

Reception
Free daily continental breakfast
Minibar, desk, blackout drapes, iron/ironing board
Exterior
Double Twin Room | Minibar, desk, blackout drapes, iron/ironing board
Residencial Pantanal Santa Cruz, in the city center, offers a practical home base with thoughtful touches. Guests enjoy continental breakfast, laundry facilities, in-room WiFi, and newspapers in the common area. Attentive staff and self-parking make stays pleasant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Standard Room

Single Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Single Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Twin Room

Double Twin Room | Minibar, desk, blackout drapes, iron/ironing board

Double Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Domingos de Morais, 2242, Vila Mariana, São Paulo, SP, 04119-001

What's nearby

  • Shopping Metro Santa Cruz - 5 min walk - 0.3 miles
  • Ibirapuera Park - 3 min drive - 1.2 miles
  • Paulista Avenue - 4 min drive - 2.2 miles
  • Shopping Ibirapuera - 6 min drive - 2.5 miles
  • Oscar Freire Street - 7 min drive - 3.1 miles

Getting around

  • Santa Cruz Station - 4 min walk
  • Juventus - Mooca Station - 9 min drive
  • São Paulo (CGH-Congonhas) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Habib's - ‬2 min walk
  • ‪Peniche Restaurante - ‬4 min walk
  • ‪Restaurante Klabin Gastronomia - ‬3 min walk
  • ‪Puleiro Galeteria & Pizzaria - ‬1 min walk

About this property

Residencial Pantanal Santa Cruz

Hotel near Shopping Metro Santa Cruz
Residencial Pantanal Santa Cruz provides free continental breakfast and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An elevator, laundry services, and smoke-free premises
  • A TV in the lobby, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Residencial Pantanal Santa Cruz have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Residencial Pantanal Santa Cruz Hotel SAO PAULO
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz SAO PAULO
Residencial Pantanal Santa Cruz
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz Hotel Sao Paulo
Residencial Pantanal Santa Cruz Sao Paulo
Hotel Residencial Pantanal Santa Cruz Sao Paulo
Sao Paulo Residencial Pantanal Santa Cruz Hotel
Hotel Residencial Pantanal Santa Cruz
Residencial Pantanal Santa Cruz Hotel
Residencial Pantanal Santa Cruz São Paulo
Residencial Pantanal Santa Cruz Hotel São Paulo

Frequently asked questions

Is Residencial Pantanal Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencial Pantanal Santa Cruz?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Residencial Pantanal Santa Cruz?

Check-in begins at 2:00 PM.

What time is check-out at Residencial Pantanal Santa Cruz?

Check-out is at noon.

Where is Residencial Pantanal Santa Cruz located?

Located in Vila Mariana, this hotel is 0.2 mi (0.3 km) from Shopping Metro Santa Cruz and within 3 mi (5 km) of Ibirapuera Park and Paulista Avenue. São Paulo Aquarium and Hcor Hospital are also within 3 mi (5 km). Santa Cruz Station is only a 4-minute walk and Vila Mariana Station is 9 minutes.

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Residencial Pantanal Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 6 out of 54 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Layr Luchesi Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alice

Stayed 2 nights in Feb 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

VIVIANE

Stayed 1 night in Dec 2024

8/10 Good

João Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MÁRCIO HENRIQ

Stayed 3 nights in Sep 2024

6/10 Okay

Jesus A

Disliked: Property conditions & facilities, room comfort

Razoável

Razoável, Roupas de cama velha, encardida. Travesseiros velhos, sujos e em mal estado.
Stayed 4 nights in Oct 2024

6/10 Okay

MARIO

Liked: Cleanliness
Disliked: Staff & service

Hospedagem final de semana

péssimo, uma equipe que não se entente, cada um fala uma coisa diferente. Não tem estacionamento como está descrição. O estacionamento é na outra unidade do grupo e pasmem é para quem chegar primeiro. É isso mesmo que você escuta dos atendentes. Como você faz uma hospedagem a informação de que dispõe de estacionamento e enviam você para outra unidade e o " estacionamento é para quem chegar primeiro. Com um agravante você chega e encontra vaga, sai e quando vota esta ocupada por outro hospede. Aí você estaciona na rua e volta para sua unidade, porque não é no mesmo lugar esqueceu. Nunca fui fã de matemática, mais gostaria que explicassem como você vende hospedagem com estacionamento, mais disponibiliza estas vagas em outra unidade que não comporta os veículos desta unidade. Há o estacionamento é utilizado para as três unidades e mais um restaurante que tem ao lado.
Stayed 2 nights in Oct 2024

6/10 Okay

tais

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sampa

Fiquei no hotel pra fazer um cirurgia . O que eu não gostei foi . Cama muito ruim o estacionamento fica longe do hotel . Atendimento ótimo principalmente do senhor Cláudio . Ele é excelente
Stayed 2 nights in Sep 2024

4/10 Poor

Jose C M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto horrivel, pequeno, diferente das fotos do site. Lençóis sujos, banheiro minúsculo, café da manhã fraco, ar condicionado barulhento.
Stayed 1 night in Sep 2024

10/10 Excellent

FELIPE

Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge Rinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aldrea

Stayed 1 night in Jul 2024

2/10 Terrible

MARCELO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

MARCELO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
td perfeito apenas senti falta de sacola plastica no lixo do banheiro porem pedi e prontamente me deram a sacola para o lixo e no café da manha poucas opçoes
Stayed 1 night in May 2024

10/10 Excellent

Luzia Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, bom preço, boas instalações, otimo atendimento.
Stayed 1 night in May 2024

10/10 Excellent

Decio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom atendimento, pessoal simpatico e atencioso, boa localizacao perto do metro Santa Cruz. Excelente cafe da manha.
Stayed 1 night in Nov 2023

2/10 Terrible

MARCELO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Cristiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Israel r c

Stayed 1 night in Nov 2022

2/10 Terrible

Alcyon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
O meu quarto estava sem agua quente, o frigobar não possui forma de ligar na tomada, a cama é muito desconfortável e a recepcionista não se esforçou em nada para tentar ajudar. Simplesmente falou que era assim mesmo!
Stayed 3 nights in Nov 2022

8/10 Good

Paula

Stayed 1 night in Jul 2022

8/10 Good

CARLA CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
melhorar os travesseiros
Stayed 2 nights in Apr 2022