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North Palace Hotel

3.0 star property
The North Palace Hotel's cozy bar keeps travelers connected to home while multilingual staff stand ready to assist with every aspect of a São Paulo adventure

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Photo gallery for North Palace Hotel

Front of property - North Palace Hotel (São Paulo)
Interior - North Palace Hotel (São Paulo)
Interior - North Palace Hotel (São Paulo)
Desk, free WiFi - North Palace Hotel (São Paulo)
Private kitchen - North Palace Hotel (São Paulo)
Located in the heart of São Paulo, North Palace Hotel combines comfort with convenience. Unwind at the welcoming bar while enjoying high-speed in-room WiFi. The helpful multilingual staff and practical amenities like luggage storage and self-parking ensure a pleasant stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Room options

View all photos for Comfort Room (Master)

Comfort Room (Master) | Desk, free WiFi

Comfort Room (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

Suite, Jetted Tub (Master) | Desk, free WiFi

Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Bathtub

Suite, Bathtub | Desk, free WiFi

Suite, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Tucuruvi, a neighborhood in São Paulo, North Palace Hotel is in a shopping district and near a metro station. Pinacoteca do Estado Museum and Sala São Paulo Concert Hall are cultural highlights, while São Bento Monastery is a notable landmark. Looking to enjoy an event or a game? See what's going on at Expo Center North or Pacaembu Stadium. Visit our São Paulo travel guide
Map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050

What's nearby

  • street in the city
    Rua 25 de Marco
    25 min drive - 6.3 miles
  • Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312
    Paulista Avenue
    31 min drive - 9.5 miles
  • SaoPaulo_CorinthiansArena_6331023_08
    Neo Química Arena
    38 min drive - 13.6 miles
  • Shopping Metrô Tucuruvi
    3 min drive - 0.9 miles
  • Expo Center North
    13 min drive - 3.5 miles

Getting around

  • Tucuruvi Station
    3 min drive
  • Sao Paulo Julio Prestes Station
    15 min drive
  • São Paulo/Guarulhos Intl. Airport
    30 min drive

Restaurants

  • Panificadora Lar do Jaçanã
    12 min walk
  • McDonald's
    14 min walk
  • Mix Arabia - Jaçanã
    14 min walk
  • Mundo Animal
    8 min walk
  • Terreirão do Samba
    5 min walk

About this property

North Palace Hotel

Hotel near Expo Center North
Located close to Youth Park and Pinacoteca do Estado Museum, North Palace Hotel provides a bar. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at North Palace Hotel have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

Frequently asked questions

Is North Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at North Palace Hotel?

Check-in start time: noon; Check-in end time: 10:00 PM.

What time is check-out at North Palace Hotel?

Check-out is at 2:00 PM.

Where is North Palace Hotel located?

Located in Tucuruvi, this hotel is within 6 mi (10 km) of Youth Park, Expo Center North, and Pinacoteca do Estado Museum. Rua 25 de Marco and São Bento Monastery are also within 9 mi (15 km). Tucuruvi Station is 26 minutes by foot.

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Reviews

North Palace Hotel Reviews

7.0

Good

6.8

Cleanliness

7.2

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 204 reviews
Rating 8 - Good. 46 out of 204 reviews
Rating 6 - Okay. 53 out of 204 reviews
Rating 4 - Poor. 26 out of 204 reviews
Rating 2 - Terrible. 23 out of 204 reviews

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, amenities
Quarto com hidromassagem esta bom.
Stayed 1 night in Nov 2025

2/10 Terrible

Patrícia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento da recepcionista foi muito bom, mas as instalações são muito ruins. Acho que era um motel e foi adaptado para um hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Bom dia. Foi bem agradável aa estadia. Fomos bem recebidos, tudo organizado e limpo. Os colaboradores sao bem atenciosos e educados.
Stayed 5 nights in Nov 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service
Eu sei avaliar custo benefício, paguei pormum lugar simples, porem deixou muito a desejar quanto a higiene no quarto. E as pessoas que trabalham precisam ser mais simpatucas e expressivas.
Stayed 1 night in Nov 2025

