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Nikkey Palace Hotel

Property class: 3.5

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Photo gallery for Nikkey Palace Hotel

A buffet with various food items and a glass display case. - Nikkey Palace Hotel (São Paulo)
A hotel room with a bed, desk, chair, and a television. - Nikkey Palace Hotel (São Paulo)
A hotel entrance with a modern design, featuring a glass facade and a visible pool area. - Nikkey Palace Hotel (São Paulo)
A hotel reception area with a modern design, featuring a reception desk, black leather chairs, a television screen, and a wooden panel wall. - Nikkey Palace Hotel (São Paulo)
A waterfall feature with potted plants and a building entrance. - Nikkey Palace Hotel (São Paulo)
Located close to Liberty Square and A.C. Camargo Cancer Center, Nikkey Palace Hotel provides a free breakfast buffet, a hair salon, and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in a sports massage, a facial, or reflexology. The on-site Asian cuisine restaurant, Restaurante Nikkey, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Casal

A hotel room with a bed, desk, chair, and a television.

Standard Casal

9.2 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin

A hotel room with two beds, a desk with a computer, a mirror, and a TV.

Standard Twin

8.6 out of 10
Excellent
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Desk, WiFi (free), bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Two single beds with white bedding and green throw blankets, a bedside table with a lamp, and a telephone.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economico Twin

Desk, WiFi (free), bed sheets

Economico Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite Master

A hotel room with a bed, a nightstand, a telephone, an air conditioning unit, and a framed artwork on the wall.

Suite Master

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard PCD

A hotel room with two beds, each with a red and white pillow, and a wooden headboard.

Standard PCD

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Superior Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Casal

A neatly made bed with white and patterned pillows, a framed artwork above it, and a wooden headboard.

Superior Casal

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triplo Casal +Solteiro

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Standard Triplo Casal +Solteiro

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a small table.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Luxo Quadruplo

A hotel room with two single beds, a wooden floor, a wardrobe, and a small kitchenette.

Luxo Quadruplo

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Economico Casal

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Economico Casal

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economico Twin

A hotel room with two beds, a TV, and a framed picture on the wall.

Economico Twin

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite Familia

A hotel room with a bed, a desk, a television, a sofa, and a painting on the wall.

Suite Familia

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Suite Premium

A hotel room with a bed, desk, TV, and curtains.

Suite Premium

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Liberdade, a neighborhood in São Paulo, Nikkey Palace Hotel is near the airport and near a metro station. Municipal Theatre of São Paulo and Sala São Paulo Concert Hall are cultural highlights, and some of the area's notable landmarks include Liberty Square and Paulista Avenue. Looking to enjoy an event or a game? See what's going on at Anhembi Convention Center or Nubank Parque. Visit our São Paulo travel guide
Map
Rua Galvao Bueno, 425, Liberdade, São Paulo, SP, 01506-000

What's nearby

  • A park with a modern building, cherry blossoms, and a fountain.
    Liberty Square
    6 min walk - 0.4 miles
  • A busy street with a sign indicating '25 de Março' and 'Rua Vinte e Cinco de Março'.
    Rua 25 de Marco
    17 min walk - 0.9 miles
  • A city street with modern buildings, a bridge, and a clear sky.
    Paulista Avenue
    4 min drive - 1.1 miles
  • A grand hallway with ornate ceilings, large windows, and a marble floor.
    Municipal Theatre of São Paulo
    4 min drive - 1.6 miles
  • Hakka Eventos
    3 min walk - 0.2 miles

Getting around

  • Sao Paulo Bras Station
    5 min drive
  • Liberdade Station
    6 min walk
  • São Paulo/Guarulhos Intl. Airport
    40 min drive

Restaurants

  • Espaço Kazu
    3 min walk
  • Matcha Minka
    4 min walk
  • Restaurante Hotel Nikkey
    1 min walk
  • Udon Jinbei
    3 min walk
  • Takô
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Nikkey

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 30 per night
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Nikkey Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 30 per night. Valet parking is available for BRL 30 per day.

What time is check-in at Nikkey Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Nikkey Palace Hotel?

