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Bristol Santo André Hotel

Property class: 3.5

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Photo gallery for Bristol Santo André Hotel

An outdoor seating area with tables and chairs under large umbrellas, in front of a building with a curved glass facade. - Bristol Santo André Hotel (Santo André)
A gym with treadmills, exercise bikes, and weight machines. - Bristol Santo André Hotel (Santo André)
A modern reception area with a curved reception desk, large windows, and a clean, tiled floor. - Bristol Santo André Hotel (Santo André)
A buffet with various food items and beverages. - Bristol Santo André Hotel (Santo André)
A modern building with a sign reading "BILLABONG HOTEL". - Bristol Santo André Hotel (Santo André)
Located close to Mayor Celso Daniel Park and Grand Plaza Shopping, Bristol Santo André Hotel provides a free breakfast buffet, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, two chairs, a lamp, and a view of the city through the window.

Deluxe Double Room

9.6 out of 10
Exceptional
(61 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Twin Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric design.

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Santo André, Bristol Santo André Hotel is in the city center and near a train station. Grand Plaza Shopping and Shopping ABC are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mayor Celso Daniel Park. Looking to enjoy an event or a game? See what's going on at Interlagos Race Track or Nubank Parque. Visit our Santo André travel guide
Map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510

What's nearby

  • Mayor Celso Daniel Park
    1 min walk - 0.1 miles
  • Grand Plaza Shopping
    2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima
    14 min walk - 0.8 miles
  • Parque Antônio Pezzolo Chácara Pignatari
    5 min drive - 1.8 miles
  • Santo Andre Dr. Octaviano Armando Gaiarsa Museum
    6 min drive - 2.0 miles

Getting around

  • Santo Andre-Prefieto Celso Daniel Station
    12 min walk
  • Sacoma Station
    12 min drive
  • São Paulo (CGH-Congonhas)
    35 min drive

Restaurants

  • Mania de Churrasco Prime Steak House
    9 min walk
  • Cruzeiro's Bar
    3 min walk
  • Bom Beef Burgers
    5 min walk
  • Eat Asia
    7 min walk
  • Kopenhagen
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (872 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 42.866.544/0001-80

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Bristol Santo André Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 28.00 per day. Limited spots are available.

What time is check-in at Bristol Santo André Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Bristol Santo André Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Bristol Santo André Hotel located?

Located in the heart of Santo André, this hotel is within a 5-minute walk of Mayor Celso Daniel Park and Grand Plaza Shopping. Shopping ABC is 1.7 mi (2.8 km) away. Santo Andre-Prefieto Celso Daniel Station is 12 minutes by foot and Sao Paulo Prefeito Saladino Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bristol Santo André Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 651 out of 803 reviews
Rating 8 - Good. 120 out of 803 reviews
Rating 6 - Okay. 22 out of 803 reviews
Rating 4 - Poor. 8 out of 803 reviews
Rating 2 - Terrible. 2 out of 803 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this location. It is my favorite one.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Personal Polite. Good food
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for business trip. Good area near ABC Paulista.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Brazilian style lots of fruits and sweets
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in demorado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e café da manhã de boa qualidade
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo aconchegante..ótimo atendimento café da manhã maravilhoso!!
Stayed 1 night in Jul 2026