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Pampas Palace Hotel

Property class: 3

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Photo gallery for Pampas Palace Hotel

A spiral staircase with a modern design, featuring a series of concentric circles and metallic railings. - Pampas Palace Hotel (São Bernardo do Campo)
A buffet with various food items and a seating area with tables and chairs. - Pampas Palace Hotel (São Bernardo do Campo)
A modern reception area with a curved marble counter, a flat-screen TV displaying a menu, and a glass partition. - Pampas Palace Hotel (São Bernardo do Campo)
A tall hotel with a cylindrical shape and a sign reading "PAMPAS HOTEL". - Pampas Palace Hotel (São Bernardo do Campo)
A multi-level atrium with a central column, glass railings, and a ceiling with blue and red lights. - Pampas Palace Hotel (São Bernardo do Campo)
Located close to Golden Square Shopping and Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib, Pampas Palace Hotel provides free full breakfast, a coffee shop/cafe, and an arcade/game room. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with laundry facilities and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

A hotel room with two single beds, a small table, a wall-mounted mirror, and a painting.

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

A bedroom with a bed, bedside table, and a desk with a telephone.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a neatly made bed, a bedside table with a phone and papers, and two wall-mounted lamps.

Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a window with curtains.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Suite

A hotel room with two single beds, a sofa, a painting on the wall, and a window with curtains.

Superior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Honeymoon Apartment

A hotel room with a large bed, bedside lamps, a round table, a chair, and a TV.

Honeymoon Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a TV, a bedside table, a window with curtains, and a wooden wardrobe.

Family Room, Multiple Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Sao Bernardo do Campo Centro, a neighborhood in São Bernardo do Campo, is home to Pampas Palace Hotel. Golden Square Shopping and Paulista Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Traveling with kids? Make time for São Paulo Zoo, or check out an event or a game at Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib. Visit our São Bernardo do Campo travel guide
Map
Avenida Barão de Maúa, 71, São Bernardo do Campo, SP, 09726000

What's nearby

  • Cidade da Crianca
    6 min walk - 0.4 miles
  • Golden Square Shopping
    12 min walk - 0.7 miles
  • Shopping Metropole
    13 min walk - 0.7 miles
  • Paco Municipal
    13 min walk - 0.7 miles
  • Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib
    19 min walk - 1.0 mile

Getting around

  • Santo Andre-Prefieto Celso Daniel Station
    9 min drive
  • Jabaquara Station
    13 min drive
  • São Paulo (CGH-Congonhas)
    31 min drive

Restaurants

  • Bar Central
    7 min walk
  • Pizzaria Antartico
    6 min walk
  • Botequim São Paulo
    2 min walk
  • Buenas Carnes E Massas
    5 min walk
  • Praça Santa Paula Gastrobar (Sbc)
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 11 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The seasonal pool will be open from October 01 to April 30

Frequently asked questions

Does Pampas Palace Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Pampas Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Pampas Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pampas Palace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pampas Palace Hotel located?

This family-friendly São Bernardo do Campo hotel is located in Sao Bernardo do Campo Centro, within 1 mi (2 km) of Golden Square Shopping and Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib. São Paulo Zoo and Paulista Avenue are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pampas Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 180 out of 322 reviews
Rating 8 - Good. 77 out of 322 reviews
Rating 6 - Okay. 42 out of 322 reviews
Rating 4 - Poor. 14 out of 322 reviews
Rating 2 - Terrible. 9 out of 322 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a short stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Otimo hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was a great experience
Stayed 21 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in great shape and bathroom not suitable for a hotel like this and price
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Outdated
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
DO NOT BOOK! The room was small. The towels were so harsh they scraped my body. The toilet paper was thin. There was no shampoo or toiletries of any kind. The bed was the worst, hardest mattress, almost not able to sleep on it. Hot water was hit or miss. The staff is the only thing that made it palatable.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã foi maravilhoso. Quartos limpos e aconchegantes.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimo café da manhã
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é antigo, porem muito limpo. Café da manhã muito bom!! Senti falta de ducha higiênica no banheiro e secador de cabelo. São comodidades que aprecio.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O pessoal muito prestativo e atencioso.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sim cafe muito bom . Estacionamento tranquilo. Hotel antigo mas bem conservado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Localização muito boa. Acomodações muito limpas e ótimo atendimento da equipe.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Não fomos à piscina. O banheiro poderia estar melhor higienizado. Os azulejos estavam um pouco sujos e o vaso sanitário poderia estar mais limpo externamente.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Organização
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lindo, atendimento maravilhoso, limpo, super amplo, muito confortável. Viagem em família. Voltaremos com certeza.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto sujo. Ar condicionado antigo, luz entrando dentro do quarto as 5 da manha, pq a cortina tinha um rasgo gigante. Banheiro sujo.com bolor nos cantos. Para.abrir as portas.era uma chave das antigas mesmo. Nao estava satisfeito com a qualidade do.quarto, quando solicitei o cancelamento do quarto, e a funcionaria da recepção disse, que nao.tinha nada a se fazer pq ja havia feito o checkin. Fui obrigado pagar por um segundo quarto pois o quarto que eu estava que era supostamente para 5 pessoas, o ar condicionado só era funcional em 1 dos quartos. Sendo.assim fui obrigado a pagar por 1 outro quarto para que a familia recebesse o minimo.de conforto. Hotel super.antigo. Nao recomendo pra ninguem. Se vc quer uma boa experiencia de hospedagem nao tenha esse hotel como uma de suas escolhas.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Muito decepcionante, quarto era pra três pessoas foi pago pra isso, tinha uma cama de casal, e um sofá extremamente duro que puxava em baixo sem condições para dormir. Ar condicionado não funcionava passei muito calor no ambiente, era antigo e só fazia um enorme barulho. Só não solicitei a troca de quarto no ato pois chegamos muito tarde da praia em torno das 03h. Não recomendo experiência ruim!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Acho que os quartos deveriam ser modernizados Ar condicionado em especial Mas de modo geral muito bom
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Quartos antigos
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas uma diaria
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel muito bem localizado. Quarto simples, mas tem tudo o que a gente precisa. Bom café da manhã.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Café da manhã bom
Stayed 2 nights in Dec 2025