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Mercure Sao Paulo Moema Times Square

Property class: 3.5

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Photo gallery for Mercure Sao Paulo Moema Times Square

An outdoor dining area with tables and chairs, string lights, and greenery. - Mercure Sao Paulo Moema Times Square (São Paulo)
Meeting facility - Mercure Sao Paulo Moema Times Square (São Paulo)
A couple in a hotel room with a bed, pillows, a bedside table with a cup and a book, and a small plate with food. - Mercure Sao Paulo Moema Times Square (São Paulo)
A person sitting by a pool with greenery in the background. - Mercure Sao Paulo Moema Times Square (São Paulo)
An indoor dining area with brick flooring, wicker furniture, and a view of greenery through large windows. - Mercure Sao Paulo Moema Times Square (São Paulo)
Located close to Shopping Ibirapuera and Ibirapuera Park, Mercure Sao Paulo Moema Times Square provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the sauna. The on-site international cuisine buffet restaurant, Dell Arte Ristorante, offers breakfast, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Apartment, 1 King Bed

A hotel room with a bed, desk, chair, TV, and large windows with curtains.

Superior Apartment, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Twin Beds

A hotel room with a desk, two beds, a TV, and a modern headboard.

Superior Apartment, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, a modern headboard, a bedside table with a red side table, and a potted plant.

Junior Suite

9.4 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a bedside table with a plant.

Superior Apartment, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Apartment, 1 King Bed

A hotel room with a bed, pillows, a wooden headboard, and a person standing by the door.

Privilege, Apartment, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Kitchen

A hotel room with a large bed, a cityscape artwork on the wall, and a window with sheer curtains.

Comfort Apartment, Kitchen

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Tower

A hotel room with a large bed, a cityscape artwork on the wall, and a window with sheer curtains.

Family Apartment, 2 Bedrooms, Kitchen, Tower

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Moema, a neighborhood in São Paulo, Mercure Sao Paulo Moema Times Square is near the airport and near a metro station. Paulista Avenue is a notable landmark, and travelers looking to shop may want to visit Shopping Ibirapuera and Shopping Vila Olimpia. São Paulo Expo and Rua 25 de Marco are two other places to visit that come recommended. Visit our São Paulo travel guide
Map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000

What's nearby

  • A cityscape with a large park, a lake, and a bridge.
    Ibirapuera Park
    17 min walk - 1.0 mile
  • A cityscape at sunset with numerous high-rise buildings and a clear sky.
    UNIP - Indianópolis
    5 min drive - 1.1 miles
  • A densely packed urban area with numerous high-rise buildings, a prominent sports field, and a clear view of the surrounding mountains.
    Brigadeiro Faria Lima Avenue
    9 min drive - 1.4 miles
  • Our Lady of Aparecida Parish
    3 min walk - 0.2 miles
  • Shopping Ibirapuera
    11 min walk - 0.6 miles

Getting around

  • Moema Station
    3 min walk
  • Sao Paulo Olympic Village Station
    7 min drive
  • São Paulo (CGH-Congonhas)
    12 min drive

Restaurants

  • Rong He
    2 min walk
  • Fran's Café
    1 min walk
  • Botequim São Paulo
    3 min walk
  • Dell'Arte Ristorante
    1 min walk
  • Bom Beef Burgers
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 40 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 64 for adults and BRL 64 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 95 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 64 for adults and BRL 64 for children
  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Sao Paulo Moema Times Square have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–11:00 PM.

Is Mercure Sao Paulo Moema Times Square pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 40 per day.

What time is check-in at Mercure Sao Paulo Moema Times Square?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Sao Paulo Moema Times Square?

Check-out is at noon.

Where is Mercure Sao Paulo Moema Times Square located?