8/10 Good

Paulo Ricardo

Liked: Cleanliness
Disliked: Amenities
O Hotel é próximo a um supermercado, farmácia e padaria. Passei poucas horas no hotel mas tinha o necessário para banhar e descansar
Stayed 2 nights in Nov 2025

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort
café da manhã bem básico, quartos antigos com vazamentos no banheiro , travesseiros duros.
Stayed 2 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesta
Stayed 1 night in Oct 2025

2/10 Terrible

CARLOS ANTONIO MATIAS DA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomadas quebradas, antigas sem padrão ABNT. Ar condicionado do tipo cassete muito sujo e barulhento, lençol e toalhas muito velhas. Atendimento dos funcionáriosn com má vontade exceto um senhor que foi bem cortes Ambiente limpo mas faltam detalhes pra melhorar...
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort
Não foi muito agradável pq o anfitriã qdo eu cheguei, foi super ríspida e grosseira falando “já fechou” sendo que não era nem 22h. Axomodacoes bem ruins e velhas. Não voltaria mais.
Stayed 1 night in Sep 2025

8/10 Good

Rosimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Normal.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel, acessível

Recomendo o hotel, paguei barato e é simples mas oferece café da manhã, funcionários atenciosos e quarto tem uma tv boa. E o preço super acessível pra SP, não fica longe do metrô e ônibus.
Stayed 3 nights in May 2025

8/10 Good

allyan

+custo benefício - cheiro de cigarro

Ótimo custo benefício. Nada de luxo mas vale a pena. Realmente alguém que fumou condenou o hotel inteiro deixando impregnado talvez no carpete com cheiro forte. Localidade boa
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
É um bom hotel mas peça na limpeza. Azulejos e rejuntes mofados
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service

Melhor custo benefício da região

Razoável
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness

Melhor custo benefício da região

Razoável
Stayed 5 nights in Nov 2024

6/10 Okay

Edilaine

Disliked: Staff & service

Pretendo voltar mais nesse hotel não

No momento q cheguei a recepcionista nem na minha cara olhou. Onde falei tem como vc olhar pra mim e ela respondeu pode falar , e eu rindo falei tô falando com vc ou com as paredes . Enfim lugar é bem estilo motel cama com plástico barulho nos corredores tv antigaaaa barulho dos aviões o tempo inteiro. Café bem fraquinho o básico dos básicos
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar horroroso

Tudo muito sujo, velho e com mau funcionamento, parecia muito mais um motel do que um hotel propriamente dito.
Stayed 1 night in Nov 2024

4/10 Poor

Maycon

Disliked: Cleanliness, property conditions & facilities
Atendimento e comodidades bem medianas, ao contrario do que aparenta nas fotos.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei várias vezes. Localização boa, com vários comércios perto e metrô não muito longe. Quartos grandes e confortáveis, café da manhã bem satisfatório.
Stayed 1 night in Oct 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Sep 2024

6/10 Okay

Moacir

Disliked: Cleanliness
Razoável
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre que vou a São Paulo me hospedo aqui. Quartos grandes e confortáveis, preço justo e bem localizado, com mercado a 50 metros e metrô a 20 minutos de caminhada.
Stayed 1 night in Aug 2024

4/10 Poor

Mari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo

Quanto a recepção deixa tudo a desejar, não somos imformados de absolutamente nada,apenas recebem o pagamento e entregam a chave do quarto, temos que ficar ligando pra nos informar de tudo, isso parece ser padrão pq tds atendentes não tem aquele atendimento necessário com o cliente, o colchão e travesseiro muito ruim de plástico e duro, o quarto tem cinzeiros e fedem muito a cigarro,café da manhã simples WiFi não pega fiquei 3 dias e não usei, emfim a única coisa boa é a localização por ser perto de supermercados e shopping...mas precisa melhorar muito em tds os aspectos, principalmente ao atendimento ao cliente.sinto muito em não poder dar uma estrela melhor. Particularmente não indico.
Stayed 3 nights in Jul 2024