Check-out is at noon.

Where is Nikkey Palace Hotel located?

Located in Liberdade, this hotel is within a 15-minute walk of Liberty Square and A.C. Camargo Cancer Center. Rua 25 de Marco and Municipal Theatre of São Paulo are also within 1 mi (2 km). Liberdade Station is 6 minutes by foot and Sao Joaquim Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nikkey Palace Hotel Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 514 out of 1012 reviews
Rating 8 - Good. 303 out of 1012 reviews
Rating 6 - Okay. 128 out of 1012 reviews
Rating 4 - Poor. 48 out of 1012 reviews
Rating 2 - Terrible. 19 out of 1012 reviews

Reviews

Verified review

10/10 Excellent

Marcius

Liked: Cleanliness, staff & service, property conditions & facilities
That's a very traditional Hotel of São Paulo, in the middle of the Oriental district ( Japão -Liberdade). There's is a great SPA and wonderful sauna.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast menu was surprising given the general tardiness of the rooms and the passage ways. The hotel is tired and dated and the room requires an update.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Roland

Property is a little older and is a good location. 5-8 minute walk to the Metro, a lot of good Japanese restaurants close by. Didn’t try other flavors in the area.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Otimo hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Eiichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Fonda

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Yu-Ji

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property located at the major Japanese town with a lot good restaurants but the property is very old and condition is not as good as photos.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings of the place are a bit dangerous, so you must always be alert.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

ZILTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and property overall.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Delfin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In room safe low in battery. Outlet cover falling off. Sink faucet leaks if not closed very tightly but hard to turn.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is very disrespectful and unhelpful to guests. Cleaning is not enough. Not worth the price
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment. Not worth to value
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Amenities
I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

SHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊+2泊宿泊しましたが，清潔な客室，日本語が流ちょうなスタッフの丁寧な対応で大変気持ちよく過ごせました。朝食のメニューが4日ともほぼ同じでしたが，おいしくいただけました。立地条件が良く，市内の名所へ徒歩圏内で，地下鉄駅も近く便利でした。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

guangyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Bianca Ribeiro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Banheiro com cortina de plástico ao invés de box. LAMENTÁVEL
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Helenice

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel antigo precisando de alguns reparos.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Paulo sergio

Liked: Cleanliness, staff & service
O quarto que pegamos não tinha suporte de papel higiênico e havia vazamento ao lado do vaso sanitário. No quarto não tinha nenhum problema, estando tudo perfeito! O elevador é pequeno e demora no horário de pico do café da manhã, mas isso é a característica do hotel. Os funcionários são sempre solícitos e educados. Um ponto a observar é que o estacionamento é pago a parte.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Essa nova regra de checkin é horrível, nós que somos de idade sofremos muito para fazer isso pelo site. Chegamos cansado e tem que quebrar a cabeça fazendo isso ainda. No quarto em que fiquei o secador não funcionava, solicitei na recepção alguém para resolver esse problema e não havia ninguém da manutenção no hotel, e também não resolveram o problema levando um secador portátil no meu quarto. Minha esposa teve que lavar a cabeça e esperar secar naturalmente para poder ir dormir.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Marco A

Liked: Staff & service
O hotel tem boa localização, os funcionários são prestativos, tv com diferentes canais e bom Wi-Fi. O café da manhã é fraco, o chuveiro não consegue esquentar em momento de maior movimento.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma ótima experiência. Excelente café da manhã. Quarto limpissimo. Toda a equipe de funcionários maravilhosa. Deixo registrado a ótima impressão que tive da funcionária Elisa, que mesmo antes de chegar ao hotel, me atendeu maravilhosamente bem ao telefone. Também possuem excelente restaurante a quilo. Super recomendo!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Elaine A P

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Quarto limpo , hotel e bem antigo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, e bom custo benefício. Porém falta um pouco mais de cuidado e carinho com a infraestrutura. como os banheiros com apenas uma cortina para isolar o box. Ainda, as camas eu achei um pouco desconfortável. De resto foi tudo ok.
Stayed 1 night in May 2026