Located in Moema, this hotel is within 1 mi (2 km) of Shopping Ibirapuera and Ibirapuera Park. Shopping Vila Olimpia and Paulista Avenue are also within 6 mi (10 km). Moema Station is only a 3-minute walk and Eucaliptos Subway Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Sao Paulo Moema Times Square Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1015 reviews
Rating 8 - Good. 241 out of 1015 reviews
Rating 6 - Okay. 87 out of 1015 reviews
Rating 4 - Poor. 34 out of 1015 reviews
Rating 2 - Terrible. 25 out of 1015 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Location, helpful and nice staff, great breakfast
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and tons of restaurants, shops and services at walking distance
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is confortable Like a Lot Great break fast
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, everyone was extremely helpful and friendly. The apartment was clean and spacious and the location is very good. Will stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with reasonable distance to the Sao Paulo Expo. Many good restaurants and shopping options. Size of the room I had was great
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Walking distance to everything. Good food in restaurant.
Stayed 6 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, beautiful neighbourhood, load of dining and grocery options. MARIA and LARISSA at the reception and housekeeping take a bow. Hats off to these 2 Ladies. I forgot my jacket in the hotel room and check out. Came back after 5 days and these 2 located the jacket and handover to me in 10 Mins
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was excellent. I forgot the name of the lady who checked us in, but she was awesome.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quiet good size room in quiet hotel. No view because amongst towers. Good tv with international channels. Excellent king firm bed. Great breakfast.Small exterior pool. Metro on the corner. Personnel is nice.
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, room comfort

Horrible internet, good location and breakfast

Horrible internet access. Good location, great breakfast.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness

Convenient location, somewhat outdated hotel

Convenient location, clean rooms, delicious breakfast. The check-in process was slow and inefficient. The bathroom is outdated and has a strange layout.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
I wasn’t impressed with the cleaning quality of my room until meeting Silvania, one of the cleaning ladies. She cleaned my room throughly removing all the dust bunnies from under the beds and dusting the entire room. Finally my allergies got better and my cold was gone. She went above and beyond to make my stay comfortable. The restaurant has a limited menu and the food is average. There need to be more options of restaurants.
Stayed 10 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Clean room, old bathroom and thin walls between bese ron. I could hear others talking next room. No mats at the gym and little space between equipment. Good restaurant, fooos ese very good, staff not very friendly.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I hope they review the sofa bed.

We only stayed two nights, we didn't get to use the hotel's infrastructure. The service was very good, the room is spacious and well equipped and the shower is very good. The double bed is very comfortable, however, the sofa bed is very uncomfortable and not suitable for the amount paid for the stay. The couple settles in well, but their teenage son doesn't sleep well...
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Time for the hotel to change the pillows

Good hotel, great location and staff, amazing breakfast BUT it needs improvement. The pillows were way too thin and passed their expiry date probably - time to change it for something more firm and thick! Even using multiple pillows, still got a bad neck and reflux. And the internet login is a process from hell. Horrible user friendliness. Do better, Accor!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
The hotel itself is quite decent, with a good location and comfortable conditions. However, there are a few drawbacks worth mentioning. First, it’s a large establishment, and when I checked in, only one receptionist was on duty, so the process took a surprisingly long time. Second, the room rate wasn’t cheap. Although I received a complimentary soft drink, only two bottles of water were provided for free—the rest came at an extra cost. I find it particularly frustrating when a relatively expensive hotel charges for water. It feels like a low-cost airline approach. What’s next—charging for the air we breathe? Water is as basic as air.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed here in September of 2024. We had a twin bed room for 4 nights. The beds were rock hard and the pillows disappointing. But otherwise I was very satisfied with the hotel. The showers were great: plenty of hot water and good water pressure. It was a nice location with a nearby metro stop and a small grocery store close by. There was a small miscommunication where staff told us at checkin that breakfast was included but when we checked out they wanted to charge us for the 3 times we ate at the breakfast restaurant. They had to call a manager and it took some time but they ended up letting it go - we had the paper they gave us with our keys about breakfast being included.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast! Great staff!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillow
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Top
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Very clean and nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not
Stayed 2 nights in Mar 2026