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Nikkey Palace Hotel

Property class: 3.5

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Photo gallery for Nikkey Palace Hotel

A buffet with various food items and a glass display case. - Nikkey Palace Hotel (São Paulo)
A hotel entrance with a modern design, featuring a glass facade and a visible pool area. - Nikkey Palace Hotel (São Paulo)
A waterfall feature with potted plants and a building entrance. - Nikkey Palace Hotel (São Paulo)
A hotel reception area with a modern design, featuring a reception desk, black leather chairs, a television screen, and a wooden panel wall. - Nikkey Palace Hotel (São Paulo)
A hotel room with a bed, desk, chair, and a television. - Nikkey Palace Hotel (São Paulo)
Located close to Liberty Square and A.C. Camargo Cancer Center, Nikkey Palace Hotel provides a free breakfast buffet, a hair salon, and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in reflexology, a facial, or a sports massage. The on-site Asian cuisine restaurant, Restaurante Nikkey, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Casal

A hotel room with a bed, desk, chair, and a television.

Standard Casal

9.2 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin

A hotel room with two beds, a desk with a computer, a mirror, and a TV.

Standard Twin

8.8 out of 10
Excellent
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Master

A hotel room with a bed, a nightstand, a telephone, an air conditioning unit, and a framed artwork on the wall.

Suite Master

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard PCD

A hotel room with two beds, each with a red and white pillow, and a wooden headboard.

Standard PCD

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Superior Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Casal

A neatly made bed with white and patterned pillows, a framed artwork above it, and a wooden headboard.

Superior Casal

7.0 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triplo Casal +Solteiro

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Standard Triplo Casal +Solteiro

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a small table.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxo Quadruplo

A hotel room with two single beds, a wooden floor, a wardrobe, and a small kitchenette.

Luxo Quadruplo

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Economico Casal

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Economico Casal

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economico Twin

A hotel room with two beds, a TV, and a framed picture on the wall.

Economico Twin

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Familia

A hotel room with a bed, a desk, a television, a sofa, and a painting on the wall.

Suite Familia

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Suite Premium

A hotel room with a bed, desk, TV, and curtains.

Suite Premium

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a box, and a framed picture on the wall.

Superior Twin

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

View all photos for Excluir

A neatly made bed with a headboard, a bedside table with a lamp, and a desk with a laptop.

Excluir

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Liberdade, a neighborhood in São Paulo, Nikkey Palace Hotel is near the airport and near a metro station. Municipal Theatre of São Paulo and Sala São Paulo Concert Hall are cultural highlights, and some of the area's notable landmarks include Liberty Square and Paulista Avenue. Looking to enjoy an event or a game? See what's going on at Anhembi Convention Center or Nubank Parque. Visit our São Paulo travel guide
Map
Rua Galvao Bueno, 425, Liberdade, São Paulo, SP, 01506-000

What's nearby

  • A park with a modern building, cherry blossoms, and a fountain.
    Liberty Square
    6 min walk - 0.4 miles
  • A cathedral with twin spires and a large dome, surrounded by palm trees and people walking.
    São Paulo Cathedral
    12 min walk - 0.7 miles
  • A busy street with a sign indicating '25 de Março' and 'Rua Vinte e Cinco de Março'.
    Rua 25 de Marco
    17 min walk - 0.9 miles
  • A cityscape with tall buildings, a busy intersection, and a green bus.
    Paulista Avenue
    4 min drive - 1.1 miles
  • Hakka Eventos
    3 min walk - 0.2 miles

Getting around

  • Sao Paulo Bras Station
    5 min drive
  • Liberdade Station
    6 min walk
  • São Paulo/Guarulhos Intl. Airport
    40 min drive

Restaurants

  • Rong He
    3 min walk
  • Takô
    5 min walk
  • Cho Sun Gal Bi Liberdade
    4 min walk
  • Hachi Crepe e Café
    2 min walk
  • Jardim Dourado
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Nikkey

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: BRL 30 per night
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Nikkey Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 30 per night. Valet parking is available for BRL 30 per day.

What time is check-in at Nikkey Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Nikkey Palace Hotel?

Check-out is at noon.

Where is Nikkey Palace Hotel located?

Located in Liberdade, this hotel is within a 15-minute walk of Liberty Square and A.C. Camargo Cancer Center. Rua 25 de Marco and Municipal Theatre of São Paulo are also within 1 mi (2 km). Liberdade Station is 6 minutes by foot and Sao Joaquim Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nikkey Palace Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1014 reviews
Rating 8 - Good. 290 out of 1014 reviews
Rating 6 - Okay. 124 out of 1014 reviews
Rating 4 - Poor. 45 out of 1014 reviews
Rating 2 - Terrible. 21 out of 1014 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
That's a very traditional Hotel of São Paulo, in the middle of the Oriental district ( Japão -Liberdade). There's is a great SPA and wonderful sauna.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast menu was surprising given the general tardiness of the rooms and the passage ways. The hotel is tired and dated and the room requires an update.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings of the place are a bit dangerous, so you must always be alert.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is very disrespectful and unhelpful to guests. Cleaning is not enough. Not worth the price
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In room safe low in battery. Outlet cover falling off. Sink faucet leaks if not closed very tightly but hard to turn.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment. Not worth to value
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Amenities
I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サンパウロに滞在するときは、毎回利用します。フロントでは日本語が通じるので、安心快適に滞在することができます。部屋のテレビは、NHKが映るので、ブラジル滞在中でも日本の様子を知ることができ、とても便利です。 朝食は、白米と漬物と味噌汁、そして日替わりのお魚があるので、長旅と異国の地で疲れた身体にとって幸せです。
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
スタッフの対応は素晴らしかったです！
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです
Stayed 12 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi very poor
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊+2泊宿泊しましたが，清潔な客室，日本語が流ちょうなスタッフの丁寧な対応で大変気持ちよく過ごせました。朝食のメニューが4日ともほぼ同じでしたが，おいしくいただけました。立地条件が良く，市内の名所へ徒歩圏内で，地下鉄駅も近く便利でした。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mui bom o lugar
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem datado já, mas bem limpo. Tem segurança na frente e estacionamento. Ótimo restaurante.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência maravilhosa e equipe super prestativa e acolhedora
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência maravilhosa em todos os sentidos
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício, porém o colchão é muito mole.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel incrível, tudo limpo e organizado, café da manhã incrível e bem completo, dividido entre um café da manhã tradicional brasileiro e japonês. Quarto confortável e banheiro bem grande, sem falar do atendimento dos funcionários que são super simpáticos!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Os aparelhos de TV são muito antigos, não permitem conexão com apps, porém a equipe de colaboradores se esforça muito para proporcionar conforto aos hóspedes.
Stayed 1 night in Jun 2026