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Mercure Sao Paulo Pinheiros

3.5 star property
Hotel with a full-service spa, a quick walk to Oscar Freire Street

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Photo gallery for Mercure Sao Paulo Pinheiros

Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Front of property
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed (Accessible)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Apartment, 1 Double Bed (Accessible)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Kitchenette
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 3 Twin Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Apartment, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000

What's nearby

  • Oscar Freire Street - 8 min walk - 0.5 miles
  • FMUSP Clinical Hospital - 10 min walk - 0.6 miles
  • Paulista Avenue - 20 min walk - 1.1 miles
  • Allianz Parque - 6 min drive - 2.8 miles
  • Shopping Eldorado - 7 min drive - 2.6 miles

Getting around

  • Oscar Freire Station - 8 min walk
  • Fradique Coutinho Station - 20 min walk
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪Cozinha de Afeto - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pão de Ouro - ‬1 min walk
  • ‪La Terrina - ‬1 min walk
  • ‪Café Menina - ‬2 min walk

About this property

Mercure Sao Paulo Pinheiros

Hotel near Oscar Freire Street
Located close to Benidito Calixto Square and FMUSP Clinical Hospital, Mercure Sao Paulo Pinheiros provides an art gallery on site, a garden, and a bar. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. The on-site international cuisine restaurant, La Terrina, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • 3 meeting rooms, free newspapers, and multilingual staff
  • A porter/bellhop, a computer station, and a front-desk safe
Room features
All 201 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (BRL 42 per day)
  • Valet parking on site (BRL 42 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 61 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Terrina

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 149.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 61 per person
  • Covered self parking fee: BRL 42 per day
  • Valet parking fee: BRL 42 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Frequently asked questions

Does Mercure Sao Paulo Pinheiros have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Mercure Sao Paulo Pinheiros pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sao Paulo Pinheiros?

Self parking is available for BRL 42 per day. Valet parking is available for BRL 42 per day.

What time is check-in at Mercure Sao Paulo Pinheiros?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Sao Paulo Pinheiros?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Sao Paulo Pinheiros located?

Located in Jardim Paulista, this spa hotel is within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square. FMUSP Clinical Hospital and Paulista Avenue are also within 1 mi (2 km). Oscar Freire Station is 8 minutes by foot and Clinicas Station is 9 minutes.

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Mercure Sao Paulo Pinheiros Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well located in Pinheiros
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evan

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service, rooms are clean.
Stayed 1 night in Jun 2023

4/10 Poor

Marcel

Disliked: Cleanliness, property conditions & facilities, room comfort

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Stayed 2 nights in Jun 2022

6/10 Okay

Charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Worn out

Worn out. Simply things missing - bathrobe, completely water, etc. breakfast was really good though
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab.
Stayed 4 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Stayed 3 nights in Jan 2024

4/10 Poor

Baba Gurjeet

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Stayed 3 nights in Jan 2024

8/10 Good

Maria M L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel Felipe

Stayed 5 nights in Oct 2024

10/10 Excellent

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Muito boa!
Stayed 1 night in Feb 2025

10/10 Excellent

MARIZE ROCHA

Liked: Cleanliness, staff & service, room comfort
Gostei muito.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Razoável e abaixo da expectativa no geral. Hotel em reforma e mostrou um pouco de desorganização.
Stayed 4 nights in Jan 2025

6/10 Okay

Mauricio

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rossman

Stayed 1 night in Jan 2025

4/10 Poor

LUCIENE M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precisando de limpeza e manutenção

Prédio precisando de manutenção . A limpeza péssima, piscina não é aquecida, academia com aparelhos de bicicletas sem funcionar.
Stayed 1 night in Jan 2025

10/10 Excellent

Sidnei

Stayed 1 night in Jan 2025

10/10 Excellent

KIMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024