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Mercure São Paulo Grand Plaza Paulista

4.0 star property
Hotel with a sauna, steps from Sesc Paulista Viewpoint

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Photo gallery for Mercure São Paulo Grand Plaza Paulista

Exterior
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Reception
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Apartment, Multiple Beds

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 1 Queen Bed

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Apartment, 3 Twin Beds

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Superior Apartment, 1 Queen Bed

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Heating
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010

What's nearby

  • Paulista Avenue - 3 min walk - 0.2 miles
  • Hcor Hospital - 5 min walk - 0.3 miles
  • Ibirapuera Park - 2 min drive - 1.1 miles
  • Oscar Freire Street - 2 min drive - 1.2 miles
  • Rua 25 de Marco - 5 min drive - 2.4 miles

Getting around

  • Fradique Coutinho Station - 7 min drive
  • Brigadeiro Station - 7 min walk
  • São Paulo (CGH-Congonhas) - 22 min drive

Restaurants

  • ‪Halim - ‬3 min walk
  • ‪Jojo Ramen - ‬2 min walk
  • ‪Padaria Gêmel - ‬3 min walk
  • ‪Lanchonete Monte Carlo - ‬3 min walk
  • ‪Achapa - ‬2 min walk

About this property

Mercure São Paulo Grand Plaza Paulista

Upscale hotel near Sesc Paulista Viewpoint
Located close to Hcor Hospital and Paulista Avenue, Mercure São Paulo Grand Plaza Paulista provides a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Grand Plaza, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • 1 meeting room, a vegetable garden, and a 24-hour front desk
  • Free newspapers, a TV in the lobby, and an elevator
  • Guest reviews speak highly of the location
Room features
All 165 rooms have comforts such as premium bedding, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, balconies, and treadmills

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Plaza

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 51 for adults and BRL 20 for children
  • Covered valet parking fee: BRL 25 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Plaza Hotel Sao Paulo
Grand Plaza Sao Paulo
Grand Plaza São Paulo Jardins Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels
Grand Plaza São Paulo Jardins
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista
Grand Plaza São Paulo Jardins Managed By Accorhotels
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure São Paulo Grand Plaza Paulista São Paulo
Mercure São Paulo Grand Plaza Paulista Hotel São Paulo

Frequently asked questions

Is Mercure São Paulo Grand Plaza Paulista pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure São Paulo Grand Plaza Paulista?

Valet parking is available for BRL 25 per day.

What time is check-in at Mercure São Paulo Grand Plaza Paulista?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Mercure São Paulo Grand Plaza Paulista?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure São Paulo Grand Plaza Paulista located?

Located in Vila Mariana, this hotel is within a 5-minute walk of Sesc Paulista Viewpoint and Paulista Avenue. Hcor Hospital and Ibirapuera Park are also within 1 mi (2 km). Brigadeiro Station is 7 minutes by foot and Paraiso Station is 12 minutes.

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Mercure São Paulo Grand Plaza Paulista Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 743 reviews
Rating 8 - Good. 244 out of 743 reviews
Rating 6 - Okay. 107 out of 743 reviews
Rating 4 - Poor. 64 out of 743 reviews
Rating 2 - Terrible. 38 out of 743 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great! overall good, staff was friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service was always arte tive, helpful and accomodating. Strong WiFi in the rooms and room service was great. Note - You have to request room cleaning service
Stayed 3 nights in Dec 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, amenities
Very comfortable.
Stayed 3 nights in Dec 2024

4/10 Poor

Rajiv

Can be better prepared to welcome guests. We had booked room for 4, but they setup the room for only 2
Stayed 2 nights in Dec 2024

4/10 Poor

Leonardo

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old
Stayed 4 nights in Nov 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are right off paulista ave. My husband and i walked up and down it several times. Very nicely located
Stayed 5 nights in Sep 2023

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Stayed 3 nights in Mar 2024

10/10 Excellent

Norihiko

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Not as expected

Poor service and attention to detail…some of the corridors and public spaces not clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adriano

Liked: Cleanliness, property conditions & facilities, room comfort

Great place, perfect location

Overall, a great experience, as someone would expect from any Mercure hotel. The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem. The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places). Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
Stayed 1 night in Dec 2023

2/10 Terrible

Markus

Disliked: Cleanliness, amenities, property conditions & facilities
I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right by paulista ave. We walked to it and then up and down paulista ave many times. Lots of little shops and food especially on sunday. The housekeeping staff was good. They were always cleaning and supplying towels. The front desk staff was great- we needed to change our room to fit 3 people a few days after we got there. Instead of having to check out and wait till 2 to check back in the girl just switched are room right then. Saved us a lot of stress and she didnt have to do it. The restraunt wasn't so good, maybe it was an off day
Stayed 3 nights in Sep 2023

10/10 Excellent

Danuta

Liked: Cleanliness, amenities, property conditions & facilities
Internet no funcionaba muy bien. Pocos canales de TV.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

gabriela analia

Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Guilherme

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Escolha so se nao tiver outra opcao!!

30 minutos oara fazer o checkin a meia noite. Alem disso o sistema do horel nao reconheceu o pre-pagamento. Necessidade de mandar copia do recibo para um email que nunca recebia a mensagem. Sofrivel para ser bondoso.
Stayed 1 night in Mar 2025

10/10 Excellent

kengo

Stayed 4 nights in Feb 2025

8/10 Good

MARLENE C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maria do Socorro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel s de

Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Anna Claudia

Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Sandro

